We had a great experience purchasing our piece from Daniel at Castle. We made a change a couple of days later that he took in stride to make sure we had exactly what we wanted. Seamless execution from... Ver más
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Consulta las opiniones de los clientes
This was my first big purchase of art work for my home and on delivery I was so grateful to see such warm, friendly faces. Clare and Tony were professional but kind and relaxed with it! The full... Ver más
Ashleigh Wright has been fantastic support throughout my purchase. I'm so grateful for her communications with me. I felt we had a really lovely, fun connection. She was amazing at supporting my reque... Ver más
Daniel Tortos, kept us fully informed at every stage, was very approachable and very ameniable. Responded immediately to any queries or worries we had through the whole process. We were disappointe... Ver más
Información sobre la empresa
Sobre Castle Fine Art
Escrito por la empresa
As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.
Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.
In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.
We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.
Información de contacto
Reino Unido
- castlefineart.com
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Perfect service
Firstly, Castle Fine Art have a wonderful selection of Limited Editions and Originals to cater for all interests and tastes. Having initially enquired I had a prompt response. Dan was friendly, enthusiastic and informative but at the same time not pushy in any way. I felt relaxed making my own choices. During my whole experience, Dan and the Castle Fine Art team were prompt, knowledgeable and professional. I will definitely purchase from them again!

Respuesta de Castle Fine Art
Castle Fine Art Oxford
I am a frequent visitor to Castle Fine Art Oxford, and continuously have a genuine and enjoyable gallery experience, thanks entirely to Sophie!
Her knowledge of the artists represented is unparalleled, taking the time to understand what a client is interested in — whilst keeping the whole process relaxed and personal. You could tell she actually cared about matching the right piece to the right person, not just making a sale.
Sophie brings a calm, thoughtful energy to the Oxford gallery. She’s a real credit to the team, and makes it a standout of all the Castle Fine Art locations.

Respuesta de Castle Fine Art
Lovely experience at the Wincester shop
From entering the shop,leaving the shop and aftercare Tia from the Wincester shop has been amazing. So informative about all the art we asked about. Greeted on entry, had a good look round then sat and chatted about artwork we were interested in with Tia and a drink. No pressure to buy anything. The painting we did want to buy was brought down and hung on the wall, so we could see it in all it's glory. Have been to different Castle Fine Art shops and they have all been lovely. Tia has been great with the Aftercare as well making sure we recieved the art work and it arrived safety

Respuesta de Castle Fine Art
Great Gallery with competent and…
Great Gallery with competent and friendly collaborators. Everything worked exactly as they told. It was my third order from this Gallery and it always was great.

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Amazing service
From first going into Edinburgh Castle Fine Arts it was a fantastic experience! We had been searching for a specific piece and spoke with Clodagh who was amazing and after a lot of hard work she found us our long searched for picture!! It’s now hanging pride of place at home. Thank you!!

Respuesta de Castle Fine Art
I have longed for a Bob Dylan piece of…
I have longed for a Bob Dylan piece of artwork since they were made available and finally after many years I finally got the chance to purchase
The assistant in Milton Keynes gallery was brilliant throughout the process Niaomi and I couldn’t recommend her enough
The art and frame which I changed to match my existing pieces was superb
If I could give more than five stars I readily would

Respuesta de Castle Fine Art
The most amazing gallery
We go into castle fine arts in Exeter on a regular basis and have made several purchases over the last few years, what make it so special for us is the way we are made to feel, Chris is so knowledgeable about all the artworks and always give you his time to share his expertise.
The after sales is truly incredible the guys will always go above and beyond what you would ever expect.
We are always made to feel like a friend not just a customer and that is how a true salesperson should be, never once have we been pressurised into making a purchase and Chris is a credit to the company.
Thanks to all and rest assured we will be back very soon
Clint

Respuesta de Castle Fine Art
I went to the Mk store on a whim to…
I went to the Mk store on a whim to enquire about some Paul corfield pieces and was greeted by Naomi. Very lovely and asked if I needed help. We had a lovely conversion about the artwork available and it led me to purchase ‘majesty of mountains’ by Paul corfield. Her expertise and kind hearted nature was great and rare amongst retail today! We kept in touch while I had to cross some red tape at work and Naomi and her team were very patient with me. Highly recommend Mk store and their team

Respuesta de Castle Fine Art
Billy Connolly Preview & Video link up
Billy Connolly Preview & Video link up
Visited the gallery in the Victoria qtr, Leeds with the family yesterday .
Great product, great hospitality, great team. Thank you guys!

Respuesta de Castle Fine Art
Fantastic afternoon great running…
Fantastic afternoon great running documentary of the Big Man and his video link made it so personal. Staff always there with help and information.I actually bought my 1st piece so exciting .Thanks for a lovely afternoon..

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Very poor customer service
Very poor experience related to customer service. Received the artwork damaged, first they promised to settle within short time, then no communication for more than two weeks, finally they organised return of the piece without any proper communication and until now I am still waiting that my price paid is reimbursed, never had experience with such an unprofessional organisation. Thank you for the answer, all correct, artwork was collected 2 months after receipt and claim, and contact with your customer service was established since then, but answers takes weeks and longer.

Respuesta de Castle Fine Art
Customer service
Hi there, many thanks to Nicola and all the team at Castle Fine Art. I’ve just received my purchase and was kept informed at all times throughout the journey from viewing, purchase and delivery. Empathic to the customer at all times. JM

Respuesta de Castle Fine Art
I visited the gallery with my daughter…
I visited the Chester gallery with my daughter trying to find a suitable artwork for my hall. Nicola was professional, approachable and understood exactly what I was looking for so I finally found my piece with her help!
The communication was excellent, when I sent a picture of the art work on the wall I received a lovely acknowledgment. I have visited a few galleries and the staff can appear frosty but Nicola was welcoming and knowledgeable, thank you!

Respuesta de Castle Fine Art
Clare was fantastic to deal with and…
Clare was fantastic to deal with and made the whole experience a truly memorable one. I would say she went over and above what would normally be expected, which is rare in this world these days!

Respuesta de Castle Fine Art
The Oxford gallery Castle Fine Arts
The Oxford gallery have been a pleasure to deal with throughout.
Sophie and Clare have been attentive, knowledgeable, and efficient .

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Outstanding service
I have not experienced Customer Service as good as this for a very long time. I placed an order for some artwork but had a query relating to the delivery. I was expecting to wait a day or two for a reply but I got a reply back within an hour or two and the attention to detail in the response was amazing. Daniel Tortos from Head Office went over and above to ensure he communicated all aspects of my delivery, taking time to ensure I had all the information I needed. It really made me feel valued as a customer and that I was important. Thank you so so much Dan. Outstanding service.

Respuesta de Castle Fine Art
Great experience
We enjoyed our visit to Castle Gallery in Bristol. The layout and selection of artworks was first class.
I'd gone specifically to view the new Bob Dylan collection, the Stone Bridge in particular.
Jonathan who dealt with us was brilliant, very enthusiastic without being pushy. I felt we'd made a new friend by the time we left. I ended up buying not only The Stone Bridge, but also a Paul Corfield print for my wife. Will visit again.

Respuesta de Castle Fine Art
Expanding art collection
We have gotten to know Jonathan Hacking very well over the last few years. He knows what sort of art we enjoy and with showing him pictures of our house understands what we are looking for.
We never feel pressured into buying a piece of art, but it is good to see some alternative artists work.

Respuesta de Castle Fine Art
Superb service from start to finish!
From the moment I made my initial enquiry Daniel Tortos provided a superb service; from his knowledge about the piece of art in question, to understanding the arrangements around viewing & purchasing & being attentive & professional without ever being pushy. I can honestly say that, were circumstances different, I would have loved to have purchased the art but it was a gift for my Mum & she ultimately decided against it :(

Respuesta de Castle Fine Art
JASON - Stratford Upon Avon Gallery
I would like to say a big thank you to Jason the gallery manager at stratford, who i started my collecting journey with around two years ago. This man is the very best in my opinion, a true gent and fantastic knowledge so you will be in great hands.
Today we discussed my next potential piece which I'm excited for, Jason always inspires me when i visit the store, we all need that one person in life to spark that light as a collector, Jason has done that for me with the pieces iv acquired so far.
If you’re looking for your first piece of art or even just meeting the wonderful team, i highly recommend you visit this gallery.
Reece H

Respuesta de Castle Fine Art
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