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Chards Coin and Bullion Dealer Opiniones 9398

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My was the first time dealing with Chards, obviously with some anxiety but Chards proved me wrong. The item was delivered on the said date whilst i was kept continuously informed of the various stage... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time that I have dealt with any gold investment company. I carried out a lot of research beforehand to avoid making a bad choice. Chards turned out to be an excellent choice and everything wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service .Lovely coins at lower premiums than any other online bullion dealer. They arrived well packaged.Best coin and bullion dealer around! Thank you Chards, keep up the good work.

Valorada con 5 estrellas sobre 5

Couldn’t be happier with my Chards purchase. I ordered Pre-owned Sovereigns and basically got delivered really old really good condition Young heads. Amazing start to my collection.

Información sobre la empresa

  1. Compañía de comercio con oro y plata
  2. Vendedor de monedas
  3. Vendedor de oro
  4. Servicio de inversión

Acerca de Chards Coin and Bullion Dealer

Escrito por la empresa

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I have purchased from Chards on several…

I have purchased from Chards on several occasions and they have always delivered. The web site is easy to use and payment is simple, once you have used them a couple of times. Just watch for banks stopping payment. Delivery is via the post office. Make sure you are in because it can be a faff tracking the parcel.

8 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your kind review! We’re pleased that you’ve consistently found our service dependable and the ordering process simple. Your feedback is greatly valued. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Trust

Once again, as usual Chards has delivered. Always excellent service and great on price. I recommend Chards to all my friends and family as I feel they are the best bullion dealer in the UK. Keep stacking folks...

8 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re delighted to hear that our service and pricing continue to meet your expectations. We truly appreciate your recommendation.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

I have used Chards Bullion dealers a…

I have used Chards Bullion dealers a number of times now, and every time I come away very happy with their service, pricing and efficiency- I can speak highly of the service I received recently from Hilary, she is always a pleasure to deal with- I look forward to doing more Business with all at Chards in the future.

14 de abril de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re delighted to hear that you’ve consistently been pleased with our service, pricing, and efficiency. We look forward to assisting you again in the future.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 1 estrellas sobre 5

Buyer Beware

Received my order of 'minty maples', honestly the worst condition coins I have ever received from any dealer. Disputed quality of product with customer service operative firstly by phone, then email with supporting pictures. Dealer holds firm that that is the quality to be expected for minty coins, though one defiantly grade c, others dinged/scratched on edges with milkspots, and what looks something like brasso on edges. Customer service said would buy back at spot price, meaning I would lose premium I paid plus VAT.
Webpage direct quote on order-
Minty coins are our hand-picked selection of orderable bullion coins that are in mint condition and usually, but not always, have been minted in recent years. Please note this is not a traditional grade.
Disgusted in service and product received.

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your review. We’re sorry that the coins you received did not match your expectations and would like to provide some additional context.
“Minty” coins are bullion coins. They are not graded and they are not proof. As outlined on the product page, they are hand‑selected bullion pieces that may still show minor marks, edge toning, or milk spots, especially when second hand. These features are normal for bullion coins and do not impact metal purity, weight, or investment value. After reviewing the images provided, we confirmed the coins were within acceptable bullion standards.
We understand this may be disappointing. As the coins supplied meet bullion standards, our policy is to offer a buy‑back at the prevailing spot price, which is consistent across the bullion market.
If you are looking for coins in pristine, display‑quality condition, we recommend choosing proof or collector coins, which are manufactured and handled to a much higher finish.
We’re sorry that this order fell short of what you hoped for. We would like to know how we can improve to ensure customers are receiving all relevant information in order to make an informed decision before they purchase. We appreciate you getting in touch with our team so we could explain your options.

Kind regards,
The Chards Team

Valorada con 3 estrellas sobre 5

Still waiting for next order after few…

Still waiting for next order after few werks, no updates apart from waiting on stock.

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your feedback. We have spoken with you directly regarding this order. The previous order noted in your review was delivered successfully, and we’re pleased that this has now been completed.
Your current order is awaiting remaining stock, as the Royal Mint has not yet supplied all of the coins to us. To reduce any further delay, we are arranging to despatch the items that are currently in stock, with the remaining coins to follow once they arrive.
As soon as further information is available, an operational update will be sent to affected customers. Please be assured that your order is safe with Chards, and we appreciate your patience while we complete the remainder of the order.

Kind regards,
Chards Coin and Bullion Dealers

Valorada con 5 estrellas sobre 5

Pleasure dealing with an excellent company like Chards.

Extremely friendly and knowledgeable customer service. The best price in the market. Highly recommended for any investment. As always, it's a pleasure dealing with an excellent company like Chards. Thank you.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your kind review! We’re delighted to hear that you found our team friendly and knowledgeable, and that our pricing and service met your expectations. We truly appreciate your recommendation.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Clear communication

Clear communication regarding our order. Understandable delay in shipping information, but I received details and tracking from both Chards and Royal Mail the day I'd planned to phone and check. Securely and discreetly packed.

9 de abril de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re pleased to hear that our communication and tracking updates provided reassurance, and that your order arrived securely and discreetly packaged. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

My first purchase from chards

My first purchase from chards and it was smooth and prompt. It ordered just before the bank holiday and I had notification it would be sent on the 7th. It arrived on the 8th no issues. I will certainly use them again.

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

We truly appreciate your positive review. We're delighted to know that everything ran smoothly and that your delivery arrived safely and on time. We look forward to serving you again soon.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

excellent service

excellent service , as usual .

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re pleased to hear that you consistently receive excellent service. Your support is greatly valued.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 4 estrellas sobre 5

Smooth transaction

Smooth transaction, very helpful when contacted

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your review! It's great to hear you had a smooth transaction and found us helpful when you contacted us. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Now I give this company 10/5

Now I give this company 10/5, one of the best prices, very fast to deliver also, always special delivery too,

13 de abril de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your kind review! We’re delighted that you’re happy with both the value we offer and the speed of delivery. Your support is greatly valued.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

This is my second purchase from Chards…

This is my second purchase from Chards and I have been very pleased with the service and speed of delivery. The coins are always in excellent condition and the prices are always the best.

I was a little disappointed receiving 5 of the same coin, a little variety would have been appreciated. BUT I did order random minty so it's to be expected...part of the fun of ordering lucky dip!!

I will definitely be ordering from Chards in the future

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re delighted to hear that you’ve been pleased with our service, delivery speed, and the condition of the coins. We appreciate your understanding regarding the mint selection, and we’re glad to hear you enjoyed the experience overall. We look forward to serving you again soon.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Easy to purchase.

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re pleased to hear that you found the purchasing process straightforward and easy. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

First Time Customer Experience

I used Chards service for the first time today dealing with Hilary, who I found to be very helpful (especially as I had forgotten my glasses) and personable.

14 de abril de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your kind review! We’re pleased to know that you found Hilary helpful and professional, and we’re glad your first visit to Chards was a good experience. Your support is greatly valued.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Awesome as always thanks!

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re pleased to know that your experience with us continues to meet your expectations. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Quality coins with the real 'wow' factor

I have ordered various silver Krugerrands from Chards and when they arrived they are just stunning. The quality is second to none at a great price. Delivery is super quick but more importantly you know what you are getting - a fantastic product with the real 'wow' factor. I cannot recommend Chards highly enough - well done to all and I look forward to continue adding to my collection with this great company.

14 de abril de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your kind review! We’re delighted to hear how pleased you are with the quality of your coins and the overall experience. We truly appreciate your recommendation.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

Always great prices

Always great prices, prompt delivery and well packaged. I like the addition of the Chards Rock sweet that comes with every delivery, nice touch.

7 de abril de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! It’s great to know that our pricing and prompt delivery met your expectations. Your support is greatly valued.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 5 estrellas sobre 5

The one and only company to use

The one and only company to use. Excellent people to deal with

27 de marzo de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your positive review! We’re pleased to know that you enjoyed dealing with us and that our service stood out. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 4 estrellas sobre 5

Great value item and really easy to…

Great value item and really easy to order. Everything was straightforward and hassle‑free. Only downside was the long delivery time, but overall I’m very happy with the purchase.

30 de marzo de 2026
Opinión espontánea
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your review! We’re pleased to hear that you found the item good value and the ordering process straightforward. We appreciate your patience regarding delivery times and are glad you’re happy overall with your purchase. Thank you for choosing Chards.

Many thanks,
Chards Coin and Bullion Dealer

Valorada con 3 estrellas sobre 5

Perfection let down by delivery process.

All goes well and smoothly. It’s just the process of delivery which keeps you hanging around half the day. 5/5 when you fix this.

30 de enero de 2026
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Respuesta de Chards Coin and Bullion Dealer

Thank you for your feedback. We really appreciate you taking the time to share your experience.

We completely understand the frustration around the delivery window. Royal Mail are not perfect, and while their timing can sometimes be inconvenient, we use them for the same reason most bullion dealers do: they remain one of the most affordable and secure options for insured precious metal deliveries. Keeping costs sensible on shipping allows us to continue offering a reliable and fully insured service without increasing prices for our customers.

For customers who need a more specific delivery timeframe, we can look into alternative Royal Mail upgrades on request, as these are additional services that are not part of our standard checkout options. We are always happy to help explore the best option for your needs.

We can also see that your order was delivered back in January, so it is possible that the Christmas and New Year backlog affected your delivery time, as Royal Mail often experience seasonal delays during that period.

We are glad to hear that everything else went smoothly, and we hope the delivery experience continues to improve. Your 5/5 means a lot to us, and we will keep working to make every part of the process as seamless as possible.

If there is ever anything we can help with, please feel free to get in touch.

Kind regards,
Chards Coin and Bullion Dealers

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