Armando was fantastic, His knowledge from being Neopolitan was amazing. Lots of tips of best places to eat & drink. His knowledge of the city’s history, culture is second to none, Highlighted places t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We spent a lovely afternoon in the company of our local guide Dalit. She was warm, friendly and entertaining. She had lots of interesting facts to impart to us about her adopted home city and entert... Ver más
La empresa ha respondido
The tour guide, Maria, was fantastic. She was knowledgeable about the city, interesting facts, and answered our many questions. She gave us a great tour and an understanding of Dublin and where eve... Ver más
La empresa ha respondido
Our three-hour walking tour with Craig was the perfect way to kick off our stay in Amsterdam. Craig was super friendly, entertaining, and a wealth of information. He gave us great insight into the his... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de turismo
- Proveedor de viajes culturales
- Agencia de excursiones
- Operador de excursiones
- Atracción turística
Escrito por la empresa
City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.
Why travelers choose City Unscripted
Escrito por la empresa
- Personalized experiences hosted by locals
- City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.
Book with confidence with City Unscripted
Free Cancellation • 24/7 Human Support
Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.
Información de contacto
International House, 64 Nile Street, N1 7SR, London, Reino Unido
- +44 (0)1234 230 093
- info@cityunscripted.com
- cityunscripted.com
A different kind of City Experience
4,8
Excelente
266 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This was such a fun interactive tour
This was such a fun interactive tour. It was absolutely a tour with a local’s knowledge and inside information. Worth the money!
29 de julio de 2026
Respuesta de City Unscripted
Hello Rene,
Those little insights and stories are what make exploring a city feel more personal, and we’re so happy you found the experience worthwhile. We hope to welcome you on another adventure in the future!
Sheenah and the City Unscripted Team
Our guide was fantastic and we loved…
Our guide was fantastic and we loved our tour.
28 de julio de 2026
Respuesta de City Unscripted
Hello Jennifer,
Thank you for sharing your experience! We hope to have the pleasure of showing you another side of the city on a future visit!
Sheenah and the City Unscripted Team
Our Brussels tour with Andrea’ was so…
Our Brussels tour with Andrea’ was so amazing. The knowledge of the history, architecture, the details, the food, the off the path displays was everything that made this experience special. Again, the knowledge of the guide was outstanding. I wish we had more time to explore other places with him. Our family enjoyed his company.
3 de agosto de 2026
Respuesta de City Unscripted
Hi Janine,
We’re delighted to hear that you had such a fantastic time exploring Brussels with Andrea. It sounds like he truly brought the city to life, from its history and architecture to the local food and hidden gems. We hope your travels bring you back to Brussels and lead you to another City Unscripted adventure in the future!
Sheenah and the City Unscripted Team
Respuesta de City Unscripted
Hi George,
We’re delighted to hear that you enjoyed your experience with our friendly guide and that they helped make your time in the city so memorable. We hope to welcome you back for another City Unscripted adventure in the future!
Sheenah and the City Unscripted Team
Guide chosen did not know about Prague Castle
The guide chosen was not the most appropriate one. While she had great knowledge and keep us fully engaged for the earlier part of the day, she did not know anything about Prague Castle. She normally does smaller tours in the old town and she was very good at that only. She should not have been sent for the Castle, or replaced midway.
27 de julio de 2026
Respuesta de City Unscripted
Hi George,
We’re sorry that the experience at Prague Castle did not meet your expectations. Our hosts are local experts who focus on creating personalized experiences and sharing their knowledge of the city, rather than acting as specialist guides inside specific attractions. That said, we understand that clearer expectations around the Castle portion of the experience would have made a difference, and we’ll take your feedback on board when matching hosts to experiences that include specific attractions.
Thank you again for helping us improve, and we hope to have the opportunity to welcome you back and explore Prague with you again in the future.
Sheenah and the City Unscripted Team
We were taken to places tourists don't…
We were taken to places tourists don't normally see.
Also, the rapport the guide had with us.
His knowledge is also to be commended.
26 de julio de 2026
Respuesta de City Unscripted
Hi Arthur,
We’re so glad your experience took you beyond the usual tourist trail and gave you a chance to see a different side of the city. Here’s to discovering more hidden gems, making meaningful connections, and creating memorable adventures with us!
Sheenah and the City Unscripted Team
Patricia our guide was fantastic!
2 de agosto de 2026
Respuesta de City Unscripted
Hi Carole,
Having a host who can make you feel comfortable, curious, and excited to explore is exactly what we hope for. Thank you for sharing such wonderful feedback!
Sheenah and the City Unscripted Team
Guided by a local
We had a lovely day. Our tourguide adjusted the schedule do to the weather and our kids.
During the day she had amazing story, tips and made it magical.
26 de julio de 2026
Respuesta de City Unscripted
Hi Deirdre,
We love hearing that her stories, local tips, and thoughtful approach helped make the experience magical for your family. Thank you for sharing your experience!
Sheenah and the City Unscripted Team
Nick was great
Nick was great. He was incredibly knowledgeable about the city, offering detailed history about what we saw, but didn’t get too bogged down. He was responsive to our wants as a private tour and made sure to incorporate a mix of our wishes with a highlight of Berlin. Highly recommend him.
1 de agosto de 2026
Opinión espontánea
Respuesta de City Unscripted
Hi Diane,
We especially love hearing that Nick was able to tailor the experience around your interests while still showing you some of Berlin’s highlights. That personal touch is exactly what makes a private experience special. Thank you for such a thoughtful review!
Sheenah and the City Unscripted Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Our private tour of Athens was absolutely incredible! Our guide ( George) was knowledgeable, personable, and genuinely passionate about the history and culture of the city. They made everything come alive and did an amazing job balancing historical context with fun stories and interesting details.
What really stood out was how personalized the experience felt. We never felt rushed, and our guide was happy to answer all of our questions and tailor the experience to what we were most interested in. We learned so much while still having a genuinely fun time exploring Athens.
If you’re visiting Athens, I highly recommend booking a private tour with this guide. It was one of the highlights of our trip and made our time in the city so much more memorable!
25 de julio de 2026
Opinión espontánea
Respuesta de City Unscripted
Hi Jennifer,
Athens clearly made an impression and it sounds like George had a lot to do with that! We’re thrilled he helped make Athens one of the highlights of your trip, and here’s to many more cities, stories, and adventures with us!
Sheenah and the City Unscripted Team
One day in Amsterdam
We had one day in Amsterdam. With only one day to make pedestrian footprint we did not want to walk around aimlessly lost. This is where our guide Alan came in. Alan became part of our unforgettable Amsterdam experience. Our footprint requested of some thrift stores, cheese store and as many miles as possible. Alan started taking us by train to the markets walking our way back to our starting point by weaving in and out of all the side streets , the pretty streets, the roads less traveled, all while site seeing spontaneously. For example, at the thrift store a high pair of shoes were selling for 15 Euros. On our journey back we stopped at the brand-name shoe store and found the vary same pair of shoes priced at $250. Alan showed us the square memorials plaques in front homes where Jews had one lived before they were killed in World War ll. I was later able to share this fact at the Anne Frank Museum. When we needed to use the toilet , Alan found the cleanest and fanciest places. He new when to hurry us along and when we wanted to hang a bit longer. We moved around, did and learned a lot. Alan pointed out other places to visit with directions. Genuinely, we had a better time in Amsterdam with Alan as our guide!
21 de julio de 2026
Respuesta de City Unscripted
Hi Angel,
What a fantastic review — and what a day you packed into Amsterdam! We’re so happy we became part of such a memorable Amsterdam experience, and here’s to many more unforgettable adventures in cities around the world! with us.
Sheenah and the City Unscripted Team
Kyoto with Masaya
I had a great day exploring Kyoto with Masaya, he was very easy to talk to and very knowledgeable which was great. The day didn’t feel rushed and I had plenty of time to soak in all the sites we visited. The day was expertly planned and went very smooth. Would 100% do another guide for different locations in the future.
6 de agosto de 2026
Opinión espontánea
Respuesta de City Unscripted
Hi Reece,
We’re so happy to hear that the day had the right pace for you — enough time to wander, take in the sights, and enjoy the stories behind them without watching the clock. We hope your next City Unscripted adventure is just as memorable!
Sheenah and the City Unscripted Team
We enjoyed our tour guide
We enjoyed our tour guide, Geanmarco and all the things he showed us and taught us about Florence.
31 de julio de 2026
Respuesta de City Unscripted
Hi Julie,
We’re delighted to hear that you enjoyed your time with Geanmarco and that he was able to show you and teach you so much about Florence. Thank you so much for your lovely feedback!
Sheenah and the City Unscripted Team
Excellent tour in extreme heat
Excellent tour in extreme heat. Good mix of history, culture and sufficient hydration breaks
31 de julio de 2026
Respuesta de City Unscripted
Hi David,
We’re so glad the heat didn’t stop you from enjoying the experience and we hope to see you exploring with us again soon!
Sheenah and the City Unscripted Team
Respuesta de City Unscripted
Hi Caroline,
We're so glad you had a great time!! Thanks for the lovely review; we'll be sure to pass your kind words on to Colin.
Ruslan and the City Unscripted Team
Respuesta de City Unscripted
Hi Mike,
Thanks so much for your kind words! It means a lot to hear that your host made exploring the city both delightful and informative.
Ruslan and the City Unscripted Team
Friendly, knowledge tour
Stella was very accommodating and modified our tour at my request because of the heat. She is extremely knowledgeable and took us around Siena, giving little insights into this beautiful city. She is polite and friendly and I highly recommend her tours.
16 de julio de 2026
Respuesta de City Unscripted
Hi Kirsty,
We're so happy you enjoyed discovering Siena with Stella! Thank you for your kind recommendation—we'll be sure to pass it on to her.
Ruslan and the City Unscripted Team
Took some time
It took some time for Michelle to answer my questions but we finally connected and she covered everything we wanted with our tour.
28 de julio de 2026
Respuesta de City Unscripted
Hi Hawks,
We're so happy Michelle created an experience that covered everything you were hoping for. While our hosts are often busy preparing and hosting personalized experiences for other guests, we know timely communication is important, and we appreciate you bringing this to our attention. We'll be sure to take your feedback on board as we continue improving the experience from start to finish.
Ruslan and the City Unscripted Team
Tour with Ack
Ack was a friendly, patient guide who created an itinerary with activities on our wish list. Our family of 5 had a great day.
22 de julio de 2026
Respuesta de City Unscripted
Hi Lindsay,
We're delighted your family had such a great day exploring with Ack! We hope to welcome you back for another adventure together!
Ruslan and the City Unscripted Team
Private Guides Experience for Lake Como…
We booked a private experience for the day at Lake Como through City Unscripted. From the beginning both City Unscripted and Lisa, our guide for the day, were responsive and worked hard to make our dream day a reality! This personalized experience was well worth the money and I would highly recommend both City Unscripted and Lisa!
4 de agosto de 2026
Opinión espontánea
Respuesta de City Unscripted
Hi Ami,
This was such a lovely review to read! We’re so happy your Lake Como experience felt truly personal and worth it, and your recommendation means a lot to us. Thanks for choosing to spend the day with us!
Ruslan and the City Unscripted Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.