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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chessbaron and Baron himself were nothing short of excellent. We ordered an Onxy and Marble set as our family's first heavier set and it shipped very promptly. Unfortunately the set shipped to Canada... Ver más

Valorada con 5 estrellas sobre 5

I believe company reviews are very important and Trustpilot is only as good as its reviewers. Sadly many reviewers appear cavalier, and do not consider the impact on often small businesses. Some - I i... Ver más

Valorada con 5 estrellas sobre 5

Just received my order for 'World chess' travel set. Looks and feels great. Will be an excellent birthday present for my son. Well packaged and prompt delivery. Also enjoyed the personal message sent... Ver más

Valorada con 1 estrellas sobre 5

AVOID!!! I bought what was supposed to be an official FIDE chess set, however it turned out to be either counterfeit or a reject. When compared to a real FIDE set, the pieces aren't weighted the same... Ver más

4,5

Excelente

TrustScore: 4.5 sobre 5

54 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Snappy delivery

Snappy delivery. Good price for a nice product. Very happy with my set. Very quick response when I thought I had a problem with my order. Will happily use Chess Baron again.

27 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling Customer Service

I spent £230 on a chess board, no pieces - just the board. This was a Christmas gift. It was not as advertised, The finish was not high gloss, it was thinner and lighter than advertised, but worst of all it is warped! The very least you should expect of a chess board is that it is flat.
Appalling response from Chess Baron - they said it was warped because it is made from a tree!! They also said the measurements and finish are approximate. I didn’t pay for approximate, I paid for as advertised. Would not recommend

25 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Didn't know what to expect, but an amazing service.

Ordered my first semi-decent chess board. It's hard to know where to choose to buy from with Chess. Either the sites are insanely priced, or they look like something from the 80s.

Chess Baron presented itself well, had a great choice of sets and the service was brilliant. Ordered my set, had DPD update within 48 hours, here within 24 hours after that.

Well packaged with a lovely "thanks for buying" letter. This is how small businesses are supposed to be.

Will be back for more!

20 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Full marks for customer service and products

So I searched high and low for 'the right chess set' for my husband. I found an amazing choice on ChessBaron but some of the reviews were poor. I took a punt and ordered and have had the BEST service from this company. Delivery was prompt within days, the chess set is amazing...beautiful marble in a presentation case.....When I had a question re my order Baron sorted it immediately. I would use this company again in a heartbeat. Full marks guys.

21 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warped lid on Jewellery Box

Baron? The sort Robin Hood fought.
I bought my wife a very expensive so called hand made jewellery box. In less than one year the lid has warped and now doesn't close properly. On contacting ChessBaron it is apparently all down to "this unusual heat period"! In a north facing bedroom without direct sunlight ever falling on the box! Their suggested solution put two catches on it. So unless you live somewhere within the arctic circle I would strongly suggest you look elsewhere.
BTW their website states "Genuine customer service. We believe in, and work for, 100% customer satisfaction. It is all about the customer." my experience tells me this is not true and just a load of guff. Looking down the reviews it seems I'm not the only one.

25 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb

Love it! I've searched everywhere for a backgammon board that is small in size to travel with but not technically a 'travel sized' board that is no use to anyone with it being so tiny. I also wanted the troughs to stop the pieces going 'missing' during the game (I found a lot of boards don't have these). Got exactly what I wanted though and worth every penny. I ordered the 12inch backgammon board. It is wonderfully made with attention to detail. Fast delivery. I'm sure we'll spend many hours with this. Thank you Chess Baron.

16 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible experience

Absolutely terrible experience. I have bought over 10 chess sets in the past 2 years and this was by far the worst experience. I spent 600$ on a chess set from chess baron and it came damaged. Three of the pieces were obviously broken. I sent pictures to the company and he said that he did not see any damage. I then requested to return the set since it was damaged. He said that I could at my expense which was 100$. This company is absolute feces, can’t say the actual word on the review,so I would stay away at all cost

27 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Chessmen, outstanding experience.

I just received my replica Isle of Lewis chessmen from Baron today and couldn’t be more thrilled! The pieces are of superb quality, and perfectly match the fantastic photos on the website. Shipping from Great Briton to the US was much faster than expected, and Baron was extremely responsive by phone. I highly recommend ChessBaron.com.

15 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

CHESSBARON, GAME OF SMOKE AND MIRRORS

CHESSBARON, GAME OF SMOKE AND MIRRORS.

ChessBaron is a barony without a castle, let alone nobility.
Having bought two chess sets with ChessBaron, my loyalty has been slashed with irony and disdain once I decided to return a flawed and faulty set. It was agreed in writing that my purchase would be refunded upon return.
For the return, ChessBaron chose their own courier, which unfortunately broke the board during transit. Rather than dealing with their courier, ChessBaron assumed that I was to take the loss.
So be aware: instead of a knight in shining armour riding a noble steed, ChessBaron is riding a ragged mule loaded with cupidity and disdain.
As a loyal customer, here is my advice: don't be pawned by ChessBaron, the game is wicked.

15 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic chess set

So happy with my order which arrived today. Was panicking a bit after reading some reviews but my worry was unnecessary.

The Triple Weight Margaret Anne 3.5 inch Anjanwood set looks even better that the pictures & feels great to move, nicely weighted.

The leather mat is the perfect size & sits nice & flat, i did think it may lift at edges a bit bit no.

Finally the box which I didn’t particularly need but finishes off the set nicely & hopefully something nice i can pass down to my daughter etc etc.

Ordered at the weekend, was well packaged & it arrived in 4 working days.

Thank you

4 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just perfect. It doesn't get better

I extensively research the market and found CB head and shoulders above all others the sets are more beautiful than any I'd seen anywhere else I purchased a wonderful set promptly delivered and more than meets expectatiobs for weight and beauty and customer service was excellent.

22 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cant be trusted

Cant be trusted. Sells plywood boards advertised as solid wood. Will not give any customer service for defective items. The website is pretty but you will spend twice as much as you would for same quality as elsewhere. Once he has your money you are screwed.

27 de diciembre de 2020
Opinión espontánea

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