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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would appreciate you with 5 stars. I can't give more stars. Because that's impossible. But I would recommended to all customers to CHI Institute. I set up a multiple purchase with the help of the cu... Ver más

Valorada con 5 estrellas sobre 5

I would give you 10 stars plus if I could. The customer service people worked with me as I set up a multiple purchase. The repair people tried extensively to fix my I-9 with an intermittent problem.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The new Palm is nothing short of fantastic. It's lighter, easier to hold and position and the adjustability of the settings makes it the easiest Infratonic device ever. My husband and I have a hard... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love their products. Innovation and commited customer service. As a practitioner I've used the infratonic line for decades. Invaluable tools. Every home should have one. I sincerely mean that.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para masajes

Escrito por la empresa

Our Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

175 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

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Valorada con 5 estrellas sobre 5

I would appreciate you with 5 stars

I would appreciate you with 5 stars. I can't give more stars. Because that's impossible. But I would recommended to all customers to CHI Institute. I set up a multiple purchase with the help of the customer support representatives. Every night, I struggle to decide who gets to use it. Particularly for my arthritis, it seems to be significantly more effective at controlling pain. Since I bought my first machine, the Chi Institute has always been there to offer guidance and assistance when I've needed it. There are simply too many positive things to say!!!

29 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terribly made

The old infratonic was made so well. This one has a hole in the back that they covered with a sticker. The sticker of course gets warm against your skin and comes off. All you can expect as far as repair is to have another sticker sent to you. I have had 4 of these machines. All were worth it but this one. Shame.

16 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company; please order early.

When we placed our order for replacement batteries, we received a phone call from CHI Institute to let us know that they were on backorder. It was a nice gesture, and it helped us feel confident that, despite delays, we would eventually receive the batteries. And, we did! Happily, we did not have to do without our Infratonic, because we ordered more replacement batteries when we installed our last battery on hand. There are a total of 4 Infratonic units among our family members. We suggest that everyone order new batteries BEFORE they are needed.

21 de marzo de 2022
Valorada con 5 estrellas sobre 5

Super Customer Service

Super customer service answering all questions. Item received in two days. They also give you help with the products and you talk with people that actually use the

26 de febrero de 2022
Valorada con 5 estrellas sobre 5

When East Meets West!!!!

Great product and great people! I have been using the Chi machine since 2000 and it is very unique. While being a science based person I do not fully understand its amazing results with calming, pain relief and immune system support I continue to recommend it to family and friends.

8 de febrero de 2022
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Respuesta de CHI Institute

Hello Christina,

Our products can take some getting used to, but the belief that we, and customers like you, have in them pushes us to want to do better with each release. We very much appreciate you sticking with us for so long!

-The CHI Team

Valorada con 5 estrellas sobre 5

Ive been a customer of Chi Institute…

Ive been a customer of Chi Institute for 25 years. They are the Best!

6 de febrero de 2022
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Respuesta de CHI Institute

Hello Dennis,

The belief that you have in our company and our products is very much appreciated. We're thankful that you've stuck with us for so many years, and look forward to many more to come.

-The CHI Team

Valorada con 5 estrellas sobre 5

Grateful Customer

Im a return customer as the Chi products I’ve purchased work! And the staff is most helpful! Thanks for the good work and products you provide.

30 de enero de 2022
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Respuesta de CHI Institute

Hello,

It's great to hear that our products are working for you! Our staff works hard to create the best experience for our customers, so we love to hear those efforts are paying off. Thank you for sticking with us and we'll continue working hard to provide the best service we can!

-The CHI Team

Valorada con 5 estrellas sobre 5

The Palm Chi works well for my issues

The Palm Chi works well for my issues. The pain and swelling from O. arthritis in my wrists and hands has been greatly reduced. After having COVID in 2020 I developed a case of bronchitis that is much improved with use of the Palm Chi. I place it on my chest at night it seems to break up the congestion. I'm much improved and on the mend! I purchased two of the units so I have one at the ready at all times. A great little product!

26 de enero de 2022
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Respuesta de CHI Institute

Hello Patricia,

That is wonderful to hear! We agree that the CHI Palm is a great all-around product, and the fact that it seems to be helping you with multiple ailments just motivates us to continue creating better devices. We wish you the best of luck on your healing journey and thank you for allowing us to be a part of that!

-The CHI Team

Valorada con 5 estrellas sobre 5

Thank you

Thank you. I sent my Chi unit in for service. You went above and beyond. My machine was like new when I got it back. (It had been well used/loved)
The gentleman I spoke to was helpful and friendly. Thank you again for your service.

26 de enero de 2022
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Respuesta de CHI Institute

Hello Julia,

All that thanks goes to Byron in our repair department. He works hard and is great at what he does, so we're very lucky to have him. Thank you for having faith in both our products and our team, and we hope you get amazing results from your Infratonic!

-The CHI Team

Valorada con 4 estrellas sobre 5

Hand held is just not as strong as the…

Hand held is just not as strong as the model 8 I had been using..love to see
you redesign and continue production....

24 de enero de 2022
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Respuesta de CHI Institute

Hi Judy,

We have quite a few customers like you who prefer the older box units, and it's understandable as many of them are still functioning perfectly after more than a decade. Although we have full confidence in our handheld units, we thank you for your feedback as it's valuable and helpful for us to know as we research and develop future products. Thank you, and we hope you stick around to see what we release next!

-The CHI Team

Valorada con 5 estrellas sobre 5

I love their customer service and the…

I love their customer service and the machines too. I own two. My daughters borrow them alot for their children when they are fighting chest colds.

18 de enero de 2022
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Respuesta de CHI Institute

Hello,

We work hard to provide the best service possible, so it's great to hear that effort is paying off! We're glad you and your family are able to experience the benefits of our products, and we hope that they continue to help for many years.

-The CHI Team

Valorada con 5 estrellas sobre 5

I love this palm chi machine and so do…

I love this palm chi machine and so do my horses and cats. I have Rheumatoid arthritis and it helps greatly to relieve tendon and ligament pain and stiffness. I am also using it to heal my mule's stifle injury. I wouldn't be without this machine. I started 15 years ago with their equine version. It is well worth the investment.

16 de enero de 2022
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Respuesta de CHI Institute

Hello Alexandra,

We're so happy to hear that everyone is receiving the benefits of the CHI Palm - even your animals! The Palm can be a great tool for all the ailments to mentioned, so we wish you all the very best in your healing journey. Thank you for sticking with us for the past 15 years, and we look forward to many more!

-The CHI Team

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, easy to order

16 de enero de 2022
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Respuesta de CHI Institute

Hi Linda,

Thank you very much for your feedback. It's great to hear that the process was simple, and we're happy you received your product quickly!

- The CHI Team

Valorada con 5 estrellas sobre 5

Another excellent CHI product!

Over two decades I have acquired quite a few items from CHI Institute and I have ALWAYS been more than satisfied with every new acquisition! Excellent quality, items are as described, long lasting and very helpful in a wide range of use. My recent CHI Leash was added to my CHI Palm. I use my Palm on animals as well as people. Often an animal can become unpredictable and my Leash is there to reassure control of the unit protecting it from being dislodged or dropped. The animals also enjoy inspecting the color and texture of the Leash! An added bonus to their ongoing interest in treatments! As careful as some people can be there is always a chance of dropping the unit and the Leash protects those potential errors as well. Thank you CHI for another wonderful product! I hope this becomes an excellent year for all!

13 de enero de 2022
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Respuesta de CHI Institute

Hello Laurie,

Thank you so much for your kind words! It's great to hear that your animals are getting as much benefits as the humans are - we hope they're enjoying it and find great success with their treatments. We appreciate you being with us for the last two decades, and look forward to being able to help for many more!

Wishing you the best health and wellbeing in 2022,
The CHI Team

Valorada con 5 estrellas sobre 5

Awesome service

Awesome service - got my chi back super fast and it works great !

29 de diciembre de 2021
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Respuesta de CHI Institute

Hi Tammy,

Our team works hard to provide the best service possible, so it's great to hear that our efforts are paying off. Thank you for your support!

- The CHI Team

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