Carefree Protect® Opiniones 

67
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid this product, bought a log cabin and like other spend over £600 on paint, thinking this was the best protection and would last. Did 4 layers, with extra care to cover the cracks and inlets in th... Ver más

Valorada con 2 estrellas sobre 5

After purchasing my cabin in 2018 I, wanting to ensure I gave it the best timber treatment recommended purchased at great expense Carefree Timber Protection (Clear). I gave the cabin 4 coats with spe... Ver más

Valorada con 1 estrellas sobre 5

So I built a log cabin costing £8500. I wanted to treat it with the best possible protection so I ordered this product. I applied 3 coats to the cabin and around 4-5 coats on all the corners. Unfortu... Ver más

Valorada con 2 estrellas sobre 5

We built a new log cabin last spring and bought carefree clear as it was highly recommended by the cabin seller. After 3 coats,(my husband is a joiner and used to doing such work)and a very wet winter... Ver más

Información sobre la empresa

  1. Tienda para la reforma del hogar

Escrito por la empresa

Ultimate protection for concrete & wood


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

67 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,6

Todas las opiniones

(67)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First class service

I had after some research decided to use the Carefree Protect treatment for my new log cabin and some other things. Then hit a problem, due to Brexit issues they were unable to deliver into the UK. As I was not in immediate need of the product I took the decision to call them and enquire as to the possibility of getting the product somehow. My initial call was unanswered, but within 1/2 hour they returned my call and explained their difficulties, gave me advice on the product and said they would contact me if things changed. Sure enough about a fortnight later they called me to say they had nearly resolved the issues and watch their website for a change of status on UK deliveries, hopefully within a few days. Again a few days later they contacted me to say UK deliveries were live again, I placed my order on the website and they again contacted me to confirm the order. I received my order in full within a week (after paying the courier the new now obligatory 'Brexit' sorry import tax and they emailed at every point to update on delivery status Could not fault Carefree Protect at all, communication, customer service and delivery all first class and will have no hesitation in using or recommending them again.

18 de marzo de 2021
Valorada con 5 estrellas sobre 5

Snelle AKTIE

Snelle AKTIE
Ik had aan mijn blokhut wat verkleuring aan de zonzijde en dat viel me tegen. Hierover heb ik Carefree Protect geïnformeerd en heb direct een advies en een nieuw tegen UV straling verbeterde 2 1/2 liter bus cadeau gekregen. Top!
C. de Kraker

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have placed an order with Carefree…

I have placed an order with Carefree Protect team and unfortunately due to things outwith their control (Brexit) a lengthy delay has happened with customs.
Carefree were quick at getting this information to me and offered sufficient advice for me as a customer.
I am more than happy that they have dealt with this in the way they have and hopefully Customs can get things sorted quicker for us all and I will be able to place my order again.
Thanks team Carefree for outstanding Customer Service

8 de enero de 2021
Valorada con 5 estrellas sobre 5

Great company to deal with

I have been waiting for this product to come back into stock and I'm delighted to secure it. I contacted the company with a question and received a call from Rudd who was a great help with information on the product and application.
This 5 star rating is based on my customer experience and the great customer service I received I'm looking forward to using the product and intend to do a product review in the future.

31 de diciembre de 2020
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Dear Mr. Alan,

Thanks you very much for this review!

Best regards,

Carefree Protect
Ruud Kok

Valorada con 5 estrellas sobre 5

The Concrete Grey product is superb

The Concrete Grey product is superb. The coverage is excellent and goes on really easily. Very expensive, but seems to be worth it. Water just rolls off. Hopefully this will prolong the life of our brand new cabin.

27 de noviembre de 2020
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Dear Mr. Mellors,

Thanks for your review.
Happy to hear you are satisfied with our product!

Valorada con 5 estrellas sobre 5

Best customer care experience in a long…

Best customer care experience in a long time. They called the UK from the Netherlands to check and confirm the order. They went the extra mile to ensure customer satisfaction, effective communication and, they did what they said they would do. Highly recommended.

28 de octubre de 2020
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Dear Mrs. Craven,

Thanks for your nice review.
We indeed try to achieve highest possible customer satisfaction.
Wishing you success to use our product.
Best regards,

Ruud Kok

Valorada con 5 estrellas sobre 5

Helpful staff

Part of my shipment was mislaid by the courier, but the helpful staff resent the missing product. Very good people to deal with.

The courier DPD did not reply to any of my emails, and it they were being rated the review would be one star.

12 de octubre de 2020
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Thanks for your positive review.
Very much appreciated!

Valorada con 5 estrellas sobre 5

Great service

Great service, great product.

11 de octubre de 2020
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Dear Mr. Spratt,
Thank you for your positive review.

Valorada con 5 estrellas sobre 5

Really great service and fast delivery

Really great service and fast delivery. Highly recommend this company and product.

2 de octubre de 2020
Opinión espontánea
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Thanks Mr Tim,
Nice to hear you appreciate our service and products.

Valorada con 5 estrellas sobre 5

Great servixe

Great servixe. Would highly recommend I had a online query prior to ordering and they took the time to personally call and answer my question. Ordered online and was kept informed of status of order right up until delivery. Very satisfied with service and would recommend to others thinking of buying direct.

20 de septiembre de 2020
Opinión espontánea
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Dear Mrs. Wil*******,
Thank you very much for this review. Highly appreciated!
This is an encouragement to continue with our performance of service.

Valorada con 3 estrellas sobre 5

Van de 10 literblikken kwam er slechts…

Van de 10 literblikken kwam er slechts 1 niet gedeukt uit de ongeschonden verpakking!
Druk geimpregneerde Blokhut van 4x5 meter mee behandeld. Deze heeft 6 jaar zonder verdere behandeling buiten gestaan.
Verwerking met een lagedruk verfspuit ging prima.
Grote voordeel van dit product dat niet geschuurd hoeft te worden.
Hoe het product zich op termijn houdt, is nu niet te zeggen.

20 de septiembre de 2020
Opinión espontánea
Logotipo de Carefree Protect®

Respuesta de Carefree Protect®

Geachte heer Wissingh,
Jammer dat er deuken in de blikken zaten.
Ik had echter van u begrepen dat de inhoud verder normaal te gebruiken was.
Inmiddels hebben we onze verpakkingssysteem sterk verbeterd, zodat dit soort transportschades voortaan uitgesloten zijn.
Aansluitend: Ik heb u een voorstel tot compensatie gedaan voor de gedeukte blikken. Daar heb ik nog geen antwoord op mogen ontvangen.

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