Carpet City Ltd Opiniones 

114
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Super quick turnaround, really nice & easy-going people, our fitter even offered to fix the lino in our hallway as it was coming up a little and I didn't even mention it to him, what a gent! Highly re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carpet City has a great choice of carpets and other flooring, which meant when we undertook our renovation, we didn’t need to go to lots of different places to find something we really liked.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable guy on reception. Fitter was suberb - came on time, very tidy and did not leave until job was perfect. Also they came very promptly after placing the order. Will be usin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ash is a credit to the company. Professional, polite, and friendly. In addition to this, Carpet City was cheaper than every competitors I went to. Only 5-10 mins from Seven Sisters/Tottenham Hale... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pisos
  2. también en la categoría
  3. Contratista de materiales para suelos
  4. Mayorista de alfombras
  5. Proveedor de suelos de madera y laminados
  6. Servicio de instalación de suelos de madera
  7. Tienda de alfombras

Escrito por la empresa

We are passionate about flooring and believe that buying a new Carpet or Floor should be an enjoyable and stress-free journey. With 25+ years experience fully focused on quality and top customer service, we are confident in the knowledge of bringing your dreams and ideas to life which will last for many happy years to come. We are committed to the four core values that form the backbone of our business. Knowledgeable–Efficient–Courteous–Passionate With a recently upgraded state of the art Showroom in North London where we hand selected the finest products to display from all around the world, Carpets, Stair Runners, Engineered Wood flooring, Luxury Vinyl Tiles / LVT (Amtico / Moduleo etc), Laminate flooring, Carpet tiles & Vinyl. We offer a comprehensive Supply & Fit service along with our free 1year fitting warranty, Or contact us to benefit from our very competitive Supply Only service. Reach out to our friendly Sales team or visit us at our showroom to see how you can join our amazing list of satisfied customers.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(114)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bedroom carpet changed

Got our bedroom carpet changed by Mark and Marius, job so well done!
The place was left clean and carpet looked perfect! They both were very polite and helpful ensuring I was happy with final job.
Will definitely recommend Carpet City.
Thank you!

13 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

BEST FLOORING SHOP

This is the very best place to buy flooring for your home. The quality and service are second to none. Thank you Levi (Sales Director) for a brilliant follow-up service too. It’s rare to find great people who are prepared to ‘go the extra mile’ to guarantee client satisfaction. I thoroughly recommend them

30 de junio de 2021
Opinión espontánea
Logotipo de Carpet City Ltd

Respuesta de Carpet City Ltd

Hi,
Such positive comments are very important to us and have been shared with the staff. It was a pleasure serving you and hope you enjoy your new floors for many years to come.

Valorada con 5 estrellas sobre 5

I work with Carpet City for many years…

I work with Carpet City for many years and use them for all my jobs as a builder.
Very friendly staff, always have stock available and great prices! Highly recommend.

23 de junio de 2021
Opinión espontánea
Logotipo de Carpet City Ltd

Respuesta de Carpet City Ltd

Thanks for this Ben, Always a pleasure serving you and fulfilling your orders.

Valorada con 5 estrellas sobre 5

One phone call and it was all sorted…

One phone call and it was all sorted out! easy swiftly and pricing was gr8 2

7 de junio de 2021
Opinión espontánea
Logotipo de Carpet City Ltd

Respuesta de Carpet City Ltd

Dear Chaim,
I am glad that we were able to make your flooring purchase swift & hassle-free, and I hope that we can serve you again soon.

Kind regards, Levi

Valorada con 1 estrellas sobre 5

Loud music disturbs neighbours.

I went to visit my housebound elderly parents around 4pm to be told there was work going on next door, they were ok about the noise of work being done but were not happy about the noise level of music being played all day. It was a hot day so there was doors and windows open. I then knocked on next door to ask them them to please keep the music down only to be told by someone that i was being rude. When I rang the number on the side of the van to make a complaint I was then told that there was no rules of how loud they can play music during the day and they were entitled to play music as loud as they like all day every day.

3 de junio de 2021
Opinión espontánea
Logotipo de Carpet City Ltd

Respuesta de Carpet City Ltd

Hi Michael,

You did not let anyone know that there is an issue with the music throughout the day,
Only when you approached the fitters around 4pm, completely drunk intoxicated by alcohol, rudely shouting and demanding that they turn the music down,
The fitters only asked that you speak politely and not be rude, they of course would oblige as we are not here to inconvenience anyone.

When you called, i advised that i will speak to them and request to lower the music in consideration, but also explained to you that they are entitled to listen to music indoors at their leisure as the property they are working in is completely vacant.

As you can tell, our company's reputation is far greater than a music complaint in broad daylight, its standard practice to have music on whilst at work and we have asked that they lower it when we return to work there next.

As far as we are concerned, our customer is delighted with the workmanship and high standard of our fitters attitude.

Valorada con 5 estrellas sobre 5

Carpet City have provided us with 2…

Carpet City have provided us with 2 carpets on separate occassions- stairs/landing and a bedroom. Both times we have been very happy with the range and quality of carpets in the showroom, the ease of ordering and the professionalism of the fitters

1 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Value for money and very good & satisfactory service

I have used Carpet City before about 4 year ago at my old address and was very pleased with the cost and the service after comparing with Tepi and SCS and Specially with Christian. I moved house in 2020 and we needed the carpet throughout the whole house and decided to get 2/3 quotes. The same this time round best price, service and quality for the price decided to use Carpet City again and requested that Christian would be the best to contact and go and see.

22 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Carpet City recently supplied us with wood flooring

Carpet City recently supplied us with wood flooring for a large extension. The service from start to finish was great. Fast and clear quotes, speedy ordering and delivery as promised. When we needed to order extra flooring, this was also turned around quickly. Speedy and highly efficient!

10 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service after a flood

A large flat I own had a burst radiator whilst the tenants were away over Christmas. All the flooring in the flat was destroyed from the resultant flood.
The agents introduced me to Carpet City (and others). CC agreed to move furniture around whilst replacing the flooring, unlike others.
They worked to tight deadlines without sacrificing quality. I cannot fault their service nor quality of the work with an Amtico floor. Thank you Levi and your team.

25 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Highly recommended
Our experience with Carpet City has been exceptional. Levi and his team provided a 5* service, they were knowledgeable about the high quality products, patient as we chose and revised choices. Visited our home twice to survey for fitting LVT and carpet throughout-our house presented tricky spaces . As it was a high cost flooring installation we felt reassured by the excellent advice and overall service. Fitters were with us for just over 2 weeks and were also extremely helpful when issues arose, finding solutions and leaving us with a flooring that will last for many years.

29 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Fitters were friendly and efficient. Minor manufacturing issue with some of the carpet, which they highlighted to us and they came back another day to finish off. V happy with the carpets.

14 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Short Notice Request Fulfilled Perfectly

I required carpets with less than two weeks notice and without being able to visit in advance. I received assurance from Levi that this could be done and he helped advise on the carpets over e-mail. Everything was delivered as promised and I am delighted with the carpet and the quality of the fit! It felt great to have put my faith in someone who delivered in every respect. Highly recommended.

7 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. They cope with small and big projects alike.
very professional, top customer service!

Been using them for years now, their service never fails.

30 de diciembre de 2020
Opinión espontánea

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