I want to return the dresses because they are faulty, but there is no return address. I tried messaging but I get no response. I will come back with a full review if I get no joy. Please email you... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The dresses are really pretty and quality material. The size I ordered (UK 10) didn’t fit, so had to get the dress slightly altered. But now it fits well. Only real complaint is that I had to ema... Ver más
This company is not based in London, it is actually in Nigeria (look at the address for where you have to post items if returning them ), so don't waste your money ordering from them. Delivery is adve... Ver más
La empresa ha respondido
The dress is beautiful, although too tight on the top part. Since they didn't have my measurements l forgive them. I think the dress would have been excellent if l gave them my accurate measurements.... Ver más
Información sobre la empresa
Escrito por la empresa
Casadelamo offers a wide variety of Beautiful African ankara and kente dresses styles with Amazing African Prints you'll ever need.Whether searching for a cute african ankara party dress as a wedding guest stunner or a deconstruct dress to make you stand out from the crowd? We have got it all. All our dresses are neatly and professionally tailored made to exceed your expectation. We guarantee that you will be surely pleased with your orders with us.
Información de contacto
70-72 Westbourne Terrace, W2 6QA, London, Reino Unido
- sales@casadelamo.com
- casadelamo.com
2,4
Malo
26 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
Worst company I've ever ordered from!
This company is not based in London, it is actually in Nigeria (look at the address for where you have to post items if returning them ), so don't waste your money ordering from them. Delivery is advertised as between 5-10 days. I waited for over a month for my delivery, the order finally came and it didn't even fit. I was partially refunded for the dress (50% refund). They did ask me to retract my review for that refund, but I could not, I have to be honest. Terrible shopping experience.
27 de abril de 2022
Opinión espontánea
Respuesta de Casadelamo
Its quite disheartening to see such lies told against a small business. Firstly your item was shipped from our UK office with our UK address clearly written on it. Its shocking to see that you lied that we asked that you retract your review for a refund when that was not the case. We offered you a 50% refund because you complained about your outfit and we paid this amount to compensate for the alteration that you claimed that you needed. It was after we believed that we had resolved all your issues that we asked if you would rescind your review because we thought you were happy with our resolution. To which you never replied and we never asked again. Please note that in the unlikely event that our esteemed customer need to return, we will always send a prepaid return shipping label or offer a refund to the satisfaction of our customers. Casadelamo is a duly registered UK company and can be verified on GOV.UK. Thank you
Omg they have the most beautiful…
Omg they have the most beautiful dresses I’m literally obsessed with this website 😍😍customer service is great and delivery is super fast 💃🏽💃🏽 Thanks Casadelamo you are absolutely fabulous.. I’d give you 20 starts if I can 👍🏾
22 de marzo de 2022
Opinión espontánea
Late shipping and poor sizing
Ordered a dress and took over a month to arrive, only for the dress not to fit.
I ordered in my normal size and it must have been at least 1 or 2 dress sizes smaller. There is also a no returns policy which makes my situation more infuriating. Will not be purcashing from them again
4 de marzo de 2022
Opinión espontánea
Super fast shipping and the dress was a…
Super fast shipping and the dress was a perfect fit. Thanks
16 de febrero de 2022
Opinión espontánea
Super fast shipping
Super fast shipping, customer service was great and outfit fitted well
11 de enero de 2022
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.