Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

7 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,3

Todas las opiniones

(7)

7 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I would not recommend buying from this…

I would not recommend buying from this company. Their return policy is extremely poor, and the quality of the item I received was very disappointing—it was paper-thin and not as expected.

Unfortunately, I have lost money as a result of this purchase. Although the company accepts returns, customers are required to pay for return shipping. Because the return address is in China and the parcel must be sent with tracked shipping, the cost of returning the item is very high. Even after paying these significant shipping costs, there is no guarantee that you will receive a full refund.

Based on my experience, I would not purchase from this company again.

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs.

I ordered two of the same dresses just different sizes for a wedding. Not sure why they advertise being in London, it was delivered from China about two weeks after purchase.

The package was basically screwed up, the dress were made out of cheap fabric, creased like anything, zip nearly broke whilst trying to zip up.

Can i return? It's been painful and still haven't been able too, they forget to mention that your have to pay £40 odd pounds to send back all the way to China. When trying to create a collection from DPD, Parcel Force their address wasn’t showing, then I needed a number which they on multiple occasions deny.

It’s just a joke lol, do not waste your money or time. You guys should be ashamed of yourselves.

21 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

So poor

So poor! The dress was shipped so late that it didn't arrive in time for my daughters prom and when it did, it was awful. They will not offer me a full refund even though the dress took over a month to arrive. Don't be fooled or tempted!!

3 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam business, STAY AWAY!

I wouldn’t even give this business 1 star!
This business says ‘Cevira London’, if not on the website then when you contact them. It is a fake Chinese business.
The dress i ordered was almost £40 and thats with 50% reduction! The dress looked gorgeous on the model. Clearly all was fake and lies.
The dress arrived late, with the tracking not working as well. As a university student, looking for a dress for a family wedding is difficult due to the expense of dressed now. £40 was a lot to spend on a dress but compared to everything else it looked good, until it arrived.
The dress feels like paper. It is a terrible material, unwearable, doesn’t fit the size it says and doesn’t look how it was portrayed on the photos. The dress looked completely different and fitted differently to how it was shown. And with the horrible material used i was not going to wear this.
So i tried to return this dress. They first offered me 3 options.
Option 1 was to send the dress back to them and get a full refund, however the return address was in China and i had to pay for the return which cost a fortune, almost as much as the dress.
Option 2 was to keep the item with a 15% refund, which 15% was nothing compared to the price of the dress.
Option 3 was for them to send me a replacement item for free however i had to pay shipping. Once again an extra cost for another bad quality dress.
So i pushed and said this isn’t good enough.
Eventually, they offered a 20% refund and to keep the dress, i pushed again.
Then 25% refund and to keep the dress. Their last offer was a 30% refund and to keep the dress and after all the emails back and forth, they said this was their last offer. Still not good enough. 30% of a £40 dress is £12. Nothing compared to what the dress cost originally especially considering how bad quality the dress was.
I had to eventually accept this 30% refund, after a week of back and forth with the customer service team via email. I needed the money as a student and had no other choice as returning the dress was too expensive.
I haven’t yet received the refund as they have not replied to the email i sent yesterday afternoon.
A terrible experience with a terrible company. I will never use this website again and i wouldn’t recommend anyone uses this company in future.
I have looked at the reviews on their website, clearly they’re all fake. They say how amazing the dresses are, how good quality they are, but clearly they have made these reviews up. The advertisement is completely fake. The whole company is a scam.
Please stay away from this website!

29 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scammers

Absolute scammers. What they send bears little resemblance to what they advertise. This is a company based in China, so while you can return it is at your cost, which is prohibitive on a £40 item.
Postage 12 days rather than 2-3.
Material of item - lies - like cheap pyjama polyester rather than duchess satin
No volume from ‘layers of tulle’
No structure from boning
Poorly cut
No pockets
Shame I can’t add pics
I could go on. They know that ultimately people won’t bother to send back as it’s too costly, so will offer discount, but this company needs to be shut down as they are complete scammers.
Buyer beware.

11 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

🚨 SCAM WEBSITE🚨

🚨 SCAM WEBSITE
✋️Do not buy from them
❌️ Stolen images
❌️ No design belongs to them
❌️About page is full of fluff and lies

28 de mayo de 2026
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más