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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

No idea where all these 5 star reviews are coming from. This casino and it's sister casinos are an honest to God money grab. That's it, point blank. Bonuses pay zero dollars 99% of the time. Unless yo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently had some luck at Casino Max. Their withdrawal process was very easy and customer service very helpful. Getting my account verified was easy as well. Will be my Online Real $$ Casnio of choi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Trusted RTG casino if you like those games. Only thing is their payouts that take many days to process, and many other online casinos offer faster/instant payouts nowadays depending on currency but if... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There is nothing bad to review with Casinomax. Payout is amazingly fast. Customer service is kind, professional and quick. Bennifits are great but could improve to be more rewarding for VIPclients.... Ver más

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3,5

Medio

TrustScore: 3.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 85% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Well I have not cashed out yet but I'm…

Well I have not cashed out yet but I'm wondering if I will have an issue withdrawing over $30,000 my experience has been wonderful playing . Never used bitcoin to withdraw exactly what requirements needed to get my money ??

13 de diciembre de 2023
Opinión espontánea
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Respuesta de CasinoMax

Hi Steve, I hope you are well, congratulations on your win! Did you manage to get these questions resolved? If not do reply in the comments and we will be more than happy to help

Valorada con 5 estrellas sobre 5

I won $400000 and to my surprise I got…

I won $400000 and to my surprise I got paid within 24 hours. Unreal. Got a new BMW some cocaine and a dozen hookers to boot. Even had Karen the lady on customer support. Just flew to my new house and banged the nice lady. Wow

4 de diciembre de 2023
Opinión espontánea
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Respuesta de CasinoMax

Hi Robert! Thank you for your kind words it is great to read about your win!

Valorada con 1 estrellas sobre 5

100% SCAM !

100% SCAM !
REPLY -to Casino Max representative.
You stole $30 from my bank account by misrepresenting a promotion. I thought I was depositing $30 into my bank account, instead I was stolen from. There was a countdown to your promo, so I didn't have time to create a user name & account. I'm very disappointed!

30 de noviembre de 2023
Opinión espontánea
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Respuesta de CasinoMax

Hi Holly, I hope you are well,

The minimum card deposit amount for Casino Max is $35, it would not be possible to deposit anything lower than that.

We also require players to sign up before they make a deposit, so if an account wasn't made then you also wouldn't have been able to deposit

Valorada con 1 estrellas sobre 5

SCAM! Refused to allow me to withdraw my winnings

Refused to allow me to withdraw my winnings. SCAM!

I deposited $35 into my casino account via my bank card because I was having issues with my bitcoin wallet. Managed to increase my money to $50. Not a huge winning, but still good. I later tried to withdraw my winning via bitcoin. I had to first "verify" my account by uploading a copy of my drivers license, my debit card, and a bank statement. I spoke to multiple people who stated I would get my winnings once my account was verified. Only after this was all done was I told that I would not be allowed to withdraw via bitcoin since I deposited with a debit card. Then they told me that I would have to increase my winnings to $200 if I wanted to withdraw my money via bank transfer. No where on the cashier page when you are making a deposit does it stipulate this. When I mentioned this, they sent me a link to a "banking terms" that is not readily available anywhere on the casino website. When I told them I don't see the link, they said I would have to log out of my account to see it. Seriously!!

Stay away! Other better online casinos allow you to withdraw with any method available without all the hassle of uploading documents. CasinoMax is a scam!!!!

29 de junio de 2023
Opinión espontánea
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Respuesta de CasinoMax

Hi Karnik,

I hope you are well,

Thank you for your feedback, we appreciate any kind, I am sorry to read you have not had the best experience with us, it is always disappointing to see.

With regards to your payout issues, this is stated within the terms page of the casino - I have attached it below for you:

All withdrawals are processed back to the same method of deposit and we will need to verify your account before any cash out is approved. Before any withdrawal request can be processed the customer is required to make at least one successful deposit and present their verification documents.

Due to you depositing via card you would need to withdrawal via bank wire or check and when using these methods the minimum is $200 and $250 respectively.

I hope this helps.

Valorada con 1 estrellas sobre 5

Good luck in withdrawing your winnings.

There's no problem depositing into your account. But if you try to cash in on your winnings, good luck to you. They required bank statements of my past credit cards which are no longer in my possession. I have not owned these cards for 10 years or more. Consequently, they declined my request to withdraw my winnings from the roulette table. If I could rate my experience zero stars, I would.
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You requested my username it is Schiffman101.

28 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your feedback, if you would like to provide your username in the replies, I will be more than happy to take a look over the account

Valorada con 5 estrellas sobre 5

Verification & Withdrawal

Good people , fast payouts as advertised. No jumping through hoops like ALOT of other sites. Very efficient

20 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your kind words and congratulations on your win!

Valorada con 5 estrellas sobre 5

I can honestly say in the past 2 years…

I can honestly say in the past 2 years I've played at dozens of online gaming sites and today I found that one really stands above the rest, Casino Max.
They have a well-designed site that even and not so text savy person such as myself, can maneuver very easily and very compatable on my mobile.
The games are smooth and quick without any issues and a wide variety of exciting games with a high RTP to play. The bonuses offered here are very generous and fair with easy to understand rules, if your inclined to use bonuses. Ive found they have really fast payouts as Ive cashed via bitcoin. I like that they kept me informed every step of the way from verification being completed, to pay out being approved and then sent. This all took place in the span of a few days and I received emails at every step. What sets Casino Max apart from the others in my opinion was this .. The Human Experience Ive recieved.
This is the only way I can describe it. When my thank you email was answered back, It was not answered by a bot but by a human being, one of a hard working team of people who truly just want you to have a great experience. I felt that as I was treated with such kindness and respect. This compelled me to write this review today. Mind you, I'd already recieved payout and they didnt have to respond to my email, but to my surprise, Jordon responded with such kindness and respect it made my day. I've played at a lot of casinos and yes, the instant payout places are great, but as I found out were lacking in one area.. showing customers that human side. Giving a great Human Experience
For me, Casino Max has Everything I want in online gaming establishment. Fast payouts. Fair and exciting games, mobile friendly, many bonuses and freebies and one extra I haven't found at any other online place as of yet. This Human Experience that made my day. Thank you Casino Max ❤️

19 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your kind words Carrie!

Valorada con 5 estrellas sobre 5

Casino max excellent Chioce

Ive been A player at Casino max for a wile now...I love Casino max the games are great the odds are very fair..Ive had done a couple of withdrawal's and it went perfect The staff at casino max is Excellent very helpful in every way they make sure you are helped they go above and beyond to make sure what ever you need to know is taken care of they are an asset to the casino...I will continue to be a player at casino max for a long long time...Thanks to all of you for making my gameing experience Excellent...Kenny Gissi ...Acount kenny14807

16 de junio de 2022
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your kind words Kenny!

Valorada con 5 estrellas sobre 5

Best online gaming

Best online gaming. Excellent customer service, tons of games and fast payouts...

6 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your kind words Tanna!

Valorada con 5 estrellas sobre 5

Love this casino

Love this casino. Always fair, excellent customer service, decent payout time frames.

11 de abril de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your kind words Caroline!

Valorada con 4 estrellas sobre 5

Very Good Casino Group

Upon further review, I have come to realize there was an error on my part, my apologies. All is well and enjoying my playing at Casino Max.

4 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thanks for your feedback David! Having checked over the account, we have not removed you from our offers, it just looks like the emails are not being read! It may be worth checking your spam folder as sometimes we do end up in there.

In the meantime I have loaded on 50 free spins to the account that have yet to be claimed, best of luck with those!

Valorada con 4 estrellas sobre 5

Intuitive and smooth interface

Intuitive and smooth interface. Great game selection. Verification was a bit slow but customer service is solid

5 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your feedback Rich!

Valorada con 5 estrellas sobre 5

I love the site is legit

I love the site is legit. I actually won jackpot.

5 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your feedback and a massive congratulations on the jackpot win!

Valorada con 5 estrellas sobre 5

My favorite casino!

Never had any problems in casino max and all sister casinos. Customer support are very friendly and helpful. I try other online casino but I still come back here. Casino max and sister casino are my favorite, been playing here for years!

5 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your kind words, we really appreciate your support!

Valorada con 1 estrellas sobre 5

I LOVE your casino and your sisters SOOO much, but

I LOVE your casino and your sisters! But it's hard for me to play there because for some reason, the primary card I use, is being rejected. Something about the country I live in isn't the same country as the card company's country. I dont know exactly. I'm very bothered by this. This particular card I am able to use to deposit at so many other casinos. That's why I don't understand the problem.

5 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your feedback Tamara! With regards to the card, I will send this over to our cashier team and see if we can make some changes on our side, so the deposits become successful and you can play again!

Valorada con 5 estrellas sobre 5

I really like the games

I really like the games. Loyalty chips would be ideal

2 de mayo de 2023
Opinión espontánea
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Respuesta de CasinoMax

Thank you for your feedback Casey! We are looking at brining in a rewards system very soon, all you will need to do is log in each day to claim, so keep an eye out for that!

Valorada con 1 estrellas sobre 5

Pour CASINOMAX mon mot de passe refusé…

Pour CASINOMAX mon mot de passe refusé dès la première connection. Je fais une demande de nouveau mot de passe qui doit me parvenir sur ma messagerie, aucune réponse ! Compte bloqué ! Evidemment sans réponse j'essaie plusieurs fois ne sachant pas qu'au bout de 3 demandes le compte est bloqué !

25 de diciembre de 2022
Opinión espontánea

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