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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

im from england. i rented a car from Eurocar in wolverhampton. i paid upfront followed all that was required. when i got to the car company they told me i could go as the price they given me did... Ver más

Valorada con 1 estrellas sobre 5

Be careful with these people, once they have your money they will not refund for nothing in the world. Was affected by the Corona Virus and they refuse to refund me the money. The company just shows l... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They put my reservation on pending and charged my credit card, and nobody reply e-mails and calls

Valorada con 5 estrellas sobre 5

I used CarHopper for my recent vacation to Los Angeles, CA. The service was world-class! Our car was delivered to our hotel in Santa Monica without any issues and picked up at ease. The car was absolu... Ver más

Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

We are a group of technology enthusiasts and car zealots who found it in their capacities to combine both passions for a perfectly balanced collaboration. We envisioned a prestigious community of people seeking out an easy, transparent rental process of luxury cars - with no upfront fees or long term ramifications.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

im from england car hire

im from england. i rented a car from Eurocar in wolverhampton. i paid upfront followed all that was required. when i got to the car company they told me i could go as the price they given me didnt include collition damage waiver and couldnt release car because there was a £100.000 eccess. hower i could reduce this by paying £280.00. been intouch with the customer support and i feel i have been fobed off.

i have gone though the app and i cant see any option to add this on at point of sale.

im still waiting on them 10 days later.

procced at your own risk.

9 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be careful with these people

Be careful with these people, once they have your money they will not refund for nothing in the world. Was affected by the Corona Virus and they refuse to refund me the money. The company just shows lack of simple ethics, every other legit corporation such as Jet Blue, Expedia, and Groupon refunded me no issue at all and all had no refund policies as well. They just show no care to the customer. Not recommended as far as I’m concerned.

27 de marzo de 2020
Opinión espontánea
Logotipo de CarHopper

Respuesta de CarHopper

Hi Hector, as we have repeatedly communicated with you, as per our Extenuating Circumstances Policy, we have offered you a full credit towards your next rental at any of our locations but you chose to first to decline our offer, then accept a gift card offered from our supplier, then asked for the credit from CarHopper. It is unfair to expect to receive 2 credits for 1 reservation (one from CarHopper and another one from our supplier). We consider this matter closed.

Valorada con 5 estrellas sobre 5

We rented a Corvette Stingray…

We rented a Corvette Stingray convertible from car hopper, picking it up in Vegas and driving through L A, Big Sur, Sonoma Valley and returning to San Francisco. The service was perfect, having the car clean, ready and on time in Vegas. The consistent contact with us before we arrived to ensure everything was accounted for, was awesome! Highly recommend their service and their cars.

30 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was an awesome experience!

It was an awesome experience!

Really easy process for reservation and I received great guidance from the customer support team.

Ferrari 458 is an excellent choice, great to drive, fast and with great visibility.

25 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have booked with CarHopper over and…

I have booked with CarHopper over and over again and my satisfaction level never drops. Their consistent customer service, fleet quality, and flexibility is the reason why I return every time.

18 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

İmpressively easy

My wife and I rented the Range Rover Supercharged in LA. The pick-up was very easy and professional. There was no wait and our car was ready for us before we even got there. İt was detailed, cleaned, and the gas tank was filled. The car was brand new with very little mileage. When we asked to extend our reservation, the process was simple and hassle-free. We will definitely be back.

21 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best experience and rental company in Miami

One of the best experiences that I've ever had in a car rental. Excellent service at all steps. The agent helped me in every detail to create the best birthday gift experience for my boyfriend. I had little problems like change of day, and the agent was always willing to help me. I definitely recommend for everyone and I will certainly take these comments to my friends and family in Brazil.

31 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Stars! Staff, Service, Application On Point!

Best experience I’ve had in a long time. I rented a Ferrari 458 Italia in Vegas. The process was easy, staff was very helpful. They went above and beyond to make sure I was fitted in what I wanted. Communication was on point, the ease of functioning the application was great. This is the real deal, no hidden fees, no BS, straight forward! I recommend this if you’re looking to have the best exotic rental experience. Thank you CarHopper!!

3 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cadillac Escalade

Great to deal with both when I booked and when I picked the car up
The car was clean and was exactly what I ordered..

27 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everyone through Carhopper was great to…

Everyone through Carhopper was great to work with! They were timely with their responses and extremely helpful. They helped me pull off such a special surprise for my fiancé and I will absolutely be working with them again!

21 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I used CarHopper for my recent vacation…

I used CarHopper for my recent vacation to Los Angeles, CA. The service was world-class! Our car was delivered to our hotel in Santa Monica without any issues and picked up at ease. The car was absolutely beautiful; no cosmetic or engine issues whatsoever. The customer service from the CarHopper team was excellent and they took care of us every step of the way. Everything ran smoothly and I cannot wait to use CarHopper on my next vacation!

19 de diciembre de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience was top notch

My experience was top notch! I needed a hard-to-get 4 door Jeep Wrangler in San Francisco that I could drive all the way down the PCH to San Diego and this was the ONLY place I could find that could meet my needs. It was seamless! The drop off and the pick up was smooth and quick. They made it so simple and effortless. My representative was THE BEST and she made sure things went perfectly! She was AMAZING!! Cant wait until I need another car because I will be back!

6 de diciembre de 2018
Opinión espontánea

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