Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

1,9

Malo

TrustScore: 2 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID...

Yes, the reviews are correct. Expect virtually zero response from Alpicool if anything goes wrong with your cool box. They have NO TELEPHONE NUMBER, it's email only. I received one hopeless reply when our new coolbox failed, then NOTHING....

AVOID AT ALL COST

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

UNSAFE PAYMENT PROCESSING

I tried to buy a fridge from Alpicool. I was directed to use Paypal. Paypal is regularly hacked/scammed. I do not consider it a safe processing mechanism.

Alpicool said I had to register for a Paypal account to buy its products.

Guess what !!!! I did not buy.

If you are concerned about money security, avoid Alpicool.

4 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible quality

Bought 9l fridge/freezer from Amazon like many others. Used 1 day and stopped working. Absolutely no response from customer service regarding their so called warranty. Avoid this brand as they are unreliable and the warranty is useless.

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking company, zero customer services or warranty

Shocking company. I bought the 90l fridge and emailed support asking questions because I have issues with a brand new fridge freezer. They would not provide support because I didn’t buy from their official website.

Joke of a company, avoid at all costs

18 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased a 50l Alpicool camping…

I purchased a 50l Alpicool camping fridge from Amazon. Unfortunately it arrived with a damaged lid. I tried contacting Alpicool to resolve this as I just wanted a replacement lid. I was unable to get a reply, I ended up having to return it which was made seamless by Amazon. The fridge was Excellent, however I decided to order one from Subcold which is a British company and has good reviews on here. So far so good

17 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great to see Alpicool feedback

Great to see Alpicool feedback, it proves there a load of unreliable crap. How are companys like this allowed to trade. But then again we live in the UK were the people who rule over us dont give a shit about us.

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

QX30 Car Refrigerator

A month ago I purchased the QX30 car refrigerator. The refrigerator has failed no longer cooling. I reached out to them with absolutely no help. They do not stand behind there products or there warranty.

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible, paid £300 for a fridge freezer 3 years ago, hardly been used and it broke down on a recent trip. Usb socket still works and lights inside the fridge work but control panel is blank and it doesn't cool down. Alpicool contacted for help but no response received, no spare parts available, don't waste your money on this brand and be mindful that some companies rebrand Alpicool as their own make.
Alpicool should not be allowed to sell in the UK if they don't supply parts and support

16 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Alpicool 53 quart-poor quality control

I ordered an Alpicool 53 quart refrigerator/freezer based on a recommendation from a fellow RVer and reading some reviews.
Very disappointed in Alpicool as a company. I have sent multiple question multiple times and have yet to receive a response.
So I ordered from amazon instead. Not much better except I do get a call. The refrigerator cools and freezes as claimed. Was very pleased with that aspect but I realized that the lid did not seal properly and ice was already building up near the leak area. Not promising at one day.
I contacted Amazon hoping to be able to get a replacement lid. They could not reach the company and the only recourse is to return the unit. I will try something else. Hopefully a little more customer friendly.

28 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

No customer warranty

The C15 fridge was great initially but now the lid has warped and it’s not as efficient using way too much battery. No response from several attempts to contact Alpicool. Your warranty does not seem to exist with their products!

14 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alpicool c50 Fridge is GREAT

I’m extremely pleased with my new Alpicool C50 fridge having just taken it on a trip in a newly outfitted camper van. It’s a very basic fridge but it fits the rear seat well of a Dodge Caravan length-wise, is well insulated, typically draws well under 50 Watts (and that’s only when it is actually cooling) and is remarkably quiet. I came very close to buying a Dometic at nearly twice the price - mostly for quietness - and am glad I didn’t. It isn’t fancy but it works great. My only quibble is that Alpicool’s online store will not ship to Canada and Canadian retailers demand a rather steep premium.

18 de mayo de 2023
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más