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Información sobre la empresa

  1. Proveedor de Material de Referencia Certificado (MRC)

Escrito por la empresa

Charitylog is a cloud based CRM used by around 1000 charities across the UK. It's a straightforward system that frees up time so you can concentrate on supporting your clients. Charitylog helps you keep everything in one place: cases, contacts, documents, communications and workflows. Manage referrals, run reports, keep track of volunteers and more! It can be tailored to your needs – big or small – not one-size fits all. And we have a friendly, dedicated, UK-based support team, not a faceless call centre.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Essential Charity Tool

Our Charity provides support for Vision Impaired people in Essex and Charity Log has been a lifeline for us. I'm sure we don't use it to its fullest extent, but what we do use it for has made our lives so much easier and helped us to support our VI people with multiple access to case notes, and that it also works seamlessly with the sight loss MOT to help us record and track peoples progress whilst living with sight loss. From a reporting perspective it has made my life easier and my monthly KPI reports now take 20 mins max as opposed to most of the day! The versatility, security and credibility of the software has definitely contributed to our securing of contracts. Can't imagine life without it now!

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Charitylog

Jonathan - thank you so much for your kind review! We appreciate it.

Valorada con 5 estrellas sobre 5

We have been using Charitylog since 2020

We have been using Charitylog since 2020 and not only does it provide a secure place to store client information, it helps us to be GDPR compliant too.
The helpdesk is brilliant; I like that you can call or email them and they will take the time to work with you to find solutions or give advice.
The training they offer is excellent; I'm still finding out about new and clever ways to use Charitylog and having the option of webinars or 1-2-1 training for this means I can learn more about the system and have it tailored to what we need.

18 de junio de 2024
Opinión espontánea
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Respuesta de Charitylog

Hi Nicki - very much appreciate the fabulous review. We'll pass it on to the team as they love to hear that all their hard work is appreciated!

Valorada con 5 estrellas sobre 5

It’s brilliant

I’ve been using Charitylog for 4 months now. We are using it for our Digital Inclusion Project.
It was very easy to learn how to use and navigate. Quick reports at the click of the button. It’s brilliant. Great support team. I would definitely recommend. No more paperwork and if the information is filled in correctly it makes your job ten times easier.

19 de marzo de 2024
Opinión espontánea
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Respuesta de Charitylog

Thank you so much Iuliia for your thoughtful review!

Valorada con 5 estrellas sobre 5

Exceptional

Cannot recommend Charitylog highly enough. We moved over the system a year ago and from the first steps we were really impressed by the support and training we received and the capacity of the CRM to meet our data management and reporting needs. Very intuitive to use, can be tailored to your organisation's specific requirements and has reduced bureaucratic burden on our team significantly. Staff at Dizions could not be more friendly and helpful. Queries are responded to quickly and efficiently. The company listens to its users and adds functionality in response, with regular, well-communicated updates. It has revolutionised how we store our information. Different access permissions allow a variety of users to access the system while ensuring they only see what they need to. Carer records, personnel records, trustee information, funding applications, policies and other key documents - all stored securely in the one system and easy to locate, update and report on.

19 de marzo de 2024
Opinión espontánea
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Respuesta de Charitylog

Thank you Judith! Reviews like this are music to the ears of our staff who work so hard every day to build, implement and support Charitylog. We really appreciate it.

Valorada con 5 estrellas sobre 5

Fantastic for the third sector

We've had CharityLog just a few years and it is extraordinary what it can do for a third sector organisation - particularly in regards to data mangement, reporting, communications, as well as GDPR and security. The support options are always great. If we've needed to do something new on the system and didn't know how to or if it was possible they've always found a way for us. Training is always fantastic and an extremely valuable investment. Highly recommend.

18 de marzo de 2024
Opinión espontánea
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Respuesta de Charitylog

Thank you for the great review! Thrilled that the system is working well for you.

Valorada con 5 estrellas sobre 5

New to Charity Log

For someone new to Charity Log I have found their support and training to be very helpful.

13 de marzo de 2024
Opinión espontánea
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Respuesta de Charitylog

Thank you Ruth - we appreciate the review very much

Valorada con 5 estrellas sobre 5

First Class!

We are a charity that has been supporting unpaid carers for 20 years, and we adopted Charitylog as our CRM system in 2018. It meets our needs perfectly - day to day working, monitoring, statistical reporting - and is easy to use. The support team is first class and can be contacted by phone or email. All updates to the system are supported by a Webinar, which is very helpful for cascading the updates to the wider team. Highly recommend!

13 de marzo de 2024
Opinión espontánea
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Respuesta de Charitylog

Thank you for the lovely review, and very glad to hear that Charitylog is helping you to do such important work. Our support and implementation teams work really hard - I will pass your kind words on to them!

Valorada con 5 estrellas sobre 5

Charity Log does everything your 3rd…

Charity Log does everything your 3rd sector organisation needs right out of the box. Even then it can be tailored to your specific requirements with their supportive onboarding process and the long term support is fantastic. The team at Dizions are friendly and helpful and always happy to engage with customer feedback for development. The service has 3 updates per year and continually adjusts to the needs of the sector and developments in digital technology, so you don't have to worry.

12 de febrero de 2024
Opinión espontánea
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Respuesta de Charitylog

Stuart - thanks so much for your brilliant review - we appreciate it. As a smaller company we work hard to make sure we provide a personal service and use feedback to continually improve Charitylog. The team are always delighted to hear from a happy customer!

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