Chelmsford Removals Ltd Opiniones 

314
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service from beginning to end. Bill, Luke and Aaron were efficient and professional on the day. Couldnt have asked for anything more. Very impressed - highly recommend.

Valorada con 5 estrellas sobre 5

Used these guys for our move recently. Unfortunately for Dan, Wayne, Mike, Luke, Andy and Ben it coincided wirh the hottest May day on record. The guys did a brilliant job. Couldn't have been more fle... Ver más

Valorada con 5 estrellas sobre 5

Bill , Dave and Luke C turned up on time were friendly careful and efficient. This is the 3rd time we’ve used this company and throughly recommend them their pricing is competitive and they provide a... Ver más

Valorada con 5 estrellas sobre 5

From start to finish this company were so informative and knowledgeable which was so reassuring. Terry, James & Steve arrived promptly at 8am and did such a quick removal, they was super accommoda... Ver más

Información sobre la empresa

  1. Servicio de mudanza y depósito
  2. Empresa de mudanzas
  3. Instalación de almacenamiento de archivos
  4. Instalación de autoalmacenamiento
  5. Planta de almacenamiento
  6. Servicio de transporte

Sobre Chelmsford Removals Ltd

Escrito por la empresa

Chelmsford Removals is a professional house removal, business relocation specialist, and storage provider, servicing Chelmsford, surrounding areas and all of Essex.


Chelmsford Removals celebrated it's 15th birthday in 2022 and is the largest independently owned removal company in Essex and has moved approx 12,000 households.


It has it's own modern storage facility for furniture storage, self-storage and business archive. Flexible storage solutions are available to the public with no minimum, or maximum term, with the charge being weekly rather than monthly.


------------------------------------------------
ADDITIONAL SERVICES

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)

Sell Packing Materials to the public
------------------------------------------------

Chelmsford Removals has an experienced, professional team of loyal and friendly removal experts who can move your home, or your business, locally or nationally.


**************************************************** Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews


***************************************************
Call 01245 615610 to book your survey.

***************************************************


Chelmsford Removals will supply all boxes and packing materials and can move you from anywhere in Essex, to anywhere in the country, and beyond.


=================

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.

=================

EASY MOVE IN 4 STEPS

(1) Call the team and book in your FREE
     home survey, which takes 30 minutes.

(2) Be available on the date to show us
     your home and discuss requirements.

(3) Accept your no-obligation quote and
     confirm your moving date.

(4) Sit back and enjoy your moving
     experience.



=================
Start your moving experience the right way - call 01245 615610
=================

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

314 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(314)

99 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Bill , Dave and Luke C turned up on time were friendly careful and efficient. This is the 3rd time we’ve used this company and throughly recommend them their pricing is competitive and they provide a service second to none , thanks fellows

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional team of removers highly recommended

The team comprising: Ben, Billy, Aaran, Nick, Conner, Luke C and Mick arrived on the hottest day of the year and got working straight away.
There was excellent communication between them and with us too. They worked quickly and efficiently, completing all the pre- arranged dismantling tasks whilst loading the vans. All the work was undertaken very professionally, having laid down protective mats beforehand.
The unloading process went equally smoothly and without any issues.

All the collapsed boxes and wrapping were collected on a pre- arranged date to suit us, which was very helpful.

An excellent job undertaken by friendly, helpful professionals. It could not have gone better and we would not hesitate to use Chelmsford Removals again.

19 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give this company minus 0…

If I could give this company minus 0 stars I would. Absolutely disgusting service. All about getting the sales pitch to get your custom then the service you get is awful. Items delivered, filthy and broken, furniture broken, orthopedic 1yr old mattress arrived filthy, boxes of items gone astray, antique furniture just slung in the van. When putting items into place new paintwork damaged on walls, double bed broken.

Boxes when moving from a flat they dumped ny belongings unsupervised by the van and in public areas. The company has terrible customer service and offered no care, no concern and a pathetic so called 'good will payment' this didn't even cover a third of what they did, let alone the stress they caused. I would NOT RECOMMEND these people under any circumstances.

27 de junio de 2026
Opinión espontánea
Logotipo de Chelmsford Removals Ltd

Respuesta de Chelmsford Removals Ltd

We're disappointed that you remain dissatisfied, but we do not believe this review accurately reflects either the move itself or the way your subsequent complaint was handled.

The concerns you raised with us were fully investigated and responded to in detail. The review published here extends beyond the matters that formed part of that investigation, and our position remains based on the evidence available to us.

The only aspect of your complaint that we accepted was that one mattress should have been covered. We acknowledged this and offered either a professional clean or a like-for-like replacement. That offer remains open and has not been taken up.

Our investigation did not substantiate the remaining allegations. The bed base was reassembled using its original fixings, with your involvement at the time, and we remain satisfied that it was correctly reassembled. In addition, items packed by customers rather than by our team have limited cover for internal damage under the terms and conditions agreed at the time of booking. This is because we have no control over either the condition of those items before they are packed or the standard to which they have been packed for transit.

At Chelmsford Removals we have the privilege of helping more than 1,300 households move home every year, and I am incredibly proud of the professionalism, skill and dedication our teams demonstrate every day. Moving home is a complex service involving customers' homes and treasured possessions. Whilst our standards are consistently high, no responsible company can honestly claim that everything they do is perfect. When we do make a mistake, we believe in accepting responsibility and putting things right fairly and reasonably. Equally, fairness must apply to both parties. Whilst our terms and conditions exist to protect both our customers and our business, they do not dictate how we handle genuine mistakes. We will always acknowledge and resolve issues where we believe we have fallen short, but we also have a responsibility to stand by the findings of a thorough investigation where the evidence available to us does not substantiate all of the allegations made. That is the approach we have taken in this case.

Martin Webb
General Manager
Chelmsford Removals

Valorada con 5 estrellas sobre 5

Great company

Great company, highly recommend. Had the pleasure of Michael and Connor facilitating the move. Both were thorough, quick, hardworking and professional.

21 de junio de 2026
Opinión espontánea
Logotipo de Chelmsford Removals Ltd

Respuesta de Chelmsford Removals Ltd

Thank you for your fantastic review and recommendation. We're delighted to hear that Michael and Connor made such a positive impression. Providing a professional, efficient and careful service is exactly what we strive for, so it's great to know they delivered. I'll be sure to pass your kind words on to them both. Thank you for choosing Chelmsford Removals, and we wish you all the very best in your new home.

Valorada con 5 estrellas sobre 5

Great team and service

Our moving team was Bill, Luke, Aaron, Connor and Luke. They were absolute stars on a hot day with a challenging move. They were very friendly and helpful and the service was worth every penny. Highly recommended.

17 de junio de 2026
Opinión espontánea
Logotipo de Chelmsford Removals Ltd

Respuesta de Chelmsford Removals Ltd

Thank you for your wonderful review and recommendation. We're delighted to hear that Bill, Luke, Aaron, Connor and Luke looked after you so well. Moving home is hard enough without the added challenge of the summer heat, so it's especially pleasing to know the team remained friendly, professional and helpful throughout. I'll make sure your kind words are passed on to them all. Thank you for choosing Chelmsford Removals, and we wish you every happiness in your new home.

Valorada con 5 estrellas sobre 5

Luke and Nick did an amazing job…

Luke and Nick did an amazing job helping us with our move. Not only were they incredibly careful with all of our belongings, but they were also friendly and went the extra mile whenever they could. I would highly recommend contacting them if you need help with your move.

12 de junio de 2026
Opinión espontánea
Logotipo de Chelmsford Removals Ltd

Respuesta de Chelmsford Removals Ltd

Thank you for your fantastic review and recommendation. We're delighted to hear that Luke and Nick made such a positive impression. Taking great care of our customers' belongings, while delivering a friendly and helpful service, is exactly what we aim for, so it's wonderful to know they went the extra mile for you. I'll make sure your kind words are passed on to them both. Thank you for choosing Chelmsford Removals, and we wish you every happiness in your new home.

Valorada con 5 estrellas sobre 5

Nick and Lee were excellent!

Nick and Lee were efficient, patient and thoughtful. They asked questions to get things right and were very kind to my elderly parents who are moving for the first time in over 60 years.

11 de junio de 2026
Opinión espontánea
Logotipo de Chelmsford Removals Ltd

Respuesta de Chelmsford Removals Ltd

Thank you for your wonderful review. We're delighted to hear that Nick and Lee made your move such a positive experience. Taking the time to understand our customers' needs and treating every move with care, patience and respect is exactly what we strive for. It means even more to know they helped make your parents' move, after more than 60 years in their home, as smooth and reassuring as possible. I'll make sure your kind words are passed on to them both. Thank you for choosing Chelmsford Removals, and we wish your parents every happiness in their new home.

Valorada con 5 estrellas sobre 5

I recently used Chelmsford Removals and…

I recently used Chelmsford Removals and couldn't be happier with the service. From start to finish, the team was professional, friendly, and extremely hardworking. They arrived on time, handled all of my belongings with great care, and made the entire moving process much less stressful than I expected.
The movers were efficient, organised, and went above and beyond to ensure everything was moved safely and placed exactly where I wanted it. Their positive attitude and attention to detail really stood out.
I would highly recommend Chelmsford Removals to anyone looking for a reliable and trustworthy moving company. Thank you for making my move so smooth and hassle-free!

30 de mayo de 2026
Opinión espontánea
Logotipo de Chelmsford Removals Ltd

Respuesta de Chelmsford Removals Ltd

Thank you for your fantastic review and recommendation. We're delighted to hear that our team made your move such a positive experience. Moving home can be one of life's most stressful events, so it's wonderful to know our professionalism, care and attention to detail helped make the process as smooth and hassle-free as possible. Your kind words will be shared with the team, who will really appreciate the recognition. Thank you for choosing Chelmsford Removals, and we wish you every happiness in your new home.

Valorada con 5 estrellas sobre 5

It was a hit one

We moved in to our new home on one of the hots days of the year so far. Dan Aron Vpower and Richie worked so hard, they didn’t stop. I’m not sure how people move without team. This team was excellent.

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Used these guys for our move recently

Used these guys for our move recently. Unfortunately for Dan, Wayne, Mike, Luke, Andy and Ben it coincided wirh the hottest May day on record. The guys did a brilliant job. Couldn't have been more flexible, very professional and all done with a smile. We would definitely recommend this firm. By a country mile the best removal company we've used. Thank you so much guys, fantastic job.

26 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team Nick Bill and Vic

The team Nick Bill and Vic, Terry the day before on packing were excellent. The removal was a downsize for a very elderly lady. The team were courteous efficient and kind. There were no breakages or damage they arrived on time and just kept going. Recommend them, they took the stress out of the day.

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and caring

Our experience with Chelmsford Removals was professional and caring from the outset. The visit to give us a quotation, fragile packing by Lee and the movers on the day, Mark, Luke and Richie meant our move was handled with care and thoughtfulness. We were packed into crates ready for storage before our final move to Norfolk hopefully it won’t be long before we are reunited with our belongings.

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team were amazing!

The team were amazing! A very difficult job done with great efficiency,professionalism and good humour. Nothing was too much trouble for them. I would definitely recommend them.
A big thumbs up to Mick, Bill, Steve M,Luke, Dean,Lee & Dan P. As it was Luke's first day he did an amazing job, with great guidance from the team.Thank you so much. Natalie & Domhnall

7 de mayo de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más