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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I didn’t expect a hearing aid to feel this natural—but chosGo really surprised me. I’ve tried others before that felt bulky and uncomfortable, but these are lightweight, sleek, and easy to wear all... Ver más

Valorada con 5 estrellas sobre 5

Customer service responded to me quickly, courteously, and attentively by text initially and then by email. My problem was that I could not use the hearing aide I received - an inside the ear mod... Ver más

Valorada con 1 estrellas sobre 5

I bought a hearing aid. It did not work. I wrote to get a refund. Got an offer for another hearing aid. I did not accept it. By offering the other hearing aid, you avoided sending me a return add... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got an immediate response when I had questions about settings. They gave me suggestions for all environments, (watching tv, being outdoors, etc). Not only that, they checked in after to make sure... Ver más

Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicio de reparación de audífonos

Escrito por la empresa

1、45 Days Free Trial! 2、1-Year Manufacturer's Warranty! 3、Get the Trade-In Privilege! Welcome to CHOSGO Best OTC hearing aids for seniors. Discover advanced Rechargeable hearing aids, Bluetooth hearing aids, CIC hearing aid, BTE hearing aid, Provide OEM/ODM service, Find the perfect hearing solution.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

370 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 63% de las opiniones negativas

Suele responder en menos de 2 semanas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I’m very pleased with my experience so…

I’m very pleased with my experience so far! The communication has been smooth, clear, and very professional from the beginning. the team have been responsive, kind, and helpful in answering any questions I had. I really appreciate how organized and supportive the process has been, which made everything feel easy and comfortable.

Overall, it’s been a great experience working with CHOSGO Hearing so far, and I’m looking forward to receiving the product

8 de abril de 2026
Valorada con 5 estrellas sobre 5

Easy Does It

I had a question about the fit for my ear , called and promptly got the info I needed. quick and easy customer service !!!!

20 de marzo de 2026
Valorada con 5 estrellas sobre 5

Attentive Individualized Service

Customer service responded to me quickly, courteously, and attentively by text initially and then by email. My problem was that I could not use the hearing aide I received - an inside the ear model- because it was too large for my very small ear canals. It would fall out immediately even with the smallest tips. The representative directed me to Chosgo's smallest devices and offered to replace the large model with a different smaller aide for just the additional charge of shipping without the need to return the ill fitting one (which I am to donate to a needy hearing impaired senior.) I am so hopeful the small unit will fit but if it does not, Chosgo has reassured me they will make it right with a refund.

23 de marzo de 2026
Valorada con 1 estrellas sobre 5

I bought a hearing aid

I bought a hearing aid. It did not work. I wrote to get a refund. Got an offer for another hearing aid. I did not accept it. By offering the other hearing aid, you avoided sending me a return address. I maile it to the shipping address, but no refund was given beecause I did not follow your fine print. To me that is a convenient way of stealing.

28 de agosto de 2025
Logotipo de Chosgohearing

Respuesta de Chosgohearing

Hi Clifford
Thank you for your feedback.

I checked our email communication records. I didn't find any feedback from you regarding any product issues or our request for a replacement (unless you didn't contact us using this email address clif**@turkstra.ca).

Because of your dispute, we sent you an email with consultation. But We don't received any response. Ultimately, the bank determined that your failure to return the product resulted in a loss caused by you, not us.

Although a long time has passed, we are still willing to resolve this issue for you. Please contact our customer service staff. Please provide the tracking number for the returned item. Our finance department will process the refund once we receive the returned item.
Thank you.
Chosgo Support Team

Valorada con 5 estrellas sobre 5

The best hearing aid that's accessible,comfortable, and stylish!

I didn’t expect a hearing aid to feel this natural—but chosGo really surprised me.
I’ve tried others before that felt bulky and uncomfortable, but these are lightweight, sleek, and easy to wear all day. They don’t look or feel like a typical “medical device,” which makes a big difference in confidence.
The sound quality is what really stands out—conversations feel clear and natural again, even in noisier settings. I’m no longer constantly asking people to repeat themselves.
What I love most is that chosGo focuses on making hearing aids more accessible, comfortable, and actually stylish. It feels less like a compromise and more like an upgrade to everyday life.

17 de marzo de 2026
Valorada con 1 estrellas sobre 5

Still not received

Still not received any information on my hearing aid return, since Sept. 10th 2025.

17 de agosto de 2025
Logotipo de Chosgohearing

Respuesta de Chosgohearing

Dear Nada,

Thank you for reaching out, and please accept our sincere apologies for the lack of communication regarding your hearing aid return.

I understand your frustration that you have not received any information since September . This is not the standard of service we aim to provide.

To help me locate your return and provide an accurate status update, could you please confirm the following and send to our team email:info@chosgohearing.com

Your order number
RMA code
The tracking number for the return shipment

Once I have these details, I will follow it.

Thank you for your patience, and I look forward to assisting you further.

Best regards,

Tom
Chosgo Support Team

Valorada con 3 estrellas sobre 5

Try them to see if they are for you.

I bought the Chosgo SmartU hearing aids. There are many settings to customize your hearing aids. Even a hearing test to customize them to your hearing condition. All this sounds great. If only they worked the way you wanted.

When the hearing aids are customized to the way I want they change back to the way they were before in minutes sometimes seconds. I’m constantly pulling out my cellphone to go on the app and change the settings again. I stopped wearing my Chosgo hearing aids and returned to wearing my over the ear hearing aids that I got from my audiologist.

18 de agosto de 2025
Valorada con 5 estrellas sobre 5

Fast Shipping!Great Support!

Fast Shipping Great Support Great web site. Hearing with the new hearing aids is different at first but they explain on the website it takes time for the brain to process the changes and your hearing is clearer the longer you wear them.

27 de febrero de 2026
Valorada con 1 estrellas sobre 5

They Won't Pay Shipping for Broken Items

I contacted their after-sales service, but they refuse to take responsibility or provide a prepaid return label for their defective product. They only provide irrelevant troubleshooting videos. Avoid this seller if you expect any real warranty or support.

1 de enero de 2026
Valorada con 5 estrellas sobre 5

Impressive customer service.

I got an immediate response when I had questions about settings. They gave me suggestions for all environments, (watching tv, being outdoors, etc).
Not only that, they checked in after to make sure their suggestions were working for me. They customer service is very caring and responsive.

5 de enero de 2026

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