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CITY MOVES Opiniones 

1730
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The three gentlemen that came with the truck were amazing and incredibly professional. They started when they said they would on the first (pick up) and last (delivery) days. Somehow they got all of o... Ver más

Valorada con 5 estrellas sobre 5

Would highly recommended the CityMoves team - we had an exchange date that kept moving until 3 days before completion so their flexibility and moving day guarantee on receipt of deposit was vital for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would not hesitate to use this company. I have now used them several times and never had an issue. My last move involved my belongings going to different locations and this was facilitated effortl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow, what can I say, amazing company - please use them. So friendly, accommodating, nothing too much trouble and very competitive price wise. Son moved from Ebbw Vale to Wrexham so full house move.... Ver más

Información sobre la empresa

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Escrito por la empresa

City Moves Removals & Storage are a family run company, that cater for Local, National, European, International & Commercial Relocations. We are a Fully Registered Company and can offer a wide range of services, there is no job too big or small. City Moves are one of the UK's largest Family Run Removals & Storage Company, with a large fleet of new vehicles, ranging from 3.5 Tonners up to 26 Tonners. City Moves are also one of the UK's largest packaging suppliers stocking a wide range of materials to help you pack up your property.  Our Mission, City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,9

Todas las opiniones

(1730)

165 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best movers ever!!!

The three gentlemen that came with the truck were amazing and incredibly professional. They started when they said they would on the first (pick up) and last (delivery) days. Somehow they got all of our stuff and our plants on the van. I could not recommend them more and would use them again!

25 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow - Fab company

Wow, what can I say, amazing company - please use them. So friendly, accommodating, nothing too much trouble and very competitive price wise. Son moved from Ebbw Vale to Wrexham so full house move. There was a slight problem with the van on the morning of the move, but they went back and changed the van, in the meantime 2 other removal men arrived to move all the stuff downstairs to give the other lads a head start when they got back with the van. Boy did they pack efficiently and quickly. Didn’t get the names of the 2 guys who helped initially but they were great and along with Marcus and Ewan who did the actual move, the van was packed up in 1.5 hours, they even waited while I hoovered the empty rooms so I could put hoover on the van. It was a 3 hour drive,and they were still cheerful, friendly, polite and efficient, offloading the contents to whichever room we wanted, nothing was too much trouble. They even reassembled the sofa, the bed including the headboard and connected the washing machine for us. That’s why I started this review with a `Wow’. 5 * plus, would recommend to anyone and we would definitely use them again. Thank you for making the move stress free. Please pass our thanks on to the guys who helped us.

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best movers we’ve had

Marcus and Addi helped us move in Cardiff. Not the easiest move by far from a steep stairs up to first floor flat. The two of them were absolutely pro and moved us effortlessly and so quickly! Arrived on time and their office was very easy to deal with and quick to quote. Very impressed! Thank you guys!

20 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* service received

One of the hottest days of the year to move and the 2 guys were amazing. Professional, great communication, prompt. A very happy customer and would recommend City Moves to anyone moving in the near future.

13 de agosto de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you were happy with your City Moves experience.
Moving can be a busy and stressful time, so it means a great deal to know that our team helped make the process smooth, professional and stress-free. We will be sure to pass your kind feedback on to everyone involved.
Thank you again for choosing City Moves. We wish you every happiness in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

Brilliant service

I would not hesitate to use this company. I have now used them several times and never had an issue.
My last move involved my belongings going to different locations and this was facilitated effortlessly. The crew were very friendly and took care with my belongings. Made a very stressful day a lot easier.

29 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for your fantastic five-star review and for trusting City Moves with your move.
Our team takes great pride in looking after every customer and their belongings with care, so it is lovely to hear that you found the service helpful, efficient and professional from start to finish.
Your feedback is truly appreciated by the whole City Moves family. We hope you are settling into your new home beautifully.
Best wishes,

The City Moves Team

Valorada con 5 estrellas sobre 5

I used City Moves on my recent house move

I used City Moves on my recent house move and they couldn’t have been more professional and diligent. They made the process before the move and on the day stress-free and I would strongly recommend them to everyone.

24 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for your brilliant feedback and five-star rating.
The City Moves team works hard to provide a friendly, careful and dependable service from the first enquiry through to the final box being placed in your new home. We are delighted that this came across during your move.
It was a pleasure to assist you, and we truly appreciate your recommendation. Wishing you all the best as you settle into your new home.
Best wishes,

The City Moves Team

Valorada con 5 estrellas sobre 5

Would highly recommended the CityMoves…

Would highly recommended the CityMoves team - we had an exchange date that kept moving until 3 days before completion so their flexibility and moving day guarantee on receipt of deposit was vital for us and removed any stress about rushing last minute to book. Kirk was so helpful throughout and easy to get hold of - kept my mind at ease. Team on the moving day were brilliant, efficient and friendly!

24 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for leaving such a lovely review. We are so pleased to hear that your move with City Moves went well and that our team looked after you throughout the process.
We know how important it is for customers to feel confident and supported on moving day, so your feedback means a great deal to us. We will make sure your kind comments are shared with the team.
Thank you again for choosing City Moves. We hope you are very happy in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

A Great Experience

The team turned up on time and were both pleasant and friendly whilst remaining professional. The move went without a hitch and everything was handled with care.

23 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you were happy with your City Moves experience.
Moving can be a busy and stressful time, so it means a great deal to know that our team helped make the process smooth, professional and stress-free. We will be sure to pass your kind feedback on to everyone involved.
Thank you again for choosing City Moves. We wish you every happiness in your new home.
Kind regards,

The City Moves Team

Valorada con 1 estrellas sobre 5

Very disappointing

This review has been a long time coming as I just couldn’t face any more to do with my house move. City Moves? were very poor from beginning to end. I had a complex move involving some furniture going to one place, some to storage. The remainder of my furniture was then picked up two months later and also putting into storage. Finally, all furniture removed from storage and into my new house a few months later.
I paid for a fragile Pak. Total amount spent with City Moves was £3714.
Due to complex personal issues I needed the removal company to arrive on time and I was told they would be there at 8:30 and they were two hours late to collect the remainder of my furniture. This made the situation very awkward for me.
On unpacking my belongings in my new property, I find two pieces of antique glass are smashed. They were very poorly packed indeed. I raised the issue with the company and then ensued many messages stating that I had to give them formal valuations. This was not possible since they were antique, one item being gifted to me by a family member and one inherited. I sent over approximate evaluations of similar items on eBay. These were not considered good enough.
Worse than that, a true family heirloom, a painting inherited and painted by a well-known artist of the time of my great-great-grandfather was badly damaged. They had placed a very sharp item in the same box and tried to blame me for it. Obviously, I would not have done such a thing. I did try to get valuations for Repair and sent them over, they tried to contact the valuer and had no response and I’m afraid I took it no further because I was so exhausted.

8 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Initially it was excellent but after…

Initially it was excellent but after they had gone we realised boxes clearly marked were in the wrong places like kitchen equipment in bedrooms and bedroom things in the dining room I recommend you write clearly and in big print what the items are and which room they are destined the move itself was speedy and efficient

1 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for taking the time to leave a review for us. We are sorry that the boxes were not placed in the corret rooms and hope this wasn't too much of a pain, as moving house is difficult enough.

The City Moves Team

Valorada con 5 estrellas sobre 5

Fantastic Stress Free Moving Experience

Moved across Cardiff with City Move today. The whole day was totally lacking in stress thanks to Justin, Rhys and Jacob who swiftly and carefully packed everything up withn three hours. Even a table which I was sure would need to go out through the garden was weaseled through the front door. Gwasanaeth, Golfal a Chyflymder i gyd cant y cant. Diolch i chi bois!

24 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you were happy with your City Moves experience.
Moving can be a busy and stressful time, so it means a great deal to know that our team helped make the process smooth, professional and stress-free. We will be sure to pass your kind feedback on to everyone involved.
Thank you again for choosing City Moves. We wish you every happiness in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

We used City Moves for our move from Pontardawe

We used City Moves for our move from Pontardawe to Swansea and from start to finish they were excellent. On the day of the move the team arrived on time and began putting floor and door protection down in our property before starting the loading of the vehicle. On arrival at the new property again protection was put down. The team of 4 guys worked hard throughout a very warm day and each of them was polite, friendly and helpful. We have moved many times and City Moves have been the best company we have used, and I am happy to recommend them to anyone looking for a good home removal company for a stress free move, and at a competitive price.

7 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for leaving such a lovely review. We are so pleased to hear that your move with City Moves went well and that our team looked after you throughout the process.
We know how important it is for customers to feel confident and supported on moving day, so your feedback means a great deal to us. We will make sure your kind comments are shared with the team.
Thank you again for choosing City Moves. We hope you are very happy in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

Highly recommend following a move in Bristol

The first team arrived early and dismantled the furniture. The second team arrived with the lorry and worked quickly and carefully. Coming up with various solutions to issues around our none standard, narrow doorways and kept a good sense of humour. Would recommend.

5 de junio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for your fantastic five-star review and for trusting City Moves with your move.
Our team takes great pride in looking after every customer and their belongings with care, so it is lovely to hear that you found the service helpful, efficient and professional from start to finish.
Your feedback is truly appreciated by the whole City Moves family. We hope you are settling into your new home beautifully.
Best wishes,

The City Moves Team

Valorada con 5 estrellas sobre 5

Our move was very efficient and smooth

Our move was very efficient and smooth. The movers were polite and courteous at all times and extremely hard working which made the whole process easier for us. Thank you

26 de junio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for leaving such a lovely review. We are so pleased to hear that your move with City Moves went well and that our team looked after you throughout the process.
We know how important it is for customers to feel confident and supported on moving day, so your feedback means a great deal to us. We will make sure your kind comments are shared with the team.
Thank you again for choosing City Moves. We hope you are very happy in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

The service was professional

The service was professional, the people polite and punctual, which, is very supportive when undergoing a potentially stressful experience, such as moving house

8 de julio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for your fantastic five-star review and for trusting City Moves with your move.
Our team takes great pride in looking after every customer and their belongings with care, so it is lovely to hear that you found the service helpful, efficient and professional from start to finish.
Your feedback is truly appreciated by the whole City Moves family. We hope you are settling into your new home beautifully.
Best wishes,

The City Moves Team

Valorada con 5 estrellas sobre 5

Excellent from the start to moving day…

Excellent from the start to moving day ,no hassle price was competitive and city moves made the moving experience hassle free ,thank you again for the hard work.

26 de junio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you were happy with your City Moves experience.
Moving can be a busy and stressful time, so it means a great deal to know that our team helped make the process smooth, professional and stress-free. We will be sure to pass your kind feedback on to everyone involved.
Thank you again for choosing City Moves. We wish you every happiness in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

Our experience with City Moves was… FIRST CLASS

Our experience with City Moves was FIRST CLASS.
We both want to thank everyone so much for helping us move from Wales to way up North.
The admin staff were polite and helpful.
As to the removal men moving us over 2 days in the hottest days ever, and during a thunder storm we cannot thank you enough. You made us feel at ease and handled our belongings with such care and attention. Nothing was too much trouble. We praise you for your professionalism. Thank you once again City Moves.

25 de junio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for your brilliant feedback and five-star rating.
The City Moves team works hard to provide a friendly, careful and dependable service from the first enquiry through to the final box being placed in your new home. We are delighted that this came across during your move.
It was a pleasure to assist you, and we truly appreciate your recommendation. Wishing you all the best as you settle into your new home.
Best wishes,

The City Moves Team

Valorada con 5 estrellas sobre 5

Fantastic team!

From the very first email about availability to the actual moving day everyone was polite, professional and courteous! The packing and moving team were outstanding and made what could have been a very stressful time run smoothly ! Nothing was too much trouble and despite it being one of the hottest days they remained cheerful and worked so hard!
They have also been to pick up empty boxes twice which is a huge help. I would highly recommend them!
Thanks everyone !

26 de mayo de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for leaving such a lovely review. We are so pleased to hear that your move with City Moves went well and that our team looked after you throughout the process.
We know how important it is for customers to feel confident and supported on moving day, so your feedback means a great deal to us. We will make sure your kind comments are shared with the team.
Thank you again for choosing City Moves. We hope you are very happy in your new home.
Kind regards,

The City Moves Team

Valorada con 5 estrellas sobre 5

City Moves were amazing

City Moves were amazing. Moving home is such a stressful time, but the staff were so helpful, both on the phone and on the day of my move, and they reduced my stress levels enormously. They were professional in their attitude,and they were polite, efficient, caring and really helpful. Nothing was too much trouble for them. They worked as a team and my move was a dream. Thank you so much. I will definitely recommend them to friends and neighbours.

2 de junio de 2026
Opinión espontánea
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Respuesta de CITY MOVES

Thank you for taking the time to share your experience. We are incredibly grateful for your five-star review.
A house move is a major milestone, and it is always rewarding to hear that our team helped make the day feel easier. Your support and kind words mean a lot to everyone here at City Moves.
Thank you for putting your trust in us. We hope your new home brings you many happy memories.
Warm regards,

The City Moves Team

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