Ignorant pig-headed management who won't take accountability for how poorly the business is run. They operate out of public car parks in Eagle Farm which is NOT LEGAL. Acting with complete disregard... Ver más
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Consulta las opiniones de los clientes
I inadvertently informed the staff at Tullamarine (Melbourne) depot that I'd be away for two weeks without internet while dropping my car there. They took the advantage and emailed me saying my front... Ver más
Hireing a car from Carhood was a very easy, trouble free experience. They originally had us asigned to a smaller car (Corolla) than we had ordered through a hire site as they hadn't received our orig... Ver más
La empresa ha respondido
This is the third time we have used CARHOOD. Each time the system has worked with the occasional hiccups but things appear to be improving. Payment for June rental has just come through in full... Ver más
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Información proporcionada por diversas fuentes externas
Australia's #1 Airport Car Sharing Company
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thank you truly saves me so much as i…
thank you truly saves me so much as i travel to Melbourne regular, and it was becoming very costly to rent elsewhere. Service is great cars are excellent way better value for the price. Thank you Carhood . Highly recommend Carhood and i do to all i know.

Respuesta de Carhood
Satisfied driver.. :)
Great idea; good service helpful and friendly staff. If it wasn’t for the location it would be 5 stars, return wise.
Overall very satisfied would recommend and use it again.

Respuesta de Carhood
Efficient and reliable
Efficient and reliable. Thankyou.
I use Carhood every time I come to Sydney and they never let me down.

Respuesta de Carhood
I was happy with my car rental
I was happy with my car rental, excellent value for money.

Respuesta de Carhood
Great service
Great service. securely locked away. car washed when picked up. Driven to terminal and picked up by uber at Carhood cost. would use them again.
one comment though: Carhood had a record of our return date and time but our car was parked right at the back behind all other cars and we had to wait till they moved numerous cars before getting to ours.
perhaps a bit better organisation of the cars knowing that owners were about to pick up. Not a hard task and system would be more streamlined.
if that had happened I would give 5 stars.

Respuesta de Carhood
This was the first time I used carhood
This was the first time I used carhood. It made a massive change on how I plan travels from now on. The only bad experience for me wad that, I had to wait for an hour to get picked, and I was waiting in cold windy weather with my two infants.

Respuesta de Carhood
Sydney rental
Sydney warehouse looks dodgy when you arrive, particularly at night. But easily managed to process rental.
The car ran well with no problems, obviously the lower you pay also reflects on the quality of the car. they had nice cars there that weren't on offer at time of booking.
Only real issue was not giving an option to pay bond on a separate card. However got the money back quickly.
Would utilise again

Respuesta de Carhood

Respuesta de Carhood
Great Idea, Convenient Airport Service, Needs More Renters
I have been using Carhood for three years now as a means of dropping my car off at the airport, once or twice a year. The service is great, using Uber for the trip from depot to airport.
The location of the depot suits us and in reality the time for transfer is about 30 mins in each direction which is really 10 minutes more than a conventional off site long term carpark.
It has been difficult to receive income for my car recently, maybe there is not enough awareness or a substantial fan base yet, so mostly my car is exactly as I left it, no kms and of course not washed.
I wish you well, hopefully next time, someone will rent my car!

Respuesta de Carhood
excellent
second time using carhood, excellent! will use again in the future

Respuesta de Carhood
Easy & Convenient
Good concept, easy to book. Understand that we are renting private cars owned by individuals but Car Hood should mandate that they are kept in good condition inside and out. The car I rented had a few dents all around and felt that it wasn't serviced in a while.

Respuesta de Carhood
I did have some frustrations with…
I did have some frustrations with Carhood at Sydney previously, but we had a very quick turnaround this time and excellent service

Respuesta de Carhood
Great idea, could work on customer service
The idea behind carhood is great.
Unfortunately I had to drive my baby with me to the drop off, which meant my car seat and baby viewing mirror were still in the car. Carhood removed the mirror with such force that the fastening strap completely snapped, and they wouldn’t cover this under their insurance. If I had known they’d remove the mirror, I would have done it myself (I assumed they would just rent to a family with kids that needed the seat & mirror).
I am on the fence as to whether I will use this service again.

Respuesta de Carhood
They were great and easy to understand
They were great and easy to understand. (Im Deaf by the way )
I will go back for sure because of their service and being patience too.
10/10 !!!!!

Respuesta de Carhood
Easy process, professional service
My car is not rented out but the whole process of dropping and collecting car is easy and flawless.
The staff is very kind to offer me an UBER car when I missed the shuttle on drop off.
Keep up the good work, I will be back.

Respuesta de Carhood
They are good overall,except in…
They are good overall,except in communication. They hardly reply to mails on time.

Respuesta de Carhood
Great value
Easy to book. Easy to pick car up. Easy to drop car off. Received refund of security with 3 business days. Great value for money. Would recommend to friends family.

Respuesta de Carhood
It was a nice experiences with carhood
It was a nice experiences with carhood. Staff is friendly and I got my car back in one piece. Interior clean was spotless and but body wash was not up to standard (but can't complain). I parked my car for 3 weeks for free and it was driven by some one for 8 days (450km). Getting $72 back.
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