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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more

Valorada con 5 estrellas sobre 5

Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valu... Ver más

Valorada con 5 estrellas sobre 5

I have never ordered from Chasing Treasures but when I found the perfect jewelry box for my 16 year old I placed the order. I did not place the order until a few days before Christmas and selected... Ver más

Valorada con 2 estrellas sobre 5

wondering where my order is.....they mailed me a tracking number that for 4 days has said it is not in transit yet getting a little worried it won't make it for Chirstmas! Their customer tra... Ver más

Información sobre la empresa

  1. Joyería
  2. Tienda de ropa

Información proporcionada por diversas fuentes externas

Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Must read to understand rating

In any business all processes do not go perfectly. Working with CT there were some problems in having the product shipped (right product/wrong color). Customer service corrected the error, shipped the correct product. Their explanation for the error(s) were reasonable and they accepted full responsibility with a very professional, humble and refreshing attitude. So I can say their business processes are well executed in an acceptable and timely manner; knowing this I would recommend them to my friends.

24 de mayo de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed

Was told item was in stock, and it is a gift for a dear friend.

Now it is suddenly unavailable until the end of June!!!!!!!!!

Very poor service!

24 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice stuff

The items on Chasing Treasure are very nice, and priced well. Would reccommend this web site to anyone, wanting a great shopping experience.

22 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

My daughter loved it!

I wanted a keepsake jewelry box to give to my 8 year old after getting her ears pierced on her birthday. We both love it!

21 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Jewelry Box

I recommend Chasing Treasure for beautiful heirloom jewelry boxes. The wooden one I bought from Chasing Treasure is very high quality and I will enjoy handing it down to my daughter some day. I'm very happy with my purchasing experience at your store. Thank you!

20 de mayo de 2014
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor communications

They were extremely slow on responding to my phone calls/voicemails. I only talked to a real person once. Then, they didn't respond to emails effectively. The item was good, but the purchase/return/exchange process was horrible!

20 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy and all that I hoped.

We were very excited to discover you! All correspondence was efficient, relaxed, and helpful. Can't wait to give it to our daughter. Thank you!

15 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

No Problem

I searched the internet sites until I found the right jewelry box. The information on the item (important information like size) was excellent and the picture helped me to make a decision. The shipping was prompt and the packaging impressive. There was no way anything could harm that jewelry box the way it was carefully packed and protected.

11 de mayo de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am an extremely satisfied customer.

Your customer service was great helping me sort out an ordering problem. Item came on time and was just what I wanted. Would not hesitate to use or recommend this company again.

10 de mayo de 2014
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sales person very friendly

Did not have first choice item but second choice was ok. It didn't match decor as good as other one but it looks nice.

10 de mayo de 2014
Opinión espontánea

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