Cirrus Research plc Opiniones 

188
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... Ver más

Valorada con 5 estrellas sobre 5

I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de aparatos electrónicos

Escrito por la empresa

Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(188)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Misleading Website Info.

3 day turn around is advertised for calibration, was over 2 weeks before my equipment was returned letting down both myself and my clients.

21 de septiembre de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Please accept our apologies for not meeting our normal lead times this time, and for the inconvenience this has caused. Rest assured will shall have an internal review over where our systems may have faltered and someone will be in contact with you directly as a follow-up.

Kind Regards,
Jaymee

Valorada con 5 estrellas sobre 5

First class service from start to…

First class service from start to finish. From booking the unit in until receiving it back. It's a great unit and has had the 5 star treatment before another 12 months of use.

10 de septiembre de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 4 estrellas sobre 5

You are reactive and helpful

You are reactive and helpful. But I paid too much for the bank transfer probably because of your non EU membership. Next time I Will go trough Germany for the control and trough France for purchase, or maybe it Will be possible to pay on your french bank account?
Thanks again and have a good day

8 de agosto de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a four-star review! If you have any questions or queries please don't hesiste to contact us on sales@cirrusresearch.com!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

Great Service

Great fast turnaround as normal. First class service.

9 de agosto de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

Easy process to get equipment…

Easy process to get equipment recalibrated - good communication throughout

8 de agosto de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

Service - good as ever

Notification of calibration being due and relatively quick turnaround of the equipment once sent.

Thanks,
Adrian

19 de julio de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

Faultless service as ever

It was faultless service as ever from Cirrus. Well done

10 de julio de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

Amazing service and products

The team turned around and managed our sound level meter amazing well, they were super efficient and looked after us with fabulous care and provided excellent customer service. I have been using them for at least 8yrs with several different companies and I have never been let down, highly recommend using their expert skills.

15 de junio de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

Quick respons

Quick respons. Effordless communication.

11 de junio de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee

Valorada con 5 estrellas sobre 5

A very helpful and patient contact

A very helpful and patient contact. Great communication, thank you.

19 de abril de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee
Sales & Marketing

Valorada con 4 estrellas sobre 5

Great Follow Up

Efficiently follow-up with speedy reply!

12 de abril de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a four-star review!

All the best,
Jaymee
Sales & Marketing

Valorada con 5 estrellas sobre 5

Easy to Use Sound Meter Service.

Easy return of my sound meter and calibrator. The equipment was calibrated and serviced quickly, with good communication on when it was to arrive back. Great Service and Support.

4 de abril de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee
Sales & Marketing

Valorada con 5 estrellas sobre 5

Good quality service

Good quality service. Equipment calibration service was used and this was simple and quick.

28 de marzo de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Hi there,

Thank you for taking the time to leave us a five-star review!

All the best,
Jaymee
Sales & Marketing

Valorada con 1 estrellas sobre 5

Dosemeters returned defective

Noise meter and 5 perfectly working dosemeters sent for calibration. 2 dosemeters returned defective. Paid £1400.00 for the privilege. Should have gone to Castle, or Aldi, or the hardware shop in our local village.

20 de marzo de 2023
Logotipo de Cirrus Research plc

Respuesta de Cirrus Research plc

Thank you for your review. We are very sorry you experienced issues with the return of your calibrated equipment. We've looked into the correspondence you had with our customer support team and can see the issue you had was highly unusual and that the issues you had were resolved. Our support team will reach out to you further to ensure your satisfaction with the resolution.

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