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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Got quick help for an item which hadn't been dispatched, although I had to chase this initially. An alternative was swiftly delivered as it transpired the item I'd ordered was out of stock. I hadn't... Ver más

Valorada con 4 estrellas sobre 5

Had a bit of a roller coaster of an experience recently, but overall I'm glad that customer service got everything sorted. If you want to return something make sure you try emailing from two differ... Ver más

Valorada con 5 estrellas sobre 5

James was really helpful. He took the trouble to track in his records a sth whether I had actually placed my order. I hadn’t but he advised me what I should do if the money had been taken out of my ac... Ver más

Valorada con 1 estrellas sobre 5

If only we could leave 0 star reviews hopefully someone reads before buying of this company. Like all the other 1 star reviews have left shocking wait on dispatch time. No reply in inquiries as to whe... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

Chickidee is a lifestyle homeware destination for beautiful decor, home accessories and gifts.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,2

Todas las opiniones

(222)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Order still hasn't shown up

Order still hasn't shown up. I asked after 2 weeks was told of delay due to Xmas. This should have been communicated in confirmation email. I understood tho and happily waited. 2 weeks later I am still waiting. They have already taken my money for the order to and now are taking their time to reply. Not good enough.

28 de enero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Would recommend!

Hadn't realised orders were delayed (was advised it was mentioned on the website but I must have missed it). No matter, good communication after a quick request for an update. The items arrived today as informed. Very pleased with them! Well packaged and good quality items. Would shop here again.

27 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service quoted 3-5 working…

Terrible service quoted 3-5 working days for delivery, no communications about the fact that order is delayed, no one answering emails, finally managed to get hold of someone on their social media, promised delivery today, nothing turned up.

25 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this shop

Love this shop! My order was a little slow to be despatched (understandable given just after christmas). I contacted customer support and April had my item located and shipped the next day! 10/10 would recommend

25 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received the wrong item

Received the wrong item, it was dealt with immediately. The correct item was sent straight away and I was told to keep the wrong item! Will definitely order from you again, thank you!

21 de enero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Speedy Refund great comms

Items received sadly 2 were damaged in transit. Emailed with photos showing damage, immediately received response offering to replace items. On further thought I requested a refund and was told to keep the items.
Refund immediately, great communication only concern was how items were packaged initially, hence 4 stars instead of 5.
Will continue with shop with Chickadee no reason not to.
Thank you April

18 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Chickidee

I think the customer service at Chickidee is fantastic, as a result I went on to do nearly all of my christmas shopping with them! The buying experience is easy and orders are processed really quickly. The service I received when there was an issue was almost immediate. It certainly puts Chickidee at the top of my go-to shops!

28 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, personal response from April when my order wasn’t delivered. She arranged for prompt re delivery. Thank you

28 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Chickidee products are beautiful and high quality. The company is professional and personable. I have recommended the company to many friends and it will continue to be my ‘go to’ place for stylish and individual gifts.

22 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

2 weeks, still waiting for my refund

Awful. Delivered my order promptly which I can't complain about but the items were unsuitable so returned them. Sent back via DPD, received an email from DPD which shows my return has been delivered.. 2 weeks ago. Still haven't received my refund. Emailed twice with no response. Con artists.

10 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was excellent.

Customer service was excellent.
What a breath of fresh air , a company that actually takes the time to reply and contact their customers.
I received an email from the courier service stating my goods had been delivered but I hadn’t received the items. I contacted Chickidee and received an immediate response. Chickidee arrange for the goods to be resent . Fabulous service. Thank you.

9 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The wrong item was sent by mistake

The wrong item was sent by mistake. I immediately contacted Chickidee & I received a reply and solution straight away. I have ordered from this company many times and always receive first class, personal service. I love to shop with small businesses like these. Customer care is paramount and these guys deliver it in a bucket full….thank you.

7 de diciembre de 2021
Opinión espontánea

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