Chorley Group Opiniones 

9169
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Days before collecting my new car on the Motability scheme, I found out the salesman had quietly tried to give me a less powerful car than I'd been priced for, in the colour I wanted, a spec that wasn... Ver más

Valorada con 5 estrellas sobre 5

I have just took receipt of my new Mobility car and I have to say Daniel made everything easy. Kept excellent communication with me via phone and email on the status of the car. He was friendly, prof... Ver más

Valorada con 5 estrellas sobre 5

First class service from the team at Chorley Nissan. Jack was superb in the whole process, kept us informed at every stage of the process and within a week we were driving away in our car. Really plea... Ver más

Valorada con 5 estrellas sobre 5

Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario Nissan
  6. Concesionario de automóviles usados

Escrito por la empresa

Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.

chorleygroup.co.uk Details

Escrito por la empresa


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 76% de las opiniones negativas

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4,5

Todas las opiniones

(9169)

444 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Down on power, down on honesty

Days before collecting my new car on the Motability scheme, I found out the salesman had quietly tried to give me a less powerful car than I'd been priced for, in the colour I wanted, a spec that wasn't even on the Motability scheme. When I queried it, he claimed it was on the scheme. It wasn't. I asked him to cancel. He didn't. I had to ring Motability myself to sort it out. Zero transparency. A bit of honesty early on might have kept my custom. Ordered elsewhere instead.

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Mobility Car

I have just took receipt of my new Mobility car and I have to say Daniel made everything easy. Kept excellent communication with me via phone and email on the status of the car. He was friendly, professional and extremely knowledgeable. He made it all so easy, thank you Daniel!

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I dealt with Will at Chorley Group Wigan. He was great from start to finish and made the whole process quick and easy and did everything he said he would. A pleasure to do business with and I would definitely recommend

24 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Adam was absolutely fantastic came out…

Adam was absolutely fantastic came out to us never once pushing or making us feel uncomfortable he answered all our questions about the car we was looking at then when we decided to buy he done everything for us would highly recommend going there.

24 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a car from Chorley Nissan in…

I bought a car from Chorley Nissan in Wigan and a big thanks to Adam for sorting us our car out he was great and took care of everything and even getting rid of me old car which was at end of life. Great cars for sale and reasonable prices. Would definitely recommend. Thank you

23 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

From start to finish could not fault the service we received when we bought a car from the Bolton branch.
Chris and Danny could not help us enough and went out of there way to make the sale go through smoothly.

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gareth was fantastic throughout the…

Gareth (Burnley Branch) was fantastic throughout the process. Was thorough and Made the process really straightforward. Exceptional customer service and have guaranteed “another” long term customer.
Thank you!
Jordan B

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a brilliant experience at Wigan…

Had a brilliant experience at Wigan Nissan. Tom Shuttleworth was the salesman that was dealing with me . He was excellent.He helped me find my new car . Kept me up to date with all the process and on the day of collection, everything rang so smoothly. Love my car so much and would definitely go back and speak with Tom over my next car. Massive Thank You again Tom for being so helpful

19 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

terrible

terrible over the past three times our car went in to be fixed items have been stolen. a hello kitty fan from the back of the left seat when the carama went in to be fixed earlier this year. next the air con went a pen was stolen. now lastly they called it in for software update and now my special glasses i need to be outside have been stolen from the same back of the seat the fan was in. they are refusing to pay for replacement glasses the glasses were left the night before it went into them and gone after it come back. saying no cctv? surely that would show someone in the back of the car were they should not of been in the first place. won’t be using ormskirk one again next car w8nt have anything to do with these idiots.

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service from the team at…

First class service from the team at Chorley Nissan. Jack was superb in the whole process, kept us informed at every stage of the process and within a week we were driving away in our car. Really pleased we chose Chorley Nissan and would highly recommend them to others. Great selection of new and used cars

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I found the staff at MG Chorley very…

I found the staff at MG Chorley very helpful and friendly. They took time to explain everything in detail and answered all my questions. The part change process was efficient and a fare price was offered for my old car. Alex found me a new care which met all my requirements and is a great colour! On hand over day Simon was very helpful and accommodating, sitting in the car with me and explaining how everything worked. That meant I could drive home confidently.

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great process

It was a very smooth process and the salesman made us welcome and gave us an honest opinion when we had told him what we were looking for. I would definitely recommend.

9 de julio de 2026
Opinión espontánea
Logotipo de Chorley Group

Respuesta de Chorley Group

Dear David,

Thank you for your fantastic review!

We're delighted to hear you had such a smooth and enjoyable experience with us. It's great to know our team provided honest advice, made you feel welcome, and helped you find the right vehicle for your needs without any pressure.

We really appreciate your recommendation and thank you for choosing Chorley Group.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Valorada con 5 estrellas sobre 5

Superb Service

We had an excellent experience purchasing our new MG S9 from Chorley MG. From start to finish, the whole process was smooth, straightforward, and completely hassle-free.

A special thank you to Megan, who provided superb service throughout. She was friendly, professional, knowledgeable, and kept us informed every step of the way, making the entire purchase feel seamless. Nothing was too much trouble, and she made collecting our new car today a really enjoyable experience.

We're absolutely delighted with our new MG S9 and couldn't be happier with the outstanding customer service we received. We would highly recommend Chorley Group to anyone looking for a new car, and especially Megan for making the whole experience so easy and enjoyable.

Thank you once again, S&S.

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be very weary of finance negotiations

Very Disappointing experience with Chorley Motors.
Approached dealership excited about buying a car, but unfortunately the overall process left us feeling uncomfortable and lacking extreme confidence especially in the transparency of the finance and negotiation discussions. I’d be very weary going in as a naive customer.
While the staff were polite throughout (typically sales trained) the experience ultimately became stressful rather than enjoyable, and despite raising our concerns directly with management, we remain disappointed with the outcome and overall handling of the matter.

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had a great experience with this…

Had a great experience with this company. Had a fair way to travel to see the vehicle and was relying on the companies description of it, and it was as described, if not better !
Adam looked after me without the usual pressure sell.
I have no hesitation in recommending Chorley Preston and their website will be my first port of call in should I consider another purchase

9 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

BIG THANKYOU…

Would just like to say a BIG THANKYOU to Sean Black purchased my. New car & the process was made so easy for me .
Sean Black even arranged delivery to my home address , very professional, would certainly 100% recommend & would certainly buy again.
Once again a big thank you to Sean .

9 de julio de 2026
Opinión espontánea

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