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Información sobre la empresa

  1. Centro de salud comunitario

Escrito por la empresa

Care moments is a home care agency operating in Surrey and West Sussex. We create opportunities for carers and offer free training and flexibility. We work with various NHS and private establishments to provide prospects and progression in your career as an allied health professional.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

18 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(18)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant Team

I highly recommend Care Moments. Their team were brilliant and supported my mum for 6 months before she moved to 24/7 nursing home. As I am deaf, they communicated with me clearly by writing notes whenever anything needed attention. They were kind hearted and caring towards my mum. Thank you , Sibo for organising everything for me and my mum, and to your brilliant team for all your support. Your company is quality service than other care agency.

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would highly recommend Care Moments

I would highly recommend Care Moments, the staff are incredible: kind, compassionate and caring.
They all have hearts of gold.

They have been supporting my Dad for the last few years after a stroke and now dementia as his needs increased. They are so good with him, tailor his care carefully and support mum in their older years.
They really put Dad first and bring such warmth and smiles to their home when they visit. Thank you Sibo for everything you and our team really have changed our lives and improved mum and dads quality of life immensely.
Sibo and the team are highly skilled in all aspects of care. They are highly trained and professional.
Sibo nursing background drew me to the company and her care planning expertise has been invaluable.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My husband has been in the care of…

My husband has been in the care of "Care Moments" since February 2024.

The care givers are the nicest, kindest and most considerate people, helping my husband with his daily routine and giving me much needed support. Regardless of how unwell my husband is feeling, their presence always brings a smile to his face.

I really appreciate the mutual respect on both sides.

Sibo, thank you for all your help and kindness towards my husband and I and I hope you and your staff understand how truly grateful we are to have your support.

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Wonderful Care Provider

I have had care from Care Moments for the last two years and I couldn't be without them. I have quite complex needs and they have always been a wonderful team of carers adapting to any changes needed in my care. All the carers are kind and conscientious and patient as well as efficient and professional.
A great team all round!

4 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great company

A great company, took the time to interview both myself and my Mum to establish her needs and have been very proactive in communicating when there have been issues and developments. Carers are very attentive and helpful, Mum would have been in a dreadful situation had it not been for their diligence and willingness to go the extra mile.

4 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely superb support

Absolutely superb support, even at a time where they have gone above and beyond to support not only my mum but me also after a major accident, causing me to be disabled and unable to care for my mum at all.

I’d like to thank you all for stepping in and helping in ways I can’t do, so thank you so much. ☺️ it’s made a big difference to both our lives x

Kelly Etchells

2 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

An amazing care company

Care Moments have been caring for my mum since February this year. The manager and her staff are very passionate caring for my mum, nothing is too much trouble and I get regular updates on Mum's care. The staff are very professional, I can honestly say that this is the 4th care company that my mum has had and they are the best by far. They may be a small company, but they all have huge hearts. If you are looking for a care company to care for your loved one, then this is the care company that will deliver that care.

2 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy to work with

The team at Care Moments were wonderful with my Dad. They listened to his needs and went out of their way to do their best to care for him during October 2021- September 2022 when he sadly passed away. I would definitely recommend the kind, caring, professional ladies that looked after him.

24 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Care Moments have looked after me since…

Care Moments have looked after me since leaving Hospital last August, they go above and beyond what I was expecting. they cannot do enough for me and they are all so cheerful and helpful. I would not hesitate to recommend them.

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* every day

I cannot praise this Care company enough. The care and compassion they routinely show my mum is always genuine and always with a smile which cheers Mum up every day
Many thanks
Paul & Dorothy Mayes

15 de abril de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Satisfactory service

of course anytime . Please feel free to ring.

Carers are reliable and record activity accurately.

The majority of carers are friendly but sometimes lack initiative when one off situations occur.

13 de abril de 2024
Opinión espontánea
Logotipo de Care Moments

Respuesta de Care Moments

Hello Bern,

Thank you for trusting Care Moments with your care needs and for taking the time to leave a review. We're happy to hear that you find our carers reliable and accurate in recording activity.

We understand your feedback about some carers potentially lacking initiative in unexpected situations. We take initiative very seriously and use your feedback to continuously improve our training programs to ensure all our carers are well-equipped to handle any situation that might arise.

Would you be open to discussing this further so we can learn more about these one-off situations? This will help us tailor our training even more effectively.

Thank you again for your feedback, Ben.

Sincerely,

The Care Moments Team

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