Fast reply to our general enquiry, website also handy too as can generate an online Proforma yourself if paying via BACs. Goods were as stated and dispatch was immediate, overall this supplier has go... Ver más
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Consulta las opiniones de los clientes
I do t often write a review however they have all put the effort in to help. I Had a problem with a smart lighting controller and was struggling to find a solutions. Spoke to the team at charte... Ver más
Got the advice, got sent the kit, put it together as instructed by their very helpful tech department and everything works as planned first time. Never been disappointed with the service I have receiv... Ver más
La empresa ha respondido
Easy to order. Quick to arrive. Postage very expensive via FedEx is the reason for 4 stars. I was happy to wait a few days but there was no cheaper option.
La empresa ha respondido
Información sobre la empresa
- Mayorista de dispositivos electrónicos
- Empresa de automatización
- Proveedor de equipamiento eléctrico
- Proveedor de piezas electrónicas
- Tienda de electrónica
- Equipos y soluciones de energía
Sobre Charter Controls
Escrito por la empresa
Charter Controls is family owned and run with a clear vision for the future.
Charter Controls is NOT a distributor in the traditional sense. We are a Manufacturers Agent.
This means that we are the exclusive importer of the product ranges that we sell, most of which are featured on our online store.
Our philosophy is simple; we work for you, our customers, not our suppliers.
Why? because our customers pay our wages not our suppliers. Therefore we are here for you. We want you to enjoy your customer experience with us so you will return to us with confidence.
The best of both worlds We strive continuously to simplify your purchasing experience as you will see from our new web site.
Low price and high quality.
We pride ourselves on our customers feedback and would love to hear what you think. Please click here to see what other people have to say about us.
Our routes to market
We employ various routes to market including RS Components, Farnell Element 14, CPC and Rapid Electronics in addition to strategically located specialist Control Gear distributors and wholesalers.
We also sell directly to you.
We do not employ an expensive sales force. This cost saving enables us and our distributors to sell directly to you at very competitive prices. However we do employ a National Sales Manager who, together with office based product specialists will provide you with full on-site and telephone support.
High standards of service and support, backed by 40 years of relevant experience.
Charter Controls is a trading division of Unipower (UK) Ltd.
Información de contacto
Plot G Drury Lane, TN38 9YA, St Leonards on Sea, Reino Unido
- 01424850660
- enquiries@charter-controls.com
- charter-controls.com
Fantastic customer service and great…
Fantastic customer service and great pricing.
4 de septiembre de 2023
Respuesta de Charter Controls
Good morning Martin,
Thank you for your 5* review!
Our team are dedicated to providing the best possible service and we're thrilled that you agree. We look forward to receiving your next order soon.
Kind regards,
The Charter Controls Team
Shipment
Hi,
The last purchase I'd made shipped swiftly upon payment.
Please keep it up!
3 de agosto de 2023
Respuesta de Charter Controls
Thank you for your feedback.
We are glad your order arrived quickly and that you are happy with our service. We try our best to improve the quality of our service and reduce any hassle associated with ordering through us. We look forward to receiving your next order soon.
Kind regards,
The Charter Controls Team
Quick response and delivered next day…
Quick response and delivered next day Excellent communication.
10 de agosto de 2023
Respuesta de Charter Controls
Thank you for your feedback and 5* review.
We are so pleased to hear that you thought ordering through us was quick and hassle free. We try our best to improve the quality of our service and reduce any hassle associated with ordering through us. We look forward to receiving your next order soon.
Kind regards,
The Charter Controls Team
Charter Controls have been a pleasure to work
The staff at Charter Controls have been a pleasure to work with over the years but it has really shown recently with their excellent service from start to finish. Janet assisted with obtaining some product information and datasheets, Billy gets the orders processed and pushed out in a flash, even when we put them across at the last minute and Murray is always really helpful with technical and assisting us in using the quality products that they provide. There is really nothing to fault with these guys and I would highly recommend them to anyone in the market - Scott Saunders, Group Manager at Smart Process & Control LTD
20 de junio de 2023
Opinión espontánea
Respuesta de Charter Controls
Good morning Scott,
Thank you for your 5* review!
Our team are dedicated to providing the best possible service and we're thrilled that you agree. We look forward to receiving your next order soon.
Kind regards,
The Charter Controls Team
Respuesta de Charter Controls
Thank you for your 5* review Karl! Most appreciated and glad to hear you are happy with the service we provide.
Kind regards,
The Charter Control Team
Respuesta de Charter Controls
Good afternoon Andy,
Thank you for your order. We're so pleased that you are happy with your products and service received. We look forward to processing your next order.
Regards,
Charter Controls team
Respuesta de Charter Controls
Good afternoon,
We are so pleased you were happy with your order and service from us. Thank you for your review.
Regards,
Charter Controls team
Efficient and effective
Quick and help response to initial product query.
Fast despatch and packing. Efficient DHL shipping.
All good.
9 de marzo de 2023
Respuesta de Charter Controls
Good morning David,
Thank you for your review. It's great to hear our service was good from order till delivery.
Regards,
Charter Controls team
The issues i have always encountered…
The issues i have always encountered when importing good from foreign are wrong receiver address on the AWB so then i take a lot of time to readjust it for getting good from agent
22 de febrero de 2023
Respuesta de Charter Controls
Good afternoon,
Thank you for your 5* review!
We are pleased you had a great experience with us.
Regards,
Charter Controls team
Automatic Transfer Switch
The Elmeasure ATSs have proven to be excellent. The price is outstanding and the optional screen is very nice.
7 de febrero de 2023
Opinión espontánea
Respuesta de Charter Controls
Hi Alan,
Thank you very much for your 5* review.
It's great to hear from happy customers and we hope to hear from you again soon.
Regards,
Charter Controls team
Respuesta de Charter Controls
Good morning,
Thank you very much for your 5* review!
Regards,
Charter Controls team
Outstanding service
We have been using Charter Controls for many years now and found their before and especially after sales support outstanding
30 de enero de 2023
Opinión espontánea
Respuesta de Charter Controls
Good afternoon Lance,
Thank you very much for your review.
We are pleased to hear you have had a great experience with us!
Regards,
Charter Controls team
Respuesta de Charter Controls
Good afternoon Richard,
Thank you for your review!
We are pleased you have had a great experience with us. Our team are always more than happy to help.
Regards,
Charter Controls team
Outstanding company
Excellent company, cheerful staff and extremely helpful
6 de diciembre de 2022
Opinión espontánea
Respuesta de Charter Controls
Hi Winston,
Thank you very much for your review! We are pleased you had a great experience with us.
Regards,
Charter Controls team
So far so good.
16 de enero de 2023
Respuesta de Charter Controls
Good morning,
Thank you very much for your 5* review.
Regards,
Charter Controls team
Very rapid delivery
Very rapid delivery, very helpful when I ordered the wrong item and phoned in to sort it out and order the correct item.
24 de noviembre de 2022
Respuesta de Charter Controls
Hi Tim,
Thank you very much for your review. It is great to hear that our team were able to assist you in such a timely manner. Customer service is something that is at the heart of the whole team here at Charter Controls.
Regards,
Charter Controls team.
Always helpful and really great…
Always helpful and really great service!
Great advice and always find a way to help. Really appreciate Charter-Controls!!
11 de noviembre de 2022
Respuesta de Charter Controls
Good morning David,
Thank you for your lovely 5* review. It was great to see you the other day and to hear about the project you are working on with our equipment.
look forward to catching up again soon
Regards,
Charter Controls team
Website easy to use
Website easy to use, order arrived well packaged and on time.
11 de octubre de 2022
Respuesta de Charter Controls
Good morning,
Thank you very much for your review.
We are pleased you had a great experience with us.
Kind regards,
Charter Controls
Great service
Great service as always from the telephone enquiry trough to delivery.
16 de julio de 2022
Respuesta de Charter Controls
Good morning,
Thank you very much for your review.
We are pleased you had a great experience with us.
Regards,
Charter Controls Team
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