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Valorada con 1 estrellas sobre 5

A bunch of scammers who, it seems, have ceased trading. Had the foam 'loft insulation' fitted in 2022 (at a cost of £3200). Have now suddenly had a call claiming the foam is defective and it's rot... Ver más

Valorada con 5 estrellas sobre 5

I have just had LAPOLLA loft insulation installed. The surveyor Terry came to my home. He spent time explaining everything about the product. First installation appointment was cancelled due to mac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Examination by a surveyor and then a six hour visit by two workmen to install the insulation. Appointments at convenient times and all explained clearly, with photos of the slightly complex roof sp... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Company is a con. Scammers fill your loft with “insulation” then 4 years later they tell you it’s rotting the wood and it’s going to cost £3000 to remove !! Scammers please don’t be fooled by their pr... Ver más

Información sobre la empresa

  1. Contratista de aislamiento
  2. también en la categoría
  3. Empresa de construcción
  4. Proveedor de equipos de generación de energía solar

Escrito por la empresa

A friendly family run business, Cisco Homes provide energy saving Solutions we are now one of the leading loft insulation suppliers in the UK. We are approved Spray foam installer and cover all of the UK. We have added Solar Energy/Batteries and Electrical Charging Points for Cars to our portfolio. Our latest investment is that of ProPerla. We are continuously finding eco-friendly ways to help you save money and live better. We offer a free loft/wall survey, book yours now!


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

351 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(351)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

Excellent, friendly, polite service- from survey stage to end of job- Thank you!

14 de abril de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Debbie,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

very good service

very good service, polite and clean up after.

14 de abril de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Teresa,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Excellent worker

It started off bad the men turned up without a membrane as it said on there pda not required but after inspection it did lack of communication from surveyor and workers. They soon rectified the problem what a lovely pair of blocks to do the workthey exspained everything they were doing to me also very polite and helpfull.When they finished the work they cleaned all there mess up and hoovered as well what a pair of gems and scollers A++++++ for the work boys.

11 de abril de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Michael,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

friendly clean know what they are doing…

friendly clean know what they are doing no bother no mess only time i saw them was at the start of the job and when it was finished .

31 de marzo de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear John,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

From the very beginning I was kept…

From the very beginning I was kept informed about all the work on the day for the job to be done they turned up at the time qouted and when they finished they cleaned all the places they had been very good

29 de marzo de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear David

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Cisco Homes loft insulation

We had loft insulation from Cisco homes. They arrived on time and were extremely pleasant friendly and efficient. even vacuumed my stairs before they left which was an added bonus. Would highly recommend them.

27 de marzo de 2021
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Respuesta de Cisco Homes

Dear Rachel

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Very professional

Very professional, trustworthy .thank you

25 de marzo de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Asim

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish . Office kept me informed of appointment and installation team were very clean , courteous and on time

24 de marzo de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Susan

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Very professional

Very professional, polite and left the property all clean and tidy.

23 de marzo de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Mrs Dymond

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 3 estrellas sobre 5

Not worth the money!!!

Slight decrease in temperature, slight increase in LPG gas! Not amused! This is 3 months later. I have EXACT amounts of gas used for the last 15 years.

4 de marzo de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Mr Daniel
Thank you for your review, however we were very surprised by your comments.
We would appreciate it if you could provide more details to sales@ciscohomesltd.co.uk and we will contact you to discuss this further.
Kind Regards
Sue
Cisco Homes Customer Care Team

Valorada con 5 estrellas sobre 5

I have had the spray foam insulation…

I have had the spray foam insulation for a few weeks now and I must say it is much better in the loft now, it used to be really cold but now it is quite pleasant up there while I fit the flooring, the cold always put me off before now it’s brilliant

18 de febrero de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Mr Ball,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 1 estrellas sobre 5

Thought I would give an update…

Thought I would give an update following having my loft insulated in June last year.
Insulation has made no difference whatsoever to the temperature in the house, it is no warmer, so unlikely to be any saving on heating bills.
I have noticed that my ceilings have a number of cracks in them which have recently appeared. Although I can't be sure could this possibly be due the insulation?? It could be due to the change in temperature from cold at night during this cold spell to the heating being on during the day. However I didn't get cracks when we had the beast from the east. Coincidence?? I regret having it done as it's very expensive to have done & so far it seems a waste of money.

12 de febrero de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Ms Burgoyne
Thank you for your review.
We were disappointed to hear that you feel that the insulation has made no difference to the warmth of your house.
The idea of insulation is to retain the heat for longer, you do still need to ensure you are warming your house to your required temperature as the insulation does not heat your home.
With reference to your ceilings, the insulation would have no bearing on the cracks. I do note from a picture we have of the landing ceiling that there was evidence of cracking to the plaster.
I would be more than happy to send someone over and do some temperature readings and monitor this over the coming months.
Could you please email sales@ciscohomesltd.co.uk if you wish to discuss this any further.

Kind Regards

Team Cisco

Valorada con 5 estrellas sobre 5

The install went smoothly and was all…

The install went smoothly and was all carried out professionally and without fuss.

8 de febrero de 2021
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Respuesta de Cisco Homes

Hi there,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Nice and easy

Easy transaction from start to finis. All done in a week. Can’t say fairer than that.

7 de febrero de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Mr Ayres,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Excellent employees

Excellent employees. Very clean, efficient and polite

5 de febrero de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Emma,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, service and efficiency.

5 de febrero de 2021
Opinión espontánea
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Respuesta de Cisco Homes

Dear Moya,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Great firm came on time work carried…

Great firm came on time work carried out to a high standard workmen polite

22 de diciembre de 2020
Opinión espontánea
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Respuesta de Cisco Homes

Dear Mr Rixon,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 4 estrellas sobre 5

Loft insulation

From the very start of this process, everybody we spoke to were polite and respectful.
The representative that visited our home was extremely helpful and explained everything clearly. When the workmen came in, they respected our home, removed anything that was in the way and pushed on with the job. When they had finished they cleaned up and hoovered my carpets. They asked me to check the work they had completed.
All in all we were extremely pleased with the work that was carried out, we could feel just how much warmer our loft was straight away. We will definitely be recommending people to use this company. Thankyou Cisco Homes.

14 de diciembre de 2020
Opinión espontánea
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Respuesta de Cisco Homes

Dear Jennifer,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

Very Impressed

I didn't think that having our loft re-insulated could be so easy and so very worthwhile. The old insulation we had was well past its sell by date and when Cisco Homes offered us a free, no obligation check of our loft we quickly accepted.
Martin came to curry out the check and from the start he was polite, friendly and very professional. He told us that we were right and our loft insulation wasn't up to standard. He explained to us the difference in the kind of insulation that Cisco Homes could give us and the difference it would make to our home. Until then neither my husband nor I had heard of Lapolla insulation, but the way that Martin explained it to us, well, it really seemed so logical.
We said we'd think it over and promised we'd let him know.
We telephoned after the weekend to say that we'd like to go ahead were given a date when the insulation team would call.We didn't have to move anything out of our loft for the work to take place.
The team of 2 came right on time and started work immediately. They were very professional and polite and the spraying was completed in no time leaving everything clean and tidy. Cisco Homes contacted us immediately after the work had been done, just to check that everything had gone OK.
I can't believe how much difference Lapolloa loft insulation has made to our home, so much warmer now and a 25 year guarantee!
I can't thank Cisco Homes enough for the great service they provide. From the first telephone call, they have always been polite and helpful and able to answer any questions we had - though to be honest, the way they explained everything to us meant that we didn't have many questions.

8 de diciembre de 2020
Opinión espontánea
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Respuesta de Cisco Homes

Dear Mrs Saxty,

Thank you for taking the time to leave us such a lovely review.
We really appreciate your comments.

Many Thanks
Team Cisco

Valorada con 5 estrellas sobre 5

The instillation team arrived within…

The instillation team arrived within the time stated.
They were friendly and polite, and cleaned the stairs and landing before they left even though they had covered everything.

25 de noviembre de 2020
Opinión espontánea
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Respuesta de Cisco Homes

Dear Edna,

Thank you for taking the time to leave us a review.
We really appreciate your comments.

Many Thanks
Team Cisco

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