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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wife and mother in law booked for the Qatar Airways for the inward flights from India to UK on the same date and time. Unfortunately, my wife’s flight schedule changed to another date and w... Ver más

Valorada con 1 estrellas sobre 5

Such a scam. I don’t know why there is no legal action taken against this stupid company. I am having similar problems like others mentioned here. First with promotional fare they took my money and no... Ver más

Valorada con 1 estrellas sobre 5

Same as the others. It appears to be a real scam. After booking our flights, we received an email that appeared to be our booking confirmation. The next day, we received emails to contact them urgentl... Ver más

Valorada con 5 estrellas sobre 5

I had a few queries, follow-up questions and needed additional help and these were all facilitated by Marc who ensured that I had direct access to pertinent information and any possible follow up that... Ver más

La empresa ha respondido


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

My wife and mother in law booked for…

My wife and mother in law booked for the Qatar Airways for the inward flights from India to UK on the same date and time. Unfortunately, my wife’s flight schedule changed to another date and we were shell shocked about the move from the airline. My mother in law needed substantial assistance from her daughter for her journey.

We knocked all the doors and were not getting any response at all. Mr. Diamond came to our rescue. He went out of his way to help us. His support was immense. He spent a lot of time and energy to resolve the matter. Mr. Diamond was very true professional and exceptional in handling the situation. Very proud of him. We experienced that he was doing his job with passion and dedication.

Thank you Mr. Diamond for your great support and we wish you good luck in your future.

Thank you,

Temmy

18 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I strongly advise against using this…

I strongly advise against using this agency; they are thieves. They advertise low prices, you buy the tickets, then they call you to say the prices are inflated. They then find you another ticket at double the price, and you have no choice but to pay the difference or else your money back. I bought two tickets for $2500 , and ended up paying $4600.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marc nous a beaucoup aidé à faire mon…

Marc nous a beaucoup aidé à faire mon enregistrement et nous a même promis de nous aider le lendemain.

7 de abril de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Chia,

Thank you for your kind feedback! We’re delighted to hear that Marc was able to assist you with your check-in and even offered continued support the following day.

Your appreciation means a lot, and we’ll be sure to share your kind words with him.

Best Regards,
Team Cheapflyshop

Valorada con 5 estrellas sobre 5

AMAYZING! MARC IS EXCELLENT!

AMAYZING! Marc helped us so efficiently that we can't help thanking him.

8 de abril de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that Marc assisted you so efficiently and made such a positive impression.

Your kind words truly mean a lot, and we’ll be sure to pass them on to him.

Best Regards,
Team Cheapflyshop

Valorada con 4 estrellas sobre 5

Very acurate and useful

Very acurate and useful; precise information and good service with Marc..

3 de abril de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Simon,

Thank you for your kind feedback! We’re delighted to hear that you found the information accurate and useful, and that Marc provided you with good service.

We truly appreciate your support and will be sure to share your kind words with him.

Best regards,
Team Cheapflyshop

Valorada con 5 estrellas sobre 5

Excellement service de Mark

Excellement service de Marc
Réponse très rapide et efficace pour calmer nos inquiétudes.

31 de marzo de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Martin & Karen,

Thank you very much for your kind feedback!

We are delighted to hear that Marc was able to assist you promptly and effectively, and most importantly, help ease your concerns. Your satisfaction is our top priority, and your words truly motivate us to continue delivering the best possible service.

We remain at your disposal for any future assistance.

Best Regards,
Team Cheapflyshop

Valorada con 5 estrellas sobre 5

Excellent

I had a few queries, follow-up questions and needed additional help and these were all facilitated by Marc who ensured that I had direct access to pertinent information and any possible follow up that. This is what good customer service is. Awesome. Thank you

26 de marzo de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Douglas,

Thank you for your wonderful feedback!

We’re delighted to hear about your positive experience and truly appreciate your kind words. It’s great to know that we were able to assist you effectively, provide clear information, and support you with all your queries and follow-ups.

At Cheapflyshop, we always strive to deliver the highest level of customer service, and feedback like yours reassures us that we are on the right track.

We sincerely appreciate your support and look forward to assisting you again in the future.

Best Regards,
Team Cheapflyshop

Valorada con 5 estrellas sobre 5

Sophia was amazing—she really went the…

Sophia was amazing—she really went the extra mile and searching for me very affordable tickets, exceeding my expectations.

25 de marzo de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Customer,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Team Cheapflyshop

Valorada con 5 estrellas sobre 5

Marc was well and he helps me with the…

Marc was well and he helps me with the Cancellation than rebooking

25 de marzo de 2026
Opinión espontánea
Logotipo de Cheapflyshop

Respuesta de Cheapflyshop

Dear Aziz,

Thank you for your feedback! We’re glad to hear that your cancellation and rebooking were handled smoothly and that you received the assistance you needed.

We appreciate your support and look forward to assisting you again.

Best Regards,
Team Cheapflyshop

Valorada con 1 estrellas sobre 5

Scam company

Scam company. Dont fall for their price. They will not issue the ticket and neither refund the money unless you pay big amount.
Very bad customer service people with no ethics. I was talking to the lady Sophia and she is brutal to the core

18 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Such a scam

Such a scam. I don’t know why there is no legal action taken against this stupid company. I am having similar problems like others mentioned here. First with promotional fare they took my money and now saying to add more money to update or wait till June for tickets confirmation ( which I am pretty sure never coming) . I think this is a way to collect enough cash for some other reason by holding people’s money for months before refunding. I told them I want my ticket or money either of them by next week. I am not gonna wait months for you.

12 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM Aand BAIT Company…

Beware of this Company they will post a much cheaper price and when you book that cheap flight ,they will send you an email that your booking is approved that they will contact you within 24-48 hours,after then they will inform you that the said promo cheap flight is no longer available and that they will offer you alternate flight at high price, and that you are not eligible to cancel your booking because one flight fare is already approved and that only one flight fare is not ..they will then advise you to get another booking but the original price is not the same as what you have booked and paid.I call AMEX which I used to paid for that booking and advise me to cancel right away the booking I made for the reason,of failure to provide the right service,screen shot all communications with them..and NEVER CALL OR ANSWER your phone,when one of their agent will contact you ,after you email them that you will cancel your booking..check your credit card statement it will only shows PENDING for a week or two and then it will just disappeared after then..

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM. I shouId have looked at the reviews before I made the mistake of booking with these clowns. It was a good price initially and then they said I have to pay $600 more if I want to take the same flight that I booked and paid for. Don't book with them!!

8 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam

Same as the others. It appears to be a real scam. After booking our flights, we received an email that appeared to be our booking confirmation. The next day, we received emails to contact them urgently to discuss an issue. Then they tried to lure us into paying them an extra $2000 holding our original $2300 payment and refusing to refund us. They mentionned the price had suddenly increased. They were insistant in asking me about all my credit card information and if I had any other credit cards once the first one got decline. This was clearly a fishing scam.

15 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Better website needed

Edit : Initially, site is rather misleading as they do not clearly state that prices are subject to availability. Because of this, i lost an opportunity with another site to have decent prices on the fares. After multiple frustrating conversations with costumer care that did not want to refund my purchase althought they could not honor the product purchased, i was able to speak to a supervisor named Ben that was able to help out and resolve the issue.

I am changing my review to a 3 star because they need to work on the information given on the website and to clearly state how the fares work.

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not purchase tickets from this…

Do not purchase tickets from this website. They will keep you waiting for many days, and their tickets do not include baggage at all. They will send you an email saying, "Contact us to get important information about your ticket," and then they will say you are on the waitlist.

!!DO NOT TRUST AT ALL!!

16 de enero de 2026
Opinión espontánea

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