Respuesta de Cipherwave
Good Day Stuart. Thank you for your feedback. We will be in touch to clarify the quotes you receive and how we can improve.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Información sobre la empresa
- Proveedor de servicios de Internet
- Computación en la nube
- Almacenamiento en nube
- Servicio de recuperación de datos
- Proveedor de servicios de telecomunicaciones
Sobre Cipherwave
Escrito por la empresa
CipherWave is an established South African, Tier1, Internet Services Provider(ISP). We are a Verified B-BBEE Level 1 contributor.
Our strong partnerships allow us to provide best-in-class, global, enterprise-grade technology-combined with our expertise, we deliver tailor-made, scalable, CONNECTIVITY, VOICE, CLOUD and SECURITY solutions, to fuel your business ambition.
Our differentiator is the quality of our service, driven by our relentless focus on customer experience.
We Own and Manage our network, cloud and voice infrastructure, which enables us to provide fast, reliable and efficient service and support to our customers.
Our Service Pillars
Escrito por la empresa
- CipherOnline - High-performance Connectivity built for reliability, uptime and scale.
- CipherWave delivers managed connectivity solutions designed for organisations that require stable, secure, always-on access across offices, cloud platforms, communication systems and distributed teams.
- CipherCloud - Secure Cloud infrastructure designed for flexibility, resilience and control.
- CipherWave provides scalable cloud environments that enable organisations to securely access, manage, and protect business systems, applications and data across hybrid and cloud-first operations.
- CipherVoice - Unified Communication systems built for seamless customer and team engagement.
- CipherWave delivers integrated voice and communication solutions that simplify collaboration, improve customer interaction and provide visibility across modern business communication environments.
- CipherSecure - Enterprise-grade security designed to protect systems, data and operations.
- CipherWave provides proactive security solutions that help organisations secure infrastructure, manage risk, maintain visibility and protect critical business environments from evolving threats.
Resilient. Reliable. Intelligent. Relentless focus on customer experience.
Behind every breakthrough product launch, every market expansion, every deal closed across time zones - there is a solutions partner working silently, relentlessly, at full power.
Información de contacto
74 Waterfall Drive, Waterfall City, Midrand, 1685, Johannesburg, Sudáfrica
- 0105410000
- info@cipherwave.co.za
- cipherwave.co.za
We are the fuel behind your ambition
4,1
Muy bueno
9 opiniones
Invita a los clientes a opinar
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Great customer support
10 de junio de 2026
Respuesta de Cipherwave
Good Day Nishen. Thank you for your feedback. We are happy to hear about your experience with us.
Excellent and speedy service
10 de junio de 2026
Respuesta de Cipherwave
Good Day Diviyesh. We are happy to hear about your experience with us. Thank you for your feedback.
Great Service - Cipherwave
I am involved in a number of projects with CipherWave, and they consistently deliver excellent service. Their team delivers according to the agreed scope and timelines, while maintaining a high standard of quality throughout. The service they provide is highly valued, and they continue to demonstrate professionalism and reliability. Thank you for being a great business partner.
10 de junio de 2026
Respuesta de Cipherwave
Good Day Riaan. Thank you for your feedback and ongoing support. We value our partnership.
Support Updates & Feedback
26 de febrero de 2026
Respuesta de Cipherwave
Thank you Donovan. We appreciate your feedback.
Fantastic support!
We have consistently received fantastic service from Cipherwave and all the people that assist us along the way. Thanks to Elaine, Julia, CJ, Kobus, and everyone else that have assisted us over the last few months!
14 de mayo de 2026
Respuesta de Cipherwave
Good Day Sean. Thank you for your feedback. We are happy to read about your experience and will definitely share with our teams.
An ISP worthy of your consideration
CipherWave provides great customer service. They have an excellent product stack from hosted servers, PABX systems, VM backups & replication, network security devices, home or business internet, disaster recovery environments to security tests for auditing purposes. This is but a handful of what is available.
Their support staff are very accommodating assisting with technical questions, managed support and providing after hours support on our timetable when really needed. Their experienced staff often assisting us with our various technical queries and aiding with 3rd party integrations where needed.
They do frequent catchups to ensure provided services function within expectations and provide insight into new services and tech that they are rolling out.
CipherWave in general has met and exceeded our expectations and in certain cases went out of their way to procure the necessary hardware and expertise where necessary.
We have walked a long road with them, and they always rose to the occasion. If we had a problem for which they didn't at present have an answer for, they would do their best to find a solution.
Every now and then one has to look at the market to ensure you are getting the best value for your time and money. In that regard, we have yet to find another solutions provider that offers comparable value for our business.
13 de mayo de 2026
Respuesta de Cipherwave
Good Day Zander. Thank you for your feedback. We are happy to read about your experience and that we are able to meet your expectations.
we have the best Account Manager-…
we have the best Account Manager- Elaine Archery, the overall experience with the rest of the team is amazing :-)
13 de mayo de 2026
Respuesta de Cipherwave
Good Day Sandhir. Thank you for this feedback - we appreciate it and will definitely share with our team.
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