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Chelsea Supplies Opiniones 

3189
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited until we got home about 15 mins later. Items not ye... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

So far so good , radiators look good unpacked but are not going to be installed just yet so fingers crossed. Price wise excellent . Delivery with Adam top notch and on time .

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great range of products at very keen prices. Once ordered the line of combination was clear and consume. The delivery was remarkable quick. The best part was opening my order and being blown away by t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service and excellent communication throughout the whole transaction. The prices were amazing and the ordering process was so easy. Delivery times were super fast. When the delivery w... Ver más

Información sobre la empresa

  1. Tienda de radiadores
  2. Tienda para la reforma del hogar
  3. Tienda de insumos para paisajismo

Escrito por la empresa

Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3189)

1250 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Beautiful radiator

Beautiful radiator, love these radiators.Changing all my radiators and l absolutely love them. Fantastic price, lovely colour, heat is brilliant, look great. Just perfect.

8 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Karen,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 1 estrellas sobre 5

Cant even give a single star placed a…

Cant even give a single star placed a order for composite fence Sample Chelsea took money for the sample and never send the sample out. received email after few days about how did they do with the service they provided.

23 de junio de 2026
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Respuesta de Chelsea Supplies

Hi V Patel

thank you for contacting us. We sincerely apologise that you haven't received your free sample pack.

Our records show that your sample pack was dispatched via Royal Mail. While most deliveries arrive without issue, occasionally items can be delayed or go missing in the postal system.

To make things right, we've arranged for a replacement free sample pack to be dispatched to you straight away. We hope it reaches you promptly this time.

Thank you for your patience and understanding. If there's anything else we can help with, please don't hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Great service and product.

25 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Paul,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Brilliant service and fast delivery

Brilliant service and fast delivery. The delivery driver called 10 minutes before arriving. I would highly recommend.

23 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Rachel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Lovely quality and service

Lovely quality and service. Will be using them again

25 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Jan,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Great communication

Great communication, quick delivery and a beautiful item

23 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Mrs Michelle,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Easy purchase very quick delivery well…

Easy purchase very quick delivery well packaged product. Not fitted yet so can't review usage.

22 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Tony,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Fantastic service radiators look really…

Fantastic service radiators look really good fast delivery so happy with them all would highly recommend them

22 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Isabel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Efficient

Efficient. Kept up to date. Delivery was as expected. Great service and product

22 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Mrs B Somerset,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Great looking radiator

Great looking radiator, well made very good value for money, good communication, fast delivery kept me informed all the way , and rang me 30 minutes before delivery

22 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Mr Noel Boris Herman,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 1 estrellas sobre 5

Inadequate communication and delivery

Ordered and paid for 2 vertical rads on 19/6 ,had text for delivery .5.40 pm on the 24th.no delivery arrived. Ive made three phone calls, call back promised none came .rads out of stock and im still waiting to hear about delivery.plumber booked for 26/6 was not happy

24 de junio de 2026
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Respuesta de Chelsea Supplies

Hi Mrs Caldwell,

Thank you for taking the time to leave your review. We sincerely apologise for the inconvenience and disappointment caused by the delay to your order.

After reviewing your order, we can confirm that, unfortunately, due to exceptionally high demand, the radiators became out of stock before your order could be fulfilled. As soon as we became aware of this, our team contacted you ahead of the scheduled delivery to explain the situation and discuss the delay.

We have continued to keep you updated throughout the process and are working hard to have your order delivered as soon as possible. We completely understand the inconvenience this has caused, particularly with your plumber already booked, and we appreciate your patience while we resolve this.

If you have any further questions or require any additional assistance, please don't hesitate to get in touch with our customer service team.

Valorada con 5 estrellas sobre 5

An excellent service

22 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Mr Wood,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 1 estrellas sobre 5

Not stating that you won’t deliver…

Not stating that you won’t deliver nationally before proceeding to checkout is ridiculous. I shouldn’t pay for my order and expect a 3-5 working day lead time only to be asked for an additional £150 to receive my order

22 de junio de 2026
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Respuesta de Chelsea Supplies

Hi Daniel,

We're very sorry for the frustration and disappointment caused by your experience.

Our own delivery fleet covers a large proportion of the UK. However, due to the remote nature of your delivery location, we were unable to service your address using our own vehicles and had to arrange a specialist third-party courier. Unfortunately, this resulted in an additional delivery charge, which we appreciate was unexpected.

As soon as we identified the issue, we contacted you to explain the situation and discuss the available options. We completely understand that this was not the experience you were expecting, and we sincerely apologise for any inconvenience caused.

We have taken your feedback on board and have since reviewed our delivery process with our logistics team. We have introduced additional arrangements to extend the coverage of our in-house delivery service into more rural and remote areas, while also ensuring customers are made aware of any location-specific delivery requirements as early as possible. We hope these improvements will help prevent similar issues for future customers.

We value all customer feedback, as it helps us improve both our service and our communication. Thank you again for bringing this to our attention.

Valorada con 5 estrellas sobre 5

Great product easy to fit

Great product easy to fit . Delivery quicker than expected delivery driver very friendly and helpful.

22 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Kevin,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Good experience

The website was easy to use to check the radiator capacity I needed and to order the radiator. It was delivered on schedule.

19 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Xanda,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Ordered were very good…

Ordered and delivery were very good even though the delivery driver was 3 hours late but rads were just as advertised

19 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Helen,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

My experience of Chelsea supplies was…

My experience of Chelsea supplies was excellent. The order was placed with no problems and it arrived exactly when they said it was. An overall excellent service. Would recommend and definitely use again.a very happy and satisfied customer.

5 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Melloney,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Easy to use online

Easy to use online. Delivery fine

19 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Martin ,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Problem free from ordering to delivery

The radiator was delivered promptly and looks great in my small bathroom .

4 de junio de 2026
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Respuesta de Chelsea Supplies

Dear Sue,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

Valorada con 5 estrellas sobre 5

Helpful Staff and Smooth Ordering Process

I ordered two radiators in anthracite. Originally, one of them was ordered in black by mistake.

The delivery was spot on. The driver was respectful, helpful, and even double-checked whether I had intended to order two radiators in different colours. When I explained that I hadn't been able to find the smaller radiator in the same colour as the larger one, he kindly spoke with his manager and let me know when they would have it back in stock—which, as it turned out, was that very week.

The refund process was equally straightforward. I received the confirmation email within a few days, and the refund itself followed shortly afterwards, with no hassle or headaches.

Communication throughout was excellent. I received regular updates by email and text message, and the company delivered on everything they said they would do.

I haven't installed the radiators yet, but they look great, feel sturdy, and appear to be of very good quality.

Based on my experience so far, I would definitely buy from them again in the future should I need another radiator.

22 de junio de 2026
Opinión espontánea
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Respuesta de Chelsea Supplies

Dear Eliza,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.

If you need anything else, please don't hesitate to reach out.

Kindest regards,
Chelsea Supplies

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