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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been a member of Chapter 25 for 17 months now, and it's the best decision I've ever made! I wanted to meet new people and make new friends, but never expected to be a part of something that fee... Ver más

Valorada con 5 estrellas sobre 5

I was a little anxious about joining Chapter 25 but since joining I've been blown away by the friendliness and kindness within the club. Everyone has time, no cliques (which was my fear), just a warm... Ver más

Valorada con 5 estrellas sobre 5

Having been a member of Chapter 25 since the start of my location’s club I can honestly say it’s one of the best things I’ve done for myself in a very long time. The hosts have been/are marvellous a... Ver más

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Valorada con 3 estrellas sobre 5

It's a great idea, but I don't think it's worth the money. The facilitator has too many people to get around - a variety of questions left on sheets of paper and some conversation starters. The onli... Ver más

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4,4

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I have been a member of Chapter 25 for…

I have been a member of Chapter 25 for 17 months now, and it's the best decision I've ever made! I wanted to meet new people and make new friends, but never expected to be a part of something that feels like family. Not only do you make friends, you get to read books and genres you'd never usually explore, will probably be invited to social events outside of meetings, and get the Bonus Chapter (a schedule of online events including author Q&As) included. Anyone on the fence, please just join us, everyone is so welcoming and we have the best time. Ever thankful to Sian and the team, the hosts and member champions for making this happen

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everyone is welcome

I was a little anxious about joining Chapter 25 but since joining I've been blown away by the friendliness and kindness within the club. Everyone has time, no cliques (which was my fear), just a warm and welcoming group of people. I've found my people ❤️

4 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unprofessional host and bad atmosphere

Went to both of the Blackpool book clubs, the one which takes place at the end of the month is ok but the book choices weren’t to my preference a lot of thrillers and fiction but the people were nice, the event which takes place the second week of the month is horrible the people are rude and bitchy do not like new members joining they make you feel excluded from the group and the host doesn’t even bother just sits chatting with her Friends very unprofessional a lot of the members don’t bother reading the book of the month and spend more time talking about themselves overall both events have problems I tried both over a course of 8 months to see if I could make friends with people and share my interests in certain books I like but no it was a disaster don’t bother attending the Blackpool events look elsewhere.

13 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bit misleading lovely idea.

It's a great idea, but I don't think it's worth the money. The facilitator has too many people to get around - a variety of questions left on sheets of paper and some conversation starters.
The online events often cost more - and you do not get a copy of the month's book as you are led to believe. Subscription within a subscription.

12 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Charlotte,

Thank you for taking the time to share your feedback, we really appreciate it.
We’re so glad you like the idea, but we’re sorry the experience didn’t feel like good value. We understand how important it is that sessions feel engaging for everyone, and we’re continually reviewing group sizes and structure to improve this.
We’re also sorry if anything around the Bonus Chapter online events or what’s included felt unclear, we’ll take this on board and work on communicating it more clearly. To confirm, the online events are all included in your membership so you don't pay any extra for those.
Thanks again for your honesty, it really helps us improve. Have a lovely day!

The Chapter25 Team

Valorada con 3 estrellas sobre 5

I'm a bit disappointed we've got the…

I'm a bit disappointed we've got the same author within 4 months. I didn't like their writing so I feel a tad cheated that I've got her again. I'm finding it not particularly varied in books choices so I'm looking at alternatives locally.

1 de marzo de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Nicole,

Our book selections are voted on at a club level, so the choices reflect the preferences of the club as a whole. That said, we completely understand how having the same author come up again so soon can feel frustrating, especially if their style isn’t for you.
We’re always reviewing how we run our votes to make sure there’s a good variety and that as many members as possible feel excited about the selections, so your feedback is really valuable here, and internally we are always happy to review club choices to ensure the variety is met for all members where possible.

Many thanks,
The Chapter25 Team

Valorada con 5 estrellas sobre 5

Chapter 25 - winning at book clubs.

Having been a member of Chapter 25 since the start of my location’s club I can honestly say it’s one of the best things I’ve done for myself in a very long time. The hosts have been/are marvellous and to be with like minded people to talk about books is wonderful. I have made some genuinely great friendships that I treasure and have read such a variety of books - some I’ve liked, some I’ve loved and some I chose not to finish! Having the opportunity to test such wide genres and styles is really valuable. What a fantastic opportunity for anyone who is interested in books.
The behind the scenes staff have always been super helpful and accommodating, a real bonus to a busy thriving business.

24 de marzo de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Toni-Ann,

We’re so happy to hear how much you’ve enjoyed being part of your club, and that it’s brought both great reads and meaningful friendships into your life. That’s exactly what we hope to create, so it’s wonderful to know it’s had that impact.
We’ll be sure to pass your kind words on to your host and the wider team as well, they’ll be absolutely delighted.
Thank you for being such a valued part of the community!

The Chapter25 Team

Valorada con 5 estrellas sobre 5

I was a bit nervous about joining a…

I was a bit nervous about joining a paid book club as I thought the books and discussions would be a bit highbrow. I was hoping to meet new people as I was a bit isolated and lonely after moving up north. However, I couldn’t have been more wrong. The books are an eclectic mix and have challenged me to read new genres and amused me on occasion too. The meet ups themselves are amazing too, amazing because I have met people with a real shared interest and passion for reading. The WhatsApp group also is inspiring as I felt like giving up on one book but was encouraged by those who had finished it to keep going and it turned out to be one of the best books I have read this year. If you are hesitating about joining DON’T!!!!

24 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete waste of £40

Complete waste of £40.

It took two months to actually get into the site at this point leaving less than a week to buy and read the book. I’m now seemingly locked out again support is as useful as a chocolate teapot. The subscription has come out for a fourth time meaning I’ve now spent £40 for nothing.

23 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I really enjoy the book club and the…

I really enjoy the book club and the opportunity to come together with people and make new friends and be a part of this community. The company are reviewing how we select books as most of the books we have read as a group we haven't necessarily enjoyed.
I would say that there is not much transparency around what the subscription fee goes on. The questions created by the central team are very basic, and I sometimes don't know if they've read the book. The venue is free and I don't know if the host gets paid a good salary or not for her time and efforts.

18 de marzo de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Natasha,

Thank you for this thoughtful review, we're so glad the community and friendships have been a highlight for you. That's exactly what we set out to create for our Members.

We really value your honesty. Book selection is already under review, and we'd love members to have more of a say going forward. We also hear you on subscription transparency and the quality of discussion questions, both are on our radar and we're committed to improving. For your own awareness, you can see all the Member Benefits here:

https://www.chapter25bookclub.com/memberbenefits

Please don't hesitate to reach out to our Support team for any further information or clarity.

Many thanks,
Chapter25 Team

Valorada con 5 estrellas sobre 5

The best thing I did last year was to…

The best thing I did last year was to join Chapter 25! It’s one of the highlights of my month and I absolutely love it.

17 de marzo de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi To,

Thank you so much for taking the time to leave such a lovely review! We are so pleased you are loving Chapter25, it's the highlight of our months too!

The Chapter25 Team

Valorada con 5 estrellas sobre 5

Warm and Welcoming Atmosphere

From the moment I signed up on the website to being welcomed at my first book club meet up, the whole experience felt incredibly friendly and inviting.
Shortly after signing up, I received welcome emails with all the information I needed to attend my first meet up, it was all so easy and straightforward.
When it came to the first meet-up, I was a little anxious, but as soon as I arrived and was welcomed by the host and I quickly felt relaxed.
The whole atmosphere at Chapter 25 is warm and welcoming. It’s simply a shared love of books among a variety of people, all connected by a genuine passion for reading.

I’m so glad I joined and would absolutely encourage others to do the same - you won’t regret it.

11 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Holly,

Thank you so much for this wonderful review! We know that first meet-up can feel a little nerve-wracking, so we're thrilled that you felt welcomed and at ease from the moment you arrived.

That warm, inclusive atmosphere is everything we strive for, and it's lovely to hear it shines through from sign-up all the way to the meeting itself.

Thank you for encouraging others to do the same. We can't wait to share many more great reads with you!

The Chapter25 Team

Valorada con 5 estrellas sobre 5

I wish I could rate this higher

I wish I could rate this higher! This book club has been so amazing, the host is amazing the variety is wonderful and helps me get out of my comfort zone and the community is absolutely fantastic. Even the support team are wonderful! Thank you so much for this amazing community that I have the joy of being in

25 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Vikki,

We're so glad the book club has been such a positive experience, and that the variety of reads has helped you step outside your comfort zone.

It means the world to hear such kind words about your host, our community, and the support team, we'll be sure to pass your lovely feedback along to them.

Thank you for being such a valued part of Chapter 25!

The Chapter25 Team

Valorada con 5 estrellas sobre 5

It was my 1st ever chapter 25 event…

It was my 1st ever chapter 25 event having just joined the paisley group. The hosts & ladies there were all so welcoming. It's a brilliant idea decorating the books although I did get in a mess with the glue, that's me though. There was a raffle as well for gifts. I've recommended these events to friends as well. So happy I came along thank you so much for having me.

12 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Nicholla,

What a fabulous welcome to Chapter 25 and what a lovely first event to start with! We're so glad the Paisley group made you feel so welcome right from the start.

The book decorating at Galentines was such a fun one and you're definitely not the only one to have had a moment with the glue!

Thank you so much for recommending us to your friends, that means the world to us.

The Chapter25 Team

Valorada con 5 estrellas sobre 5

Chapter 25 Galantines Event

I’ve only been a member of Chapter 25 for a few months, but I absolutely love it. Wish I’d joined earlier. It is such a friendly, kind and encouraging group and lovely to spend time with like minded people.
I attended a “Galantines” Event too which was such a lovely evening. Great value for money, lovely activity (decorating a book), lovely friendly people and an evening well spent.

10 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Thank you so much for your beautiful review!
We’re so glad you’ve felt welcomed and encouraged in the community, and that our Galentines event was such a fabulous evening for you. Decorating books with a room full of like-minded readers is exactly the kind of magic we hope to create.

The Chapter25 Team

Valorada con 5 estrellas sobre 5

Great for book lovers

I was lucky enough to be accepted for chapter 25 in December when I saw an opening for Glasgow group. I find the WhatsApp group very active and helpful and also the events plus the monthly book review gatherings are organised and fun. Have met nice people in these meetings who love reading and sharing their ideas.

9 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

hank you so much for your lovely review and welcome to Chapter 25!
We’re so glad you secured a spot in our Glasgow club and that you’re enjoying both the WhatsApp group and our monthly meet-ups. Hearing that you’ve met like-minded readers and are having fun at the gatherings is so lovely!
We’re so happy to have you as part of the community.

The Chapter25 Team

Valorada con 5 estrellas sobre 5

Fantastic Galentines last night

Fantastic Galentines last night, another wonderful wholesome event full of laughter!

12 de febrero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Hi Laura,

Thank you so much for your lovely message! We are so pleased you enjoyed our Galentines event. We did too!

Have a lovely day,
The Chapter25 Team

Valorada con 1 estrellas sobre 5

Misleading email about transferring…

Misleading email about transferring stamps over to the new digital system.

I got it on 26th January at 11:00, and it says I had 7 days to complete the forms but now it says it's too late. It's misleading and now because you lied in the email, I can't transfer my stamps over. 

30 de enero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Thank you for taking the time to share your feedback. We’re sorry for the frustration this situation has caused.
To clarify, the original email was sent on 23rd January and was resent on 26th January to members who hadn’t yet opened it. We appreciate that this may have caused some confusion around the timeframe, and we apologise for any misunderstanding this created.
Our support team is happy to help further and can backdate stamps where appropriate. We’d encourage you to get in touch with us directly via our support email so we can review this and assist you further.
Thank you again for raising this — we’re keen to support you and ensure this is resolved fairly.

The Chapter25 Team

Valorada con 5 estrellas sobre 5

Just the book club I was look for!

I joined the bookclub in June 25, and I'm so glad I did! It is a great bookclub where I have met great book lovers like myself, and can talk all thing books!
I very much look forward to our monthly meet ups and have been able to expand my reading genre so much more.
In addition to monthly meet ups, the bonus chapter events online you can join are fabulous, and I have been able to talk to some great people around the country as well. Love the author Q&As! If you looking for a book club i would highly recommend joining Chapter 25 in an area near you!

24 de enero de 2026
Opinión espontánea
Logotipo de Chapter 25 Book Club

Respuesta de Chapter 25 Book Club

Thank you so much for this incredible review, we’re so happy you joined us back in June!
It’s wonderful to hear you’re enjoying the monthly meet-ups, exploring new genres, and connecting with fellow book lovers both locally and across the country. And we love that you’re enjoying the author Q&As too, they’re such a special part of what we do.

The Chapter25 Team

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