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Charava South Africa Opiniones 296

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The quick delivery But very disappointed that you are continuously out of stock of the hair, nail gummies

Valorada con 1 estrellas sobre 5

Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they... Ver más

Valorada con 5 estrellas sobre 5

Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Efficiency and fast delivery. Great product. I've used your magnesium complex.it made such a difference.. I've started NMN 1200..its still early days.. Will share.. Thanks

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. Compañía farmacéutica

Sobre Charava South Africa

Escrito por la empresa

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Escrito por la empresa

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


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4,4

Excelente

TrustScore: 4.5 sobre 5

296 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 41% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, great service!
Thank you

28 de julio de 2024
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Respuesta de Charava South Africa

Thanks, Isa! We appreciate your review! We look forward to serving you again 😊

- Lai

Valorada con 4 estrellas sobre 5

Great Customer service and 100% Real Shilajit

The customer service was very responsive to my queries regarding the order. The product does what it's supposed to do - 100% real Shilajit, I've never felt more focused, clear minded and energetic even throughout my Intermittent fasting.

28 de julio de 2024
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Respuesta de Charava South Africa

Thanks for your awesome feedback, Gabriel! We're proud to be part of your wellness journey, and let me know how I can earn that 5th star from you! :)

We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Realistic Feedback

I'm placing my third order with Charava.co.za now. Product quality and service delivery is excellent. What a pleasure doing business with them. Also in retail and I recommend them.

30 de junio de 2024
Opinión espontánea
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Respuesta de Charava South Africa

Thank you for your continued support, Willem! We're grateful to be part of your wellness journey :) We look forward to serving you again 😊

- Lai

Valorada con 1 estrellas sobre 5

i ordered 8 items but 2 of them was…

i ordered 8 items but 2 of them was Wrong items. And your chat never answer, Your business is basically irresponsible. i didn't like you service.
i sent you message when are you going to reply me?

23 de julio de 2024
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Respuesta de Charava South Africa

Dear Amarjargal Chutnai,

Thank you for contacting us about this.

We did respond to your email earlier today (as soon as it came in) and within 15 min of receiving the email, the order with the 2 correct items was dispatched, so it should be with you shortly in the Northern Cape.

Your chat messages were blocked by the system as you used rude and offensive language - so the chat system treats these messages as spam and blocks them from our contact team.

Our apologies for the mixup on your order, we do process thousands of orders per month, so it can happen that the incorrect products get packed and sent by the team - when this happens, we make sure that we resolve it quickly - as we did here.

Should you have any other questions, please do feel free to contact us via email.

Regards,
Charava Customer Support

Valorada con 5 estrellas sobre 5

Delivery was prompt

Delivery was prompt. The online ordering was simple and easily completed

1 de julio de 2024
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Respuesta de Charava South Africa

Hi Sid, great to hear you had a good experience!
We try to make it as simple as possible for our customers!

Valorada con 3 estrellas sobre 5

You guys took too long to deliver.

You guys took too long to deliver.

7 de julio de 2024
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Respuesta de Charava South Africa

Hi Emmanuel,

Thanks for reaching out to us, I have looked into this case and have some feedback for you.

The order came in late on Friday, so the collection can only happen on the next business day (Monday).
It was handed to the Courier on Monday.

We have raised a query on this delivery with the service provider to ensure that it doesn't take 4 days again - as we agree - this is too long - we like our customers to receive their orders ASAP :)

We hope to see you back again next month!

Valorada con 5 estrellas sobre 5

Impeccable customer service

Your customer service is absolutely impeccable. You answer inquiries almost immediately and try to help in the best possible way to ensure the customer is happy.

3 de julio de 2024
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Respuesta de Charava South Africa

Wow :)
Thank you Charity, that is very kind of you to share this!

Valorada con 5 estrellas sobre 5

Excellent Service!!

27 de junio de 2024
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Respuesta de Charava South Africa

Thanks for 5-star rating, Chris! We do our best to ensure our clients are happy :) We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Was easy and quick

Was easy and quick, will definitely make use of their services and will recommend to anyone

4 de junio de 2024
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Respuesta de Charava South Africa

Thanks for your kind words, Gerald! We're happy to be part of your wellness journey! We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Good prooduct

Love the product. Work well for me

28 de mayo de 2024
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Respuesta de Charava South Africa

Glad to hear it's working well!, Magda Thanks for the kind words. We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Product delivered same day

Product delivered same day. This was unexpected

14 de mayo de 2024
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Respuesta de Charava South Africa

So glad to hear you’re pleased with the speedy delivery, Francis! Thanks for choosing us! We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Satisfied Customer!

Excellent, fast service.

13 de mayo de 2024
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Respuesta de Charava South Africa

It’s great to hear you’re satisfied, Carin. Thanks for the support! We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Fantastic as always

Fantastic as always, super easy to order, and really quick delivery. Packaging is probably drop proof it comes in such sturdy boxes. It is a pleasure dealing with this company and I'll continue to do so.

3 de mayo de 2024
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Respuesta de Charava South Africa

Thanks for the lovely review, Elaine! We're glad that you’re happy with both the product and the delivery time :) We look forward to serving you again 😊

- Lai

Valorada con 5 estrellas sobre 5

Great service!

The delivery is always prompt! Love the products!

4 de abril de 2024
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Respuesta de Charava South Africa

Thanks for rating us 5 stars, Tanya! We're happy you appreciate the turn around the time and that our products work well! We look forward to serving you again 😊

- Lai

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