The assistance I received from River in setting up my online account was clear and straightforward. He spoke clearly and at a pace I could understand. Customer service was able to direct me to help... Ver más
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Consulta las opiniones de los clientes
I recently worked with Mark from the ClarityPay backend team on my settlement loan, and I am so grateful for his support. From start to finish, Mark’s knowledge, professionalism, and kindness made a... Ver más
River did an amazing job helping me out today. My checking account was sadly hacked and my debt card on file was no longer valid. He helped me remove that card and update my new one. He answered all m... Ver más
She immediately attended my concerns on why i wasnt able to pay my dues. She knows exactly how to help me as a client and meet my needs and expectations. Thank you!
Información sobre la empresa
Escrito por la empresa
Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
Información de contacto
Estados Unidos
- 1-800-272-6100
- support@claritypay.com
- claritypay.com
Ha contestado el 80% de las opiniones negativas
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The whole team was totally amazing at…
The whole team was totally amazing at every turn, that patients they were kind and thorough and quick to respond very pleased and Karl did a great job as well
Crystal Was Very Helpful And…
Crystal Was Very Helpful And Understanding ❤️ Best Experience
She was very courteous and explained…
She was very courteous and explained everything very detail that it was easy for me to understand. She answered my question and everything was done in a timely manner.
Excellent customer service
Excellent customer service. I was helped with my date change with no problem.
Bryan was AMAZING help
Bryan was AMAZING help. He resolved all the issues I had in a timely and respectful manner.
Easily resolved
Easily resolved, quick, and great customer service.
If I could give them a 0 I would
If I could give them a 0 I would, they took 2 payments out by mistake but for some reason they can't just give you your money back that they took unauthorized. This has a been a nightmare and please don't use these ppl unless you like money taken from you don't do auto pay with them

Respuesta de ClarityPay
Bryan was very helpful and…
Bryan was very helpful and understanding of my situation!
The service Cristel gave me was…
The service Cristel gave me was exceptional. She listened to my needs and wants and went above and beyond to help me today. Thank you clarity for your help and Cristel 10/10 customer service.
Brain did I wonderful job helping get…
Brain did I wonderful job helping get an extention on my bill I had a family emergency come up to where I became strapped for cash but luckily he was able to help me out I got a 2 month extention tganx to him
I want to thank Brian F
I want to thank Brian F. for assisting me in getting my account situated I highly recommend Brian 100% he took his time and listened to my concerns and was able to assist me and give me the breakdown with extrem professionalism and knowledge. Thank you so much for assisting me and getting everything handled.
Agent was friendly
Agent was friendly, listened and understood my dilemma. He offered solutions that went above and beyond my expectations. World Class Customer Service
ZERO stars
You need the option to give ZERO stars. I opened an account a month ago and am still not able to access my account or set up payment info. The only way to access account is with phone number and voice code or text code, but I never received the security code. Multiple calls to customer service and they 'expedite' my issue to their IT dept but I never receive any help. My payment is due in 3 days and I get text reminders and emails daily that I need to set up my account but have no way to access my account. Worst customer service.

Respuesta de ClarityPay
I had a great experience with clarity…
I had a great experience with clarity pay. Chris was very helpful in helping me set up my account and explaining somethings to me.
Prince was so amazing!
Prince was so amazing!! It was a great experience when we had our initial conversation and o felt as I gave feedback and concerns prince was very understanding and receptive. I really appreciated such great customer service. Thank you prince!!!!!!
Kind, understanding and helpful
The kindness and understanding over the phone was appreciated. I am really thankful for the flexibility on the payment date to adjust to my payday schedule. I am grateful for this help especially around the holidays.
The representative was quick and…
The representative was quick and helpful. He understood my issue and fixed it without any problems. He was awesome!
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