I ordered “crystal caviar” after…
I ordered “crystal caviar” after opening the bag , it was bone dry , I also received gummies with my order, they were slimy and disgusting . Exposed to heat I think?
I contact customer service , to be told , “yah there’s nothing we can do about the green, it’s good” (apparently staff smelled it and said it’s unreal) it wasn’t . Smelled like Durban kush(mids) at best .
So, after being promised points for the gummies , and eventually agreeing on points for the crappy bud too.
It’s been one week, and I’ve been ignored 3 emails now by customer service .
No points added . Nothing.
If you want to be disrespected, told you’re wrong even though you’ve been smoking pot for 20+years (with photos of course) then ignored. Then be my guest.
Btw, this was my FIRST complaint in 7 orders, and this is how it was handled.
14 de noviembre de 2023
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