This is the third KIA Ceed I have purchased from Acorn Burntwood. Generally speaking they are an excellent company. I do feel they have now failed a little regarding customer communications. I did n... Ver más
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Consulta las opiniones de los clientes
Another amazing visit. EML came on Lauren & Molly both fantastic ringing me with updates on the car. Engineer found the fault and fixed it within 24 hours. Thank you. Customer Service at Acorn kia C... Ver más
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I have bought a Kia Niro at Acorn and just finished the annual service and MOT there. The service is great, a full 3 mins video showing the underneath of the car with the engineer’s comment is amazing... Ver más
La empresa ha respondido
Just wanted to say that Mitch at Acorn Kia, Burntwood has been exemplary in his assistance with my purchase. I dropped in on the off chance and it just so happened that he sourced the exact vehicle I... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario Kia
- Concesionario de autos
- Servicio de arrendamiento de automóviles
- Concesionario de vehículos de motor
- Concesionario de automóviles usados
Escrito por la empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Información de contacto
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Reino Unido
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excelente
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Good new car experience
Good car and Haley looked after us well. All in all a good experience when buying a new car.
25 de abril de 2026
Opinión espontánea
I’m a motobility customer and my car…
I’m a motobility customer and my car was picked up on time and was returned in excellent condition later the same day thank you!
23 de abril de 2026
Opinión espontánea
This is the third KIA Ceed I have…
This is the third KIA Ceed I have purchased from Acorn Burntwood.
Generally speaking they are an excellent company. I do feel they have now failed a little regarding customer communications. I did not receive a call to say my car was ready for collection and also on this occasion no service video was sent. They may seem minor points but they do make a difference.
24 de abril de 2026
Opinión espontánea
Quick and friendly.
MOT and service done in a day. No nasty surprises, kept informed. Polite and friendly staff. Will return,
24 de abril de 2026
Opinión espontánea
Acorn staff amazing helpful n patient…
Acorn staff amazing helpful n patient from start to finish
24 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Rosie, for your fantastic feedback. We're delighted to hear that your experience was excellent from the moment you arrived. Our friendly staff are dedicated to providing reliable customer service and going above and beyond for your satisfaction. We pride ourselves on creating a pressure-free environment and ensuring strong aftercare throughout your ownership journey. If you need any further assistance, please feel free to reach out. We truly appreciate your trust in us . Take care and have a fantastic day.
Very friendly and welcoming team at…
Very friendly and welcoming team at Acorn Kia service, they took care of us and our Kia.
Answered all our questions and we’re very professional.They even washed our Kia for us which was a welcome surprise.😊
Thank you Service team.
23 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Bernard, for your wonderful review. We're thrilled to hear that you found our garage to be reliable and our staff to be friendly and helpful. Our team are dedicated to providing excellent customer service and ensuring a smooth, pressure-free experience for all our customers. Your satisfaction is our top priority, and we appreciate your recognition of our commitment to quality and aftercare. If you need any assistance in the future, please don't hesitate to reach out. We're here to support you. Hope you have a great day.
Excellent service
Johnathon was so kind and put me at ease straight away . He helped me with choosing my next motability car and made the whole process very easy
22 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our friendly staff. especially Johnathon. Our commitment to providing reliable customer service in a pressure-free environment is at the heart of what we do. We strive to ensure a smooth and transparent car-buying experience, and we are always here to support you throughout your ownership journey. Your satisfaction is our priority, and we appreciate your trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Great experience with this garage
Great experience with this garage, very straightforward, no hard sell. Josh was excellent, organised a test drive then dealt with him throughout the purchase.
16 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Nigel, for your fantastic feedback. We're thrilled to hear that you enjoyed your visit to Acorn and appreciated our pressure-free sales environment. Our friendly and knowledgeable staff are dedicated to providing a smooth and transparent car-buying experience, ensuring you feel valued and supported in your decision-making. We take pride in our commitment to excellent customer service and aftercare, and we are here to assist you throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back when you collect your car. Take care and have a great day.
Excelent customer service
17 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Melvyn, for your fantastic feedback. We're thrilled to hear that you enjoyed your visit to Acorn and appreciated our pressure-free sales environment. Our friendly and knowledgeable staff are dedicated to providing a smooth and transparent car-buying experience, ensuring you feel valued and supported in your decision-making. We take pride in our commitment to excellent customer service and aftercare, and we are here to assist you throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back when you collect your car. Take care and have a wonderful day.
Great Service
This is the 4th car I have bought from Acorn Kia (Burntwood).
Staff have always been very helpful when I’ve gone in or if I’ve called.
They have always answered any questions I’ve had and followed up via email
20 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, David, for your fantastic feedback. We're delighted that we were able to assist you in finding your 4th car. Our friendly staff is committed to providing a pressure-free and transparent car-buying experience, and it's wonderful to know we met your expectations. Your satisfaction is our top priority, and we are here to support you throughout your ownership journey. If you need any further assistance, please feel free to reach out to us anytime. Take care and have a great day.
Very friendly
Very friendly, informative & not pushy. Talked through options & very honest at managing expectations. Happy to show us colours, makes & models.
19 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Sarah for your fantastic feedback! We're thrilled to hear that you enjoyed your visit to Acorn and appreciated our pressure-free sales environment. Our friendly and knowledgeable staff are dedicated to providing a smooth and transparent car-buying experience, ensuring you feel valued and supported in your decision-making. We take pride in our commitment to excellent customer service and aftercare, and we are here to assist you throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back when you collect your car. Take care and have a wonderful day.
Very good experience
Really good in terms of contact and knowing their stuff about the cars. They were also helpful when it came to arranging delivery and pick up of the part exchange.
Only downside was that at the dealership itself, it was a little slow to get through. I'm sure once they're not working out of porta cabins this will improve.
Otherwise great.
18 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you for your 4-star review, Alex. We're delighted to hear about your positive experience with our friendly staff and the excellent customer service you received. Our commitment to providing a pressure-free sales environment and reliable aftercare truly reflects our dedication to customer satisfaction. We aim for a smooth and transparent car-buying experience, and it’s wonderful to know we met your expectations. Should you have any questions or need assistance in the future, please feel free to reach out. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. We can't wait to welcome you back to our brand new showroom. Take care and enjoy your new car. Happy Driving 🚗 Have a great day.
Great MOT and Annual Service
I have bought a Kia Niro at Acorn and just finished the annual service and MOT there. The service is great, a full 3 mins video showing the underneath of the car with the engineer’s comment is amazing. A courtesy car is requested at a reasonable price during the MOT and my car has been washed as well. Definitely I will recommend everyone going to Acorn for service.
15 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you for your 5-star review. We are thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing reliable customer service in a pressure-free environment is at the heart of what we do. Your satisfaction is our priority, and we appreciate your trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and have a great day.
Excellent as always
Excellent as always. Made to feel as if you’re listened to and that your custom is important to all concerned as Acorn Crewe
16 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Ian, for your fantastic review. We're delighted to hear that you found our staff friendly and welcoming, and we truly appreciate your feedback. We look forward to providing you with the same reliable service and quality support on your next visit. Hope you have a great day.
Another amazing visit
Another amazing visit. EML came on Lauren & Molly both fantastic ringing me with updates on the car. Engineer found the fault and fixed it within 24 hours. Thank you.
Customer Service at Acorn kia Crewe is excellent. I purchased the kia from this dealership and they have been brilliant.
16 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Tina, for your wonderful review. We're thrilled to hear that you found our garage to be reliable and our staff especially Lauren and Molly to be friendly and helpful. Our team are dedicated to providing excellent customer service and ensuring a smooth, pressure-free experience for all our customers. Your satisfaction is our top priority, and we appreciate your recognition of our commitment to quality and aftercare. If you need any assistance in the future, please don't hesitate to reach out. We're here to support you. Hope you have a great day.
Helpful and caring
Called in twice looking to change my mobility car, not due for 2 weeks, found their mobility advisor, polite, friendly, professional and very helpful. To the extent that paperwork completed and will be submitted when due, to save me having to call back. highly recommended, having been to other dealers who were not as attentive or helpful when they found out it was a mobility vehicle
16 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Peter, , for your wonderful feedback. We're thrilled to hear that the team provided you with excellent service in a pressure-free environment. Our team is dedicated to ensuring a smooth and transparent car-buying experience, and it's great to know that you felt supported throughout the process. We pride ourselves on our knowledgeable and friendly staff, and your satisfaction is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit to collect your new car. Take care and have a wonderful day.
No pressure sales reps
No pressure sales reps. Able to wander around looking at cars. When we chose one the rep Mike gave us all the information. The left us while we decided on the next step. Staff very helpful and pleasant. Bought the Kia Sportage.
15 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Margaret, for your fantastic feedback. We're delighted to hear that your experience was excellent from the moment you arrived. Our friendly staff are dedicated to providing reliable customer service and going above and beyond for your satisfaction. We pride ourselves on creating a pressure-free environment and ensuring strong aftercare throughout your ownership journey. If you need any further assistance, please feel free to reach out. We truly appreciate your trust in us. Take care and enjoy your new car. Happy driving. Have a wonderful day.
Very knowledgeable very professional…
Very knowledgeable very professional and courteous a really nice easy transaction well done!
31 de marzo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you David, , for your fantastic feedback. We're delighted to know you had an excellent experience with our friendly staff. Our team is committed to providing reliable and trustworthy customer service in a pressure-free environment. We take pride in ensuring a smooth and transparent car-buying experience and supporting you throughout your ownership journey. Your satisfaction is our priority, and we truly value your support. We look forward to assisting you again in the future. Enjoy your new car. Happy Driving. Have a fantastic day.
Relates to acorn kia Macclesfield I am…
Relates to acorn kia Macclesfield I am disgusted this company sold a vehicle to my best friend who is 80+ years old took a deposit and then sold the vehicle to someone else and saying "sorry" how can this happen he has a receipt for the sale showing a deposit yet they sold the vehicle to someone else is this not breach of contract? You should be ashamed Acorn
11 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Hello Stuart, Thank you for taking the time to leave your review. This isn’t the experience we aim to provide for our customers. We are always concerned when an experience does not meet our high customer standards. Our Customer Care Team will pass this to the Head of Business at the site to review this as a priority and contact you directly to discuss what has happened and work towards a resolution with you. Thank you again for bringing this to our attention.
couldnt ask for better service no pushy…
couldnt ask for better service no pushy salesperson
Chloe was fantastic credit to your team explained
everything showed me the controls and even contacted
me when i got back to see if i was happy with the car
10 de abril de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you Michael, for your fantastic feedback. We're delighted to know that our friendly staff provided you with excellent service in a pressure-free environment. Your satisfaction is our priority, and we take pride in offering a smooth and transparent car-buying experience. We truly appreciate your trust in our reliable dealership and are committed to supporting you throughout your ownership journey with our strong aftercare. If you need anything else, please feel free to reach out. We look forward to welcoming you back soon Take care and enjoy your new car. Have a great day.
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