CEF - SOU Opiniones 

37
TrustScore: 4.5 sobre 5

4,7

unit 1, 108 Commercial Road, SO40 3AE Southampton, Totton, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Click & Collect order from CEF Southampton (8 x 2G11 LED 20W). When I got home 1 of them had been replaced with a used 55W Fluorescent Lamp inside. I had travelled from Bournemouth, as there wasn’t an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great Wholesaler. Having dealt with all of the wholesalers over the last 20 years, we deal solely with the Southampton branch, where nothing is too much trouble and all at great, competitive prices.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I regally use the Southampton Branch of CEF, they always offer outstanding service. Our Account Manager, Scott, always gives us great prices and goes over and beyond to support. On Serval occasions th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Mayorista de artículos eléctricos
  2. Compañía de cable
  3. Mayorista de electrodomésticos
  4. Mayorista de artículos de iluminación
  5. Proveedor de tornillos
  6. Proveedor de equipos de generación de energía solar

Sobre CEF - SOU

Escrito por la empresa

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Escrito por la empresa

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Información de contacto

  • unit 1, 108 Commercial Road, SO40 3AE, Southampton, Totton, Reino Unido

  • 023 8023 1222

4,7

Excelente

TrustScore: 4.5 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(37)

3281 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Kitchen parts needed quickly

The order was for parts to complete a kitchen fit out.
It was easy to order on line and the items were delivered within a day or so, which was quicker than they had said.
Very efficient ! Thanks

10 de abril de 2024
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review and feedback Mark.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient. Good product and price

28 de marzo de 2024
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

Went into the branch showed what part…

Went into the branch showed what part was required, helped me order part online, next day it turned up , wrong part, so went back to branch explained, not very helpful, would not use again

15 de enero de 2024
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you for your review and feedback Justin.

We apologise that on this occasion we have not provided you with an acceptable level of service.

A member of our CEF team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Best Wholesaler I've Ever Used

My company and I have been using CEF Southampton for a couple of years now.

By far the best wholesaler I wouldn't use anyone else.

Since around May I've noticed a huge improvement in all areas such as better items in stock and a high amount of stock which suits the needs of my company.

The staff are always helpful and most of all happy and you can have a good laugh with all of them.

It's a pleasure to walk through the doors of Cef Southampton.

They always look after me on price once again this has improved since around May time which is an important part of how I choose my wholesaler.

They always have what I need in stock which is essential for any reactive maintenance which we do regularly.

They are always on time when I have a delivery and are more than happy to deliver it at a moments notice.

I can't see me ever using another wholesaler as long as I'm working.

1 de diciembre de 2023
Opinión espontánea
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review and feedback Ben.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great First time experience using CEF

First time I've used CEF.
Placed order on-line as Guest to pick up in-store.
Went to store a few days later and the staff were friendly and helpful. Very quick to pick up my order.
Thanks

28 de octubre de 2023
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great Supplier

We have recently partnered with CEF and have found them to be a reliable, competitive supplier.

24 de agosto de 2023
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review Margaret.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Great service

11 de julio de 2023
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review Anthony.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 1 estrellas sobre 5

Click & Collect order from CEF…

Click & Collect order from CEF Southampton (8 x 2G11 LED 20W). When I got home 1 of them had been replaced with a used 55W Fluorescent Lamp inside. I had travelled from Bournemouth, as there wasn’t any there, so I emailed customer services to sort it out and have heard nothing since. c£15 on a used lamp which wont work in a LED fitting and no response isn’t great. Tbh I shouldn’t have to check when collecting that the goods in the boxes haven’t been replaced with something else.

9 de diciembre de 2022
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you for your review and feedback Dan.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 4 estrellas sobre 5

Easy to order online,got the order next…

Easy to order online,got the order next day.
4stars because I went to your shop to buy,wanted to pay cash but only took card payment. I think you should have a choice

22 de noviembre de 2022
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review and feedback Irene.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

online saves me time

I was wary about using the online service for ordering materials, but it has been a god send for me. It takes me about 30 to 45 mins each week to place orders and the delivery next day saves me hassle.
Being able to access previous orders and the fact you can click on previous items is great.
All staff I deal with online or within any branch are friendly and very helpful.

29 de junio de 2022
Opinión espontánea
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review and feedback Pete.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Quick and efficient

21 de marzo de 2022
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review Tim.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Very good

Very helpful and good on price.

20 de marzo de 2022
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

Thanks Sam CEF Southampton

This review is regarding SAM at CEF Southampton (Totton) - we are a regular CEF customer and now use them as our primary supplier, mainly for the Customer service and honest pricing that we receive. Sam is super, he always has a cherry greeting even when the branch is under pressure, he understands exactly what I am after even when I say things like "one of my sparkys has asked me to get "a 227mm hole thingy", his knowledge of all the products is huge, if it's not in stock he will find it, arrange to get if from CEF online or seek an alternative and even carries stuff out to my car. A future Manager for sure. ***** Thanks Sam and also Scott, Adam, Gavin and Paul CEF Southampton

29 de octubre de 2021
Opinión espontánea
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review and feedback Lynne.

I will ensure this is passed over to the team.

Best Regards
Adele Feller (Customer Services Manager)

Valorada con 5 estrellas sobre 5

There was a missing part

There was a missing part. CEF range the suppler and the part arrived the next day.

25 de septiembre de 2021
Logotipo de CEF - SOU

Respuesta de CEF - SOU

Thank you very much for your review Nigel.

Best Regards
Adele Feller (Customer Services Manager)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más