I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver más
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I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before... Ver más
La empresa ha respondido
Alan Geraty has serviced our machine for years. Your company keeps up to date with annual services in an efficient and personable way. We find Alan competent and helpful. He wants us to optimise our f... Ver más
La empresa ha respondido
I was given a day, but no time... Ended up waiting until very late in the day before someone turned up. The guy that came was very efficient, in and out in less than 30 minutes. System works pe... Ver más
Arrangements were easy to make, everything went smoothly. Engineer turned up on time, got our water softener serviced, was very pleasant etc. Only minor thing would be €140 for such a short, routine... Ver más
La empresa ha respondido
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
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Great service and really lovely engineer replacing the filters.
Great customer service personnel who were lovely on the phone.

Respuesta de Culligan Consumer Products Ireland Ltd
Great to deal with. Paid on line. Got confirmation call and another to organise a date if suited and a confirmation time call day before. Fantastic service

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Communication with your company is a disaster.
Your service personnel are nice people.
I pity them.

Respuesta de Culligan Consumer Products Ireland Ltd
I had good interaction with the service planning team ahead of the visit. Michael, the service technician was very thorough, swift and made sure the units were working correctly, with no leaks, before he left. 5 star service all round !

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Friendly staff, fast and great service, and price was also great.

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
Really happy with the water treatment installation and the service provided by Rachel. She was incredibly friendly, professional, and took the time to explain everything clearly. I really appreciated that she presented us with different installation options and helped us understand which solution would work best for our needs.

Respuesta de Culligan Consumer Products Ireland Ltd
Product is good but after sales service is very very poor. My Waterpurifier was not working and they told me that I have to replace some of its parts and these are not available. Attempted to call so many times and offered call back number of times. Nothing happened. Still not working. Vary poor after sales.

Respuesta de Culligan Consumer Products Ireland Ltd
Communication was great and service was
excellent . A pleasure to do business with.

Respuesta de Culligan Consumer Products Ireland Ltd
My service was due in may but ye cancelled on two occasions.Service not completed until end of September.I think since Culligan took over service not as good as before..I now find water leaking from drinking water tap after the service.

Respuesta de Culligan Consumer Products Ireland Ltd
The technician was very helpful. It's the cost. The visit cost me €270, and i did'nt get any filters changed in the RO unit.

Respuesta de Culligan Consumer Products Ireland Ltd
Far to many reminder phone calls 3 in one day and left waiting 18 mins before i hung up

Respuesta de Culligan Consumer Products Ireland Ltd

Respuesta de Culligan Consumer Products Ireland Ltd
The work carried out was fine but the constant bombardment of calls and emails for the last few weeks trying to get me to arrange service was infuriating.
Also having paid in advance for the service you seem to have lost details of the payment and I'm still being asked for it.

Respuesta de Culligan Consumer Products Ireland Ltd
I already sent an email asking for a call back regarding my service yesterday I have severe issue I want to talk to service manager about.. your so called service visit that I pay for took your engineer a grand total of 13 minutes from door arrival to departure ... I am awaiting your response!

Respuesta de Culligan Consumer Products Ireland Ltd
Klaidas was very friendly and professional. Explained everything very well and did a great job. Thank you

Respuesta de Culligan Consumer Products Ireland Ltd
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