Carhola Tenerife Opiniones 10

First class service every time we use Carhola for airport transfers and this trip we also used them for a trip to the local Mall and return . They are totally trustworthy and reliable turning up when they say they will .The drivers are first class . We would never use anyone else.They have removed the stress we use to have worrying about getting a taxis on time and wondering what the fee would be . With Carhola you know the cost up front . Very happy to recommend them .We book the Flght / Hotel and Carhola at the same time , need I say more .

We have used Carhola a number of times now and on each occasion the service has been excellent, ready and waiting for us at the airport, car always clean and comfortable. On the return from the hotel again they are there waiting at the alloted time, we will be using Carhola again on our next visit to Tenerife.

I have used this company many times and have never been disappointed 😊 the service is spot on, they are reliable, punctual, friendly and just a great service overall 🙌 wouldn’t use any other transfer company now. Thanks for the best transfer service in Tenerife Carhola 👍

I’ve booked this company and paid in advance four months before my holiday to Tenerife. Our flight was late so this company decided to cancel our transport and left us stranded at the airport with two babies at midnight. They sent me a text message saying they have already refunded me. One month later despite several messages so I still haven’t received it they are either ignoring me or saying they will look into it. Thay clearly have no intention of refunding. I wished I looked them up on trustpilot before I booked them because they have a reputation for being scammers. Avoid it all costs. They are disgraceful.

Booked for four adults and a child but on arrival they said the larger vehicle had broken down and some of the party had to get a taxi from the rank for which we would be refunded after the return journey.
The driver was friendly however a month after being back and constantly chasing for a refund no money has come back and they are now ignoring my messages.
It seems to be a consistent tactic to scam people, do not think it won’t happen to you!

Please be very careful when booking this company . We booked as a party of 6 with an infant and a 4 year old .They picked us up from airport ok and about 2 hrs before being picked up on return they sent us a message that they were unable to collect us due to a broken down car and would refund the money . This was then a stress arranging transport to fit all our luggage prams etc at such short notice .
I have waited nearly 3 weeks for refund , have sent them many messages and they have even sent me a computer genated screenshot saying refunded , but of course the credit card company no nothing abt this , this is jjust generated on their PC.On looking back on reviews I can now see that this is something they do regularly SO PLEASE BE CAREFUL WHEN BOOKING THIS COMPANY AS NONE OF US HAVE MONEY TO WASTE ON PEOPLE STEALING FROM US . USE ANOTHER COMPANY

WARNING! WARNING! WARNING!
Money taken, service never provided!

We booked and paid for a taxi transfer from the cruise terminal to Tenerife Airport back in January 2026 for a trip in March.

On the day of the transfer, we were informed via WhatsApp at very short notice that the driver’s car had broken down and that no replacement vehicle could be arranged. As a result, the transfer was completely cancelled and we had to organize an alternative ourselves at the last minute.

What makes this especially frustrating: an immediate refund was promised. Now more than two months have passed and we still have not received our money back. Communication via WhatsApp has since been cut off and the provider no longer responds to messages or inquiries.

Very disappointing and, in our opinion, highly unprofessional treatment of customers. Unfortunately, we cannot recommend this provider.

We will now have to hand this matter over to our lawyers.

THIS COMPANY IS A SCAM,THEY CANCEL LAST MINUTE A PROMISE A REFUND…YOU’LL NEVER GET THE REFUND!!
DON’T RISK BOOKING WITH THEM

IF I COULD GIVE A ZERO!!
Under no circumstances would I ever recommend this company. On arrival at airport I was advised to call when out of terminal. After 8 phones calls (none answered) I received a text to say they were 30 mins away….. after hanging around another 10 mins I then received text to advise could we get a taxi - and a full refund would be made + a return transfer as compensation. Again the return transfer did not happen as they wanted to alter pickup times to suit themselves.
12 days on and no refund made am now going through credit card company

Under no circumstances would I ever recommend this company. On arrival at airport I was advised to call when out of terminal. After 8 phones calls (none answered) I received a text to say they were 30 mins away….. after hanging around another 10 mins I then received text to advise could we get a taxi - and a full refund would be made + a return transfer as compensation. Again the return transfer did not happen as they wanted to alter pickup times to suit themselves.
12 days on and no refund made am now going through credit card company