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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Made order for Yamaha keyboard PSR-EW410 & accessories in March which was out of stock. Spoke with Dominic, very helpful and informed that May would be expected delivery date. Credit card details exch... Ver más

Valorada con 5 estrellas sobre 5

I placed an order on Saturday afternoon after some helpful advice via email. Order was dispatched Monday and arrived safe and sound Tuesday. Music was inside strong card envelop which was also inside... Ver más

Valorada con 5 estrellas sobre 5

I bought aTom & Will Classic full size case for my Yamaha YEV 104 violin. The case fits perfectly, it is well designed internally and is very light and comfortable. I would trust Chamberlain music for... Ver más

Valorada con 5 estrellas sobre 5

Nothing but good things to say about the service I received from Dom at Chamberlain music. I needed a small but robust upright piano that I could see over for leading group workshops and music sessi... Ver más

Información sobre la empresa

  1. Tienda de instrumentos musicales
  2. Tienda de música

Escrito por la empresa

Musical instruments & accessories: Woodwind / Brass / Guitars / Orchestral strings / Drums & percussion / Keyboards pianos & synthesisers / Music furniture / Software and more. Sheet music including Associated Board ABRSM syllabus, Hinshaw & Collegium.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

843 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I purchased a silver JP trumpet from…

I purchased a silver JP trumpet from Chamberlain Music, as it was listed as available. After not receiving a dispatch notification for a couple of days, I contacted them and spoke with Jon, who was incredibly polite, supportive, and informative. It was revealed that there had been a mix-up, and the box labeled silver actually contained a lacquered trumpet.They earnestly apologized and promised to order the correct trumpet for me. Though initially a bit let down, I realized their price was unbeatable online, so waiting for the correct item seemed worthwhile — and I’m thrilled that I did!After five days, the correct trumpet was delivered, and I’m extremely satisfied with the experience. Errors can occur, but their outstanding customer service and friendly demeanor truly stood out. I'm certain I'll choose Chamberlain Music again in the future.

29 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I ordered a silver JP trumpet from Chamberlain Music, which was showing as in stock. After a couple of days without a dispatch notice, I gave them a call and spoke to Jon, who was friendly, helpful, and informative. It turned out that the box labelled “silver” actually contained a lacquered trumpet by mistake.

They apologised sincerely and let me know they would order the correct one in for me. While I was a little disappointed at first, they had the best price online for this trumpet, so I felt it was worth the wait — and I’m glad I did!

The correct trumpet arrived after five days and I’m really happy with the service overall. Mistakes can happen, but their excellent customer care and personable approach made all the difference. I’ll definitely use Chamberlain Music again.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was thoroughly impressed with the…

I was thoroughly impressed with the extensive selection of musical instruments available at this store.

I would trust Chamberlain music for the product standard, based upon this transaction and the products they sell, All great 😁

21 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service

Very good service, Staff was very helpful and got the Trumpet just in time.
I’m a return customer. I wouldn’t be if if was not satisfied with the price and the excellent service.

25 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top marks. First class. Superb!

Couldn't be more positive about our recent experience of buying a kids soprano ukulele. Got a smart Octopus uke, sounds great, my daughter loves it, and helped us re the fact she plays left handed but didn't want a brown one.

Will be going to them first for any spares or accessories or who know what!

3 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable

Reliable, friendly, helpful, no problems with returns. Large catalogue of sheet music.
Quickly posted out and lovely case and material. Perfect music case!

15 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The case fits perfectly

The case fits perfectly, it is well designed internally and is very light and comfortable.
I would trust Chamberlain music for the product standard, based upon this transaction and the products they sell, All great 😁

11 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Chamberlain !!!! 👍

Bought a CD 60 fender which should have been delivered by FedEx on Fri. Then again on Mon. Turns out FedEx had put down wrong address. Called John the sales manager at Chamberlain music. and it was sorted within half an hour. Great service👍👍 They were also the best price for guitar. Magic !!!

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service was very quick and…

The service was very quick and efficient, the price comparable to other online offers, and communications from the store excellent. Incredibly great value from Chamberlain’s who went far beyond the extra mile to meet this customer’s expectations.

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Company Incredibly great value from…

Incredibly great value from Chamberlain’s who went far beyond the extra mile to meet this customer’s expectations. Quick delivery of well packaged item. Great and personable communication. A totally satisfactory experience all round.

14 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredibly impressed

Incredibly impressed with our experience. We were able to get a Yamaha ex-display digital piano at a very competitive price. As advised, it is in pristine condition -- we're delighted. The communications were excellent -- friendly, fast and informative. Everything we ordered arrived within a couple of days and was very carefully packaged. This is definitely my go-to shop for future purchases in this area. Somewhere you can trust. Highly, highly recommended.

4 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

I was thoroughly impressed with the…

I was thoroughly impressed with the extensive selection of musical instruments available at this store. From guitars and keyboards to drums and brass instruments, they had it all. The quality of the instruments I purchased was outstanding, ensuring a delightful musical experience.

29 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The pianos available at this store are…

The pianos available at this store are truly magnificent. The sound quality, touch responsiveness, and overall craftsmanship of the pianos are outstanding, making it a haven for any pianist seeking an instrument of exceptional quality.

16 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality products, superb service

I bought aTom & Will Classic full size case for my Yamaha YEV 104 violin. The case fits perfectly, it is well designed internally and is very light and comfortable. I would trust Chamberlain music for the product standard, based upon this transaction and the products they sell. The order was easy online, the order arrived swiftly and was in pristine condition. Grateful thanks!

9 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful, pleasant and quick

Called them on Tuesday late afternoon as I suddenly realised I didn’t have a music folder for a concert in the coming week. V helpful on the phone and delivered first thing Thursday morning. Price v reasonable and quality good. Will use them in future for other purchases for my viola

29 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery driver

Delivery driver, would not unload pallets , I had to handball off £1500 off music gear. I'm now left with two pallets and all the packaging. Not impressed. Rang and complained and basically they are not interested. Won't deal with this lot again

22 de junio de 2021
Opinión espontánea
Logotipo de Chamberlain Music

Respuesta de Chamberlain Music

Dear Mr Greenhalgh,

Thank you for the feedback and whilst I will look into this in more detail I can see from the number and value of products ordered that pallet delivery was the safest option available. I confess that drivers are not contracted to unpack pallets and bring the items into a school, in fact due to COVID-19 they are most likely advised not to enter any building they are delivering to at all.

I do however certainly appreciate your point and will look into what options we have to improve the delivery service. In fact we do try already to accomodate specific delivery requests but of course can only do this if notified in advance.

I am terribly sorry, to cause upset in this way was most certainly not our intention.

With sincere regards

Jon
Chamberlain Music



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