Great customer service, Emma is amazing and took the time to explain and give me alternative for the issues I had. I still cannot walk in the shoes since they are too rigid, but that’s another story �... Ver más
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Consulta las opiniones de los clientes
Horrible experience. Numerous delays. Sent the wrong color shoes. Sent navy blue shoes instead of the Watrigant Blue that I ordered. Took several messages to get customer service to respon... Ver más
Coloniale,Capri,Lapo antilope,Butterfly x2,Jane2, Paul De Lanouvelle x Caulaincourt, que de beaux et confortables souliers acquis auprès de cette belle Maison de création et de passionnés ! Compéten... Ver más
La empresa ha respondido
Depuis ma rencontre avec la maison Caulaincourt Chaussures, datant de l’ouverture de sa 1ère boutique à Haussmann, je n’ai jamais cessé de lui être fidèle. Des lignes classiques de souliers aux... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Chaussures de luxe entierement fabriquées en France. Prêt-à-chausser, chaussures patinées et chaussures personnalisées en demi-mesure. L'exigence portée par la marque Caulaincourt à la qualité de ses chaussures trouve sa réponse dans l'artisanat França...
Información de contacto
59 avenue Kléber, 75116, Paris, Francia
- contact@caulaincourt.paris
- caulaincourt.paris
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 20% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Super veste croisée
Super veste croisée! Tissu ultra souple et taille parfaite!
Légere déception sur la housse qui aurait pu être Brandée.

Respuesta de Caulaincourt
Great quality product
Great quality product, they went out of their way to accommodate.

Respuesta de Caulaincourt
Caulaincourt online buying experience
Caulaincourt shoes and accessories I ordered online are of excellent construction and use quality materials. I rate the customer experience very high. They (Arthur) were very responsive to my many inquiries. Finally, turnaround time from ordering to delivery in California was quick (<1week). Looking forward to be a repeat customer.

Respuesta de Caulaincourt
Perfect and quick delivery.
Perfect and quick delivery.
Great quality product, nice and very comfortable.

Respuesta de Caulaincourt
Belle qualité et large choix. Bel accueil, dommage pour le SAV
Superbes chaussures avec un excellent accueil et un large choix de modèles et couleurs.
Largement déçu du sav. Décollage de la semelle après seulement 3 sorties et peu intensive. Réponse: il aurait fallu poser un fer, on peut vous le faire pour 26€.
L offre avait été faite le jour de la vente mais sans précisé que c était vivement recommandé.
Vraiment déçu de ne voir aucun geste commercial. Dommage!

Respuesta de Caulaincourt
Un service Web excellent
Un service Web excellent, mais surtout des chaussures de très bonne qualité et un travail de patine exceptionnel conforme à la demande sur photo. Juste un mot,
Merci
Excellent
L’attente fût longue… mais quel plaisir à la réception de mes souliers!
Je trouve le rapport qualité prix excellent. Mes interlocuteurs ont été patients et a l’écoute, pour faire au mieux et à distance!
Je recommande
Payment system was problematic when…
Payment system was problematic when purchasing from the US. Communication for online orders was difficult and had to call the store.
10/10 recommended
I'm writing this review after buying my second pair from this exquisite maison. ##lenghty read##
Materials: leather quality is top notch! I've ordered a wholecut as my first pair. You can assume they only use the best portion of the hide for this shoe, but I was surprised with the leather quality and consistency with the second pair aswell, a full brouge oxford. Lining is full leather and heels are leather stacked: you're getting great value for what you pay for.
Construction: both my shoes are blake under channel, single soled slim and light on the foot. La Font, Caulaincourt founder, believes in using different construcions for different purposes. I wont be surprised in them excelling in goodyear or bolognese, for example. Stich density is really high.
Lasts: contemporary, snug yet comfortable and in a large number. You will surely find the right last for you!
Looks: patina a la carte in a wide range of colours makes these shoes stylish, giving the owner a chance to express themselves and dare a little bit.
Customer service: the website is user friendly and easy to use. Arthur is always willing to go that extra mile to make sure clients' needs are addressed and problems solved.
To sum it up, I'd recommend Caulaincourt to anybody willing to bring their shoe game to the next level without breaking the bank! Cheers from Italy
Un service au sommet !
Un service au sommet !
Je tiens à remercier la maison Caulaincourt pour leurs précieux conseils et leur professionnalisme. Une commande délicate en terme de délais mais une équipe au top qui a su faire le nécessaire.
Ravi de découvrir le modèle Salvador.
Hâte de passer ma prochaine commande,
Je recommande sans hésitation !
The rating went down since the last…
The rating went down since the last sending the pair of shoes received were not the ones for me but from somebody else.After sending back took another two weeks to receive my correct pair that was sent to another customer.
Excellent Mail-order service
Considering the issues prevailing what with a Pandemic and Brexit , my order was received in remarkably quick time.
Great product, professional customer service team
A long wait well worth it.The " Maison" did exceptionally waived the shipping fees.Happy with my capri loafer form the "beaux jours" collection.Kudos to the owner Mr Alexis Lafont.
Excellent!!!
Quality and Workman ship is good!
Quality and Workman ship is good!
My shipment was missing the balm/polish ordered with it
Great shoes I bought the runner for me…
Great shoes I bought the runner for me and my friend and I just love them
The customer service was excellent
The customer service was excellent. Artur Porta DelSol answered all of my questions and handled a complication with my initial order with grace.
Excellent products
Excellent products, knowledgeable owner and great customer service. Highly recommended, especially the robust boots and patinated shoes.
My third order from Caulaincourt and the experience was perfect...again.
This is my third order from Caulaincourt, and, once again, everything was perfect. Online ordering was simple, with an easy-to-use size guide, the order was promptly shipped, and it arrived in perfect condition. Their shoes are the best, and strangers compliment me on how good my shoes look! I can hardly wait to visit their shop in Paris later this year! Merci d'avoir créé de si belles chaussures. J'apprécie le savoir-faire expert requis pour fabriquer ce produit!
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