Banner for Charava South Africa

Charava South Africa Opiniones 296

TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The quick delivery But very disappointed that you are continuously out of stock of the hair, nail gummies

Valorada con 1 estrellas sobre 5

Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they... Ver más

Valorada con 5 estrellas sobre 5

Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficiency and fast delivery. Great product. I've used your magnesium complex.it made such a difference.. I've started NMN 1200..its still early days.. Will share.. Thanks

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. Compañía farmacéutica

Sobre Charava South Africa

Escrito por la empresa

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Escrito por la empresa

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Información de contacto

Promotion box for Charava South Africa

FOLLOW US

Stay updated with products, specials and helpful content on our range.

4,4

Excelente

TrustScore: 4.5 sobre 5

296 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 41% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Same day delivery

Placed an order in the morning and received the order the same afternoon. That's pretty good.

30 de julio de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Clive! We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you for your review, George! Knowing that you found our service both speedy and reliable keeps us working hard to maintain that standard. We look forward to serving you again!

Cheers,
Lai

Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic.
Fast delivery - good products - good customer service.

It is the best customer experience I have ever had, and so strange that it relates to something like vitamins, of all things.

I could keep writing about Charava - but 6 stars if I could rate that!

22 de junio de 2023
Valorada con 1 estrellas sobre 5

Card payment not working

Products are often out of stock and when you email them, they do not reply. Card facility for payment have not worked for the last 8 hours.

19 de junio de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Hi Mr SS Loubser,

It seems you are dissatisfied, and we apologise for this.

1. Your initial email sent on 15 June 2023 from Extrutek************ was flagged as "Spam" by our email server and sent to the "Spam" folder. We have asked our email hosting company to look into this so it doesn't happen to you again.

2. As we advised you when you contacted us about the payments problem you were experiencing - there were no issues from our side, nor from our payment processor (Payfast). We did check with them immediately.
We were receiving transactions as per usual and we had 2 staff at the office make purchases from the website and they did not have any issues.

This would mean that is was a specific issue with your bank / account on that day - and not an issue with our card payment facility.

If you have any further queries, please do not hesitate to contact us: sales@charava.co.za
We do try our best to respond as soon as possible to queries.

Have a good day.

Regards
Katherine

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery. Thank you.

12 de junio de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Monique! We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Pure Excellence

Willingness, knowledge, expertise, speedy delivery and reliability have made transacting with Charava nothing short of excellent!

8 de junio de 2023
Valorada con 5 estrellas sobre 5

Amazing Ordered the products online and got…

Ordered the products online and got delivery that same day…. Amazing
I thing that is missing is the option to create a reminder list on OUT OF STOCKS
Products

18 de mayo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank Gloria.
As a result of your (and another customer's) request - we have put a "Notify Me" button in for our out of stock products :)
Your feedback is appreciated

Valorada con 5 estrellas sobre 5

Best in their space !

The product quality is amazing! also the customer support out of this world.
i ordered the NMN+ 2 days before my departure form capetown to europe. first delivered would have been delayed, i wrote one mail to find a solution and got an answer literally within 1h , they immediately send another order from a store near
by me and managed to get me the new product in 20h.

17 de mayo de 2023
Opinión espontánea
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thanks Mario - very kind of you to share this

Valorada con 4 estrellas sobre 5

Great company

Great company - great products 🙏

I would like an option to be notified when stock that is currently available is back in stock

3 de mayo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Hi Greg,
Thanks for your feedback, it is appreciated.
As a result of your (and another customer's) input - we now have a "Notify Me" button in for our out of stock products!

Valorada con 5 estrellas sobre 5

Ease of ordering.

3 de mayo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you for letting us know, Frans! We’re glad the ordering process was convenient for you—that’s exactly the experience we want to create for all our customers!

Thanks,
Lai

Valorada con 5 estrellas sobre 5

Quick delivery

2 de mayo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Louise! We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

I love this product and the service is…

I love this product and the service is excellent!

2 de abril de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you for such wonderful feedback, Gideon! We’re so happy to hear that both our service and products met your expectations. Knowing our customers are pleased with the experience makes all the effort worthwhile!

Thanks,
Lai

Valorada con 5 estrellas sobre 5

Super quick delivery and great…

Super quick delivery and great supplement

30 de marzo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you so much, Marco! We’re happy you enjoyed our products and that your order arrived quickly. We aim for quality and efficiency, so it’s wonderful to know we delivered on both!

Thanks,
Lai

Valorada con 5 estrellas sobre 5

Satisfied

Easy online shopping with prompt delivery.

26 de marzo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

We really appreciate your feedback, Reon! Making the shopping process simple and delivering orders promptly is very important to us. Thanks for noticing and we look forward to serving you again!

Cheers,
Lai

Valorada con 5 estrellas sobre 5

Great service

Great service, excellent product presentation and super fast delivery = I am an Impressed client.

27 de febrero de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you for your great feedback, Bailey! It’s great to know you’re enjoying our product and our fast delivery service 😊We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Excellent service

Order was executed quick and correct product was delivered. Had shabby service from another supplier same day

1 de marzo de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you so much for your kind feedback, Anna! We’re really glad to hear you were happy with our service and the speedy delivery. Making sure you get your order quickly and smoothly is always our goal! We look forward to serving you again!

Cheers,
Lai

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - look forward to trying the product

28 de febrero de 2023
Logotipo de Charava South Africa

Respuesta de Charava South Africa

Thank you so much for your kind words! We're so pleased to hear you enjoyed our service. Your satisfaction is always our priority, and we’re glad to have met your expectations. We look forward to serving you again soon!

Cheers,
Lai

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más