Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really fast delivery.Second time ordering from this company and will again for sure.A lovely touch when i opened my order today a full size lip mask included for free and beautifully packaged such a n... Ver más

Valorada con 5 estrellas sobre 5

I am super impressed by the service that I have received from Chemco - I did see a previous negative review here and panicked - but there was no need as this company goes above and beyond and their pr... Ver más

Valorada con 5 estrellas sobre 5

Here at Chemco Pharmacy, I found the product I was looking for at the best price. It said free delivery, although that didn't happen, but it still undercut the rest even with paid delivery. After I... Ver más

Valorada con 1 estrellas sobre 5

Ordered 31st Dec, no delivery by 14th Jan '25 , looks like order never shipped when tracked, eventually refund approved after two follow up emails, most of 3 weeks to get my money back. Very poor -Wou... Ver más

Información sobre la empresa


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Oops, what have I done?

Here at Chemco Pharmacy, I found the product I was looking for at the best price. It said free delivery, although that didn't happen, but it still undercut the rest even with paid delivery. After I paid, I thought, "I don't know these guys; I better check the reviews." When I opened up Trust Pilot and saw a rather low-ish score, one comment in particular related to a long wait, I thought, "Oh no! What have I done?"
Well, I guess they must have just been unlucky because, less than 48 hours later, on a Saturday no less, the package arrived on my doorstep following a series of email, tracking updates from Chemco and DPD.
SO, thank you very much - all good, happy :)

16 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I have made a few purchases with chemo online and have always found them extraordinarily helpful and attentive parcels always on time. I would 100% recommend Chemco Pharmacy.

14 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely abysmal service

Absolutely abysmal service. Would not recommend their online orders to anybody! I placed a large order over two weeks ago (needed before today, as I'm going on holidays).
The order has yet to be dispatched and I got a couple of replies from their customer service representative who said she would "look into it" but never once bothered to update me, or even try to push for the item to be dispatched.
I've had to rebuy everything in a different store and no longer need my order, but I can imagine what a disaster the refund process is.

7 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered some basic items

Ordered some basic items. Almost 2 weeks later had not received items. I had to contact customer service who replied 2 days later items have not been sent yet.

22 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Service

I am super impressed by the service that I have received from Chemco - I did see a previous negative review here and panicked - but there was no need as this company goes above and beyond and their prices are amazing. I will definitely order again. Thank you Team Chemco!

22 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will not fall into this trap again

I was delighted when I found on the Chemco website a Dermalogica set that had sold out everywhere else. It was also heavily discounted, which was an added bonus. I placed my order - my first with Chemco - on the morning of 7 August and awaited the next day delivery which they guarantee for all orders placed before 3pm. I immediately received order confirmation email but since then (I am writing this 6 days later) the silence has been deafening. They did not even have the courtesy to inform me that the item they accepted a payment for is not in stock and that they are unsure whether they will be able to restock it. I found that out by contacting the Customer Service myself. Left to their own devices, it seems they would have been quite happy to just leave me hanging. Naturally, I have now requested a full refund. The item - Dermalogica foliant collection - is still displayed on the website as available to order even though this is blatantly inaccurate.
*UPDATE*
There was no reply to my email request for a refund and they seem to be permanently offline on their website chat so as a last ditch attempt I decided to call. There was no answer there either but, fortunately, I received a callback almost immediately despite not leaving a voice message and my refund was issued as we were speaking.

13 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

Very happy. Ordered Clarins products at a good discount. They arrived promptly with 5 samples.
Definitely would use again.

31 de julio de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más