Chic Soul Opiniones 127

The clothing looks nothing like what it does on the models on their website. DO NOT waste your money here! It’s basically like SHEIN, but severely overpriced. They are just scamming women.

I had high hopes for this dress. Based on the size information provided, I decided to size up- I normally wear an XL no matter the brand or style. This 2X fits like a Large or XL at best. It was not flattering on me at all, and did not fit as pictured on the model. When I received the dress, it had no tags, so I wonder if it was a returned item. Also, when I ordered, I saw NO statement that it was a final sale, but when I received the invoice- it was marked as such. I even searched returns/exchange info before I purchased in case it didn’t work, because I never buy anything that I can’t return or exchange. This further proves my point that it was not marked final sale except on my invoice. That seems like sneaky business practices. I definitely won’t ever order from this company again and would appreciate if they would refund my order including shipping. I highly recommend that you DO NOT BUY from Chicsoul- Auburn, AL

Chic Soul has started sending out clothes without their actual brand tags. Instead, you'll probably get the exact same item but with a generic 'Made in Taiwan' label. This is super frustrating because I buy from them specifically for their brand name and quality. Getting unbranded inventory is a major red flag. After submitting an inquiry about this, I was informed that the Taiwan vendor is listed is a verified Chic Soul vendor (whatever that means).

I wish I would've read the fine print on returns. They only issue a replacement and no refund. I have returned items TWICE and sadly spent more money sending them back and re-ordering. The quality of the clothing is really sad and cheap. Today I tried on one of my exchanged items and I laughed when I put it on. No use sending yet another item back that I have to pay shipping for. Other than quick shipment and prompt returns, I found this company to be really disappointing.

Oh how I wished I would have checked Reddit, Trust Pilot or BBB before ordering from this company. CHEAP clothes from China. I ordered 2 dresses because I was unsure of the size and neither fit. Both were made of some horrible waterproof feeling fabric that felt like it belonged on a tent. Did NOT look as advertised on website and social media. I attempted to return only to now find out they do not refund your money - only issues a store credit. RUN FROM THIS CO! BIGGEST SCAM I'VE EVER SEEN.

The clothes are MUCH larger then shown in the picture and the sleeves are not what they are described or shown as. The oversized boyfriend tees should have 1/2 slleves and they are short sleeves. The big problem is that they are thieves. They offer gift cards and do not accept returns. I am out $100 now and intend to fight this. This is a scammer company. Buyers beware. Do not buy from them.

Cheap clothing that does not fit like sizing indicates. They refuse to give refunds when their clothing does not fit and offer a “gift card” when reaching out to customer service. I’ve now wasted $50 because their customer service is so poor!

DO NOT DO NOT ORDER FROM THIS COMPANY!!! CLOTHES ARE AWKWARDLY SOWN LOOK NOTHING LIKE IN PICTURES!!! SUPER CHEAP!!! PLEASE PLEASE REVIEW RETURN POLICY. THEY ONLY GIVE STORE CREDIT! THEY WILL NOT GIVE YOU A FULL REFUND! UNFORTUNATELY, I DID NOT REALIZE THAT I WOULD NEVER ORDER FROM THIS COMPANY!!

Not recommending that store. All clothes are not even worth taking in hands

The so called hoodie was a t shirt with a hood. Cheap material not worth what you pay. Read the refund policy because they charge 8 out of your refund plus you only get store credit so I just flushed 50 down the toilet! HORRIBLE HORRIBLE HORRIBLE DO NOT WASTE YOUR MONEY

I should have looked at their return policy first!!! Cost $8-10 to return (and I live in the same town) and you only get store credit!
The fabric of one of my items was so cheap I swear it could have been bought at family dollar.
Will never order again!!!

Oh where do I start. Firstly; I am a plus size woman. I am 5’6, 240 LBS I am a 44DD, I have back fat, a love handle. I shop at Torrid, Lane Bryant, and sometimes Target and TJ Maxx when they have good items. If you go on to their website and you don’t look like the woman in the pictures, these clothes will NOT fit you. They are at best XXL or a 1X. Their return policy is horrendous. They only offer a store credit. They charge a fee when you return items. Currently I have lost around $60 in return fees. Once again, if you are bigger than the women in their pictures, their clothes will NOT FIT YOU. Save your money and go to Torrid, who are actually true to size. Chic Soul should be shut down for false advertising. It’s a scam.

They used to have cute things, I'm not sure what has happened but quality, designs and service are all down. Returns are at a charge. You do not get your money back even if you return immediately only a credit, at diminished value. I waited and waited and chose carefully and I just got my order on credits and it's crap. crap material. Looks like a tent. I do not want to return and lose more money to try to buy something else that is crap. I have things from years back that are nice designs and nice material. What gives?

Why offer a freebie with an order when you argue with customers about sending it? Had to fight tooth and nail to send me my freebie that your Facebook page and personal email offered! Been shopping for years but NEVER AGAIN!!!

This is a scam!

They are thiefs as they take your money, promise goods that don't get delivered. When you chase them, they don't answer emails and the order link stops working after 30 days.

You can't report a problem with'shop' less than 30 days and can't submit a complaint without a valid URL.

Absolute scam! I'm annoyed I didn't use PayPal as I normally do!

Very cheap clothing. Most items get holes after 1-2 washes. It is not quality and definitely extremely overpriced. They are taking advantage of the plus sized shoppers who desperately want cute clothing. Avoid this online store! Returns are not free no matter what and they will not refund you full price or anything. Just store credit-minus their crazy fee-to purchase more cheap items that won’t last. So sad. I gave it many chances!
This is an in general review for anyone looking to order through them. I have felt this way for many purchases.

I have not received my item still and have emailed three times.
No way to contact for a refund. Terrible as I'm out of pocket and have no item to show for it. DO NOT ORDER FROM THIS COMPANY

Awful service I placed an order in February it has been sat saying ready to ship since then. I have emailed 3 times for some information on my order and when I can expect it and no response. I have tried both email addresses they have online and neither gets a response. Avoid at all cost, dodgy company that are just there to rip people off.

I ordered a pair of white leather boots and they sent me some brown and pink boots.I ask for a refund or send me the correct boots they said sorry but we can only refund you 20% which $12.83.I paid them $73.64.This places is a rip off . Please do not order from this place.This place should be put out of business.

The two sweaters I ordered were two small. Their return policy is only to get a store credit, as if I want to order anything else. And they deduct anywhere from 8 to 11 dollars return fee per item. Stay away from these people. The quality of the sweaters weren't great. They both felt really cheap. Won't be shopping here again, they can keep their stupid store credit.