Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

So far not good, ordered 2weeks ago, very little communication,contacted customer care so far no response. Starting to think I will not get my order now and that is frustrating, I just want my money... Ver más

Valorada con 5 estrellas sobre 5

the range of products is huge, the specific product i wanted is hard to find online, but chemist connect had it and plenty of it. there was no delay in getting my package also, I ordered it on a Thu... Ver más

Valorada con 5 estrellas sobre 5

Great Customer Service.... I actually ordered the wrong item in error. I contacted Chemist connect and explained. No problem they said, return it for a full refund. I got my refund in 5 days.

Valorada con 5 estrellas sobre 5

Gorgeous perfumes I bought as Christmas gifts. Customer service couldn't have been more helpful when I contacted them because I was worried I wouldn't receive the items before Christmas. Thanks to the... Ver más

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Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 14% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Chemist Connect is a great service

My experience with using Chemist Connect was a very satisfactory one. They were much better value than our local chemists. Delivery of my vitamins was quick and in good order. I would highly recommend this service.

5 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Who takes 10 days to deliver domestically in 2025 !

Delivery took 10 days to delivery domestically !!! Ordered vitamins in advance of running out . By the time they actually arrived I’d been out for a week . Dispatch email it’s actually a dispatch it says “being prepared “ and will be “ dispatched soon “ No tracking . No tracking for a reason as DPD didn’t even pick up the package for 8 full days . Sort out your logistics . AVOID .

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service
Prompt delivery, well packed and exactly as ordered. Added to that is was good value for money.

21 de agosto de 2025
Valorada con 1 estrellas sobre 5

When i placed the order it said if the…

When i placed the order it said if the order exceeded a certain amount the delivery charge was free. My order did exceed the stated amount and when i got to where i had to pay i was charged 4 99€ extra. I was very unhappy with that. I had intended to order several tubes but wont if you cant explain why this happened. Regards. Pat Devine

26 de agosto de 2025
Logotipo de Chemist Connect

Respuesta de Chemist Connect

Hi Pat,

Thank you for your purchase. As stated on the website, free postage is available on orders above €40. In your case, your order value was €22.99 and therefore a shipping fee was applicable.

Thank you

Aaron

Valorada con 1 estrellas sobre 5

Do not use this site.

Prices might be decent, but overall experience is horrible. 1 week since ordering and not only have i not received the order its still not even been shipped. If you dont mind long delivery times then maybe its fine to use this site, but if you expect a normal service for online purchasing then dont.

Side note 2 emails sent and haven't even been responded to, to add to the glorious customer experience they offer.

29 de agosto de 2025
Opinión espontánea
Logotipo de Chemist Connect

Respuesta de Chemist Connect

Darren

Darren

Apologies that your order was lost by the courier. A full refund was provided.

In relation to no communication, I can see that numerous emails were sent. These include to confirm the order, to confirm the dispatch and another to acknowledge your query as to the status of the item. On getting confirmation from the courier that the item couldn't be located we processed a refund immediately and a further email was sent to confirm this. If you have not received these they may be blocked by your email provider or in your junk folder.

Thank you

Chemist Connect

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