I wish i could post screenshots of the misleading advertising
I wish i could post screenshots of proof here but they have advertising all around saying that u can get 1500€ and 250 spins for free with out needing a deposit just registration off the account well i filled in all personal information like addres email phone number etc u think i received the bonus heck no they just told me that this bonus is only available after deposit well i wanna warn everybody to watch out with giving all personal data to certain misleading casino websites just like this one i tried to handle it with them on a better way but they left me with no choice of typing this issue
Respuesta de Casoola Casino
Dear Customer,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations, especially regarding the promotional offer you mentioned.
We understand how disappointing it can be when the terms of a bonus appear unclear or differ from what you expected. Your concerns about the registration process and the information you provided are important to us, and we take this type of feedback seriously.
Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@casoola-casino.site or through the live chat on our website so our support team can review your specific case, clarify the promotion's eligibility requirements, and investigate what happened. We are committed to providing accurate information and will do our best to assist you.
Best Regards,
Casoola Casino team
