Casino Click Opiniones 

Its been a week since I put in my redemption and still nothing stay away from this casino its no good

This casino says 3 business days for redemption approval - I'm about at a week (of business days only even) and still waiting for any kind of status change on my request to redeem. And this is the 3rd time in a month now I've attempted to redeem and even using their different methods of redeeming - still nothing. Talked to customer service multiple times and always get the same answer of "we've forwarded your request to the right department now" kind of answers every time. I've been KYC approved since before attempting to redeem my winnings. So I would say play on here with the gold coins, but don't waste your money and expect to get any thing you win paid back to you.

And I only gave it the 2 stars because the game selection is different than the other sites I've seen and the customer service was definitely quick and friendly every time , but not much resolve of what I had asked for help with .

I won 650 dec 31 2025 and it's Jan 9 2026 they would not verify me making me send a copy of my bank statement 4 times (I was using crypto to cash out) I got excuses over and over again and now I've FINALLY been verified and still waiting on their end to review and process for my crypto payout. It's the weekend so doubtful I get it for few more days. So frustrating and thinking about calling gaming commission. It didn't take weeks to take my money when paying to play.

I have been waiting on a redemption since the end of November. It has been processed since December 11th and I was supposed to receive it in 5-10 business days. It is now Tuesday, January, 6th and still nothing. I enjoy Casino Click, and there are lots of great games to choose from. Also customer service is prompt and friendly, which is why the 2 stars and not 1 star. Otherwise truthfully, this is starting to get a little ridiculous on how long my redemption is taking. I intend to email payments and support again this evening, but I am starting to think they do not payout any redemptions at all. I will update this review if/when something changes. Until then I would suggest people just stay away from Casino Click.

Reply to Casino.click's reply:
I have already emailed payments, customer support, and talked with live chat numerous times since the 11th. Still nothing but it's taking longer than normal. Let's be honest here, this day and age, payments are almost instant with the internet and Real time payments. I understand a little delay but not a month. I really want to stay and be positive, but it is getting hard. I hope to change and update again once I receive my redemption.

Update: Jan. 9th,2025
I finally received my redemption on 1/8/26. They do pay and I am thankful. For those that want to know, my account was not verified when I started this redemption. I sent all the documents on 11/24/25. It took about 8 or 9 days to be verified with no hiccups btw. I instantly put in the redemption via bank transfer on 12/2/25 and it was approved and processed on 12/11/25. So it took a little over a month after verification. Be aware of the lengthy redemption times if you play with Casino Click.

I love casino click... The mini game bonuses are awesome... They also have some of my favorites when it comes to slots

They are the worst at paying out I’ve been waiting for over a week if it’s not one thing it’s another I even took the gift cards thinking they would be faster but not the case I will definitely not be referring no one nor will I spend another dollar on that site period !!

This is my favorite online casino platform!!

The games and daily bonuses are mediocre at best, but the process of verification and withdrawal is truly onerous. There are much better places to play.

Been waiting on redemption for 13 days. Everything approved.. customer service days today everyday

I haven’t redeemed here just yet. All I can say is the honest truth of what I’ve experienced. Friendly service every time, beautiful design on the site, easy to navigate through everything to find whatever is desired, lastly, honest feeling games with a huge bonus and other loyalty perks that make me excited to always comeback. 10/10

This casino gave me issues. My friend Sarah Swartz is waiting on an identity verification in order to redeem 7500$. This needs to be taken care of as this casino is supposed to be professional. Thinking about escalating to the bbb and maybe beyond that. It’s ok ya screwed me dont screw my friend

So it took them about a month to pay out a 2000 dollar win which I give them a lot of credit for. A lot of people said they wouldn’t pay.
With that being said there are plenty of better sites that’ll pay you within 48 hours. This site isn’t worth the hassle

Trying to spin my measly $4 and none of the games work. Keeps telling me server error or that i can't play on my country. I was playing in Wisconsin and now Arizona is an entire different country? Finally "Dora" from help told me they're having problems with their games and I can only play their exclusive games. So I get to choose between 10 games that don't hit? Wonderful.

Still waiting on my redemption for 9 days now. I have been back in forward with support. First time I was told 3 business days. On the 4th day they had the same excuse...3 business days I told them its going on 5 business days. So they "forwarded my issue to the correct department ". Its excuse after excuse. Of course no reply back via email. I love a good casino where you dont have to worry at all regarding redemptions. Still waiting casino click. No more excuses.

DO NOT do business with this casino!!!! I was playing and landed on a bonus and ironically the game froze. I chatted with customer service for 3 days straight and was told that when the issue was resolved that they would reimburse me, well when it finally unfroze they refused to reimburse me nor allow me to play the bonus spins that I won and never got the chance to play bc of an issue within their game. I even had video and screenshots showing that I landed the bonus and it froze and I was told that even though they could see that I hit the bc the system didn’t record it then it never happened!!! Stay away they will rip you off!!!!

Been waiting 10 days for my redemption of $150. Still shows it’s pending. Great casino, but payouts should be faster. I will update when I receive my redemption.

UPDATE: Been 5 WEEKS and haven’t been paid yet. My account is already verified (this is my second redemption) Multiple e-mails and chat’s and get nowhere. Unacceptable.

I have been playing on this site for several months!! Their customer support is a 10/10. Games are fun to play. Plenty of opportunity to earn free coins. I highly recommend!

Click casino has a great customer service team with quick responses and real people

I can't believe how bad this casino is I thought they were decent At first Until I win And they tell me I can't have the winnings because It's a free bonus That is garbage Why are you gonna give me something that I can't keep They're terrible Support staff is ridiculous I can't believe how Unintelligent These people are I'd like to say a different phrase But I can't because they'll block it But you get the drift Ridiculous place do not play here don't put your money in here I wouldn't even sign up Worst casino I've ran across yet.....you are still the worst

Players beware as for my first time playing there as I thought with it being my first account like I said as I thought because I have never opened any other account with this casino with my five little free spins I want $160 3 days go by as I wait for account verification a customer service agent told me that my verification should be done by today I go back to check on my verification and I can't log in so I noticed there are three messages in the little chat area I open it to find that after the last conversation with an agent after I had already left the chat was that my account that I just created plus $160 on that I was waiting to be verified have been closed and my $160 redemption was gone no longer mine because supposedly there was another account that was created so it broke their policy mind you I had no idea about this so-called other account that also had not been verified. So needless to say they closed my brand new account took my money or my winnings and proceeded to tell me but I'm not allowed to have multiple accounts even though I didn't create the other account and since there was they wanted to close this one that I just created because obviously they didn't want to pay the $160 Red machine so I'd advise you to either be absolutely positive that there's not another account in your name somehow or just stay away because if they really wanted to they could have seen or at least ask me about the other so-called account and still could have gave me a warning and gave me my winnings absolutely ridiculous!!!!