Ive ordered many times from this company and as others have said the delivery is prompt. However my recent order the Clara tracksuit is very poor quality and has a white stain on top like it was retur... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It was very easy to oder and delivery was quick. Came in lovely packaging. Dress was fabulous with lovely material. Unfortunately I ordered the wrong size (totally my error) but it was very easy to re... Ver más
I absolutely love my Belle dress, it fits perfectly and is so flattering. The material is substantial, it's not cotton or linen (which is fair for the price) but it's thick and feels like good quality... Ver más
I ordered 2 pairs of jeans, the sizing was completely wrong. Trying to return anything is really not easy...eventually decided to send back direct, (from England), which obviously had to have a cust... Ver más
Información sobre la empresa
Información de contacto
2,9
Medio
45 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Attractive dresses
Attractive dresses, reasonable prices and friendly customer service. I have bought two summer dresses in the last month, and both arrived promptly, well packaged and of good quality.
9 de mayo de 2023
Opinión espontánea
Poor quality and poor customer service
I purchased a few items from Casual Company. The products I received were very poor quality and completely overpriced. One of the items I purchased was a belt that cost €16. I later found the EXACT belt on SHEIN for €2. They used the same product photos used on the SHEIN website and also didn't even bother removing the SHEIN packaging when they shipped the belt.
I submitted 2 negative reviews on their website but they never posted them to keep their ratings up. I then tried to comment on their Instagram page about my experience but they removed comments and then blocked me. What a terrible company and horrible way to respond to customer issues.
Please stay away from this company. You can find better quality products for better prices elsewhere!
13 de marzo de 2023
Opinión espontánea
Beautiful dresses
I have bought so many things from this company and the quality is always spot on. A lovely company to deal with and always happy to help. Instagram messages answered quickly. I've done a couple of returns due to size. But it was easy to do and was refunded quickly. Will always recommend
20 de abril de 2023
Opinión espontánea
Clothes are extremely poor quality with…
Clothes are extremely poor quality with loose threads and poor overall service. The jumpsuit arrived with no small bag or any protective packaging. I have never received an item in this manner before. A coupon was in the parcel that had been previously crumpled up by somone. My order arrived in poor condition and felt like it was someone else's returned parcel. Gross and unhappy with purchase.
22 de marzo de 2023
Opinión espontánea
Having to communicate with this company…
Having to communicate with this company is very poor, they refuse to do what you have asked refer you to terms and conditions which are unclear and then renage on all promises made - avoid, avoid, avoid!
12 de junio de 2021
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.