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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The assistance I received from River in setting up my online account was clear and straightforward. He spoke clearly and at a pace I could understand. Customer service was able to direct me to help... Ver más

Valorada con 5 estrellas sobre 5

I recently worked with Mark from the ClarityPay backend team on my settlement loan, and I am so grateful for his support. From start to finish, Mark’s knowledge, professionalism, and kindness made a... Ver más

Valorada con 5 estrellas sobre 5

River did an amazing job helping me out today. My checking account was sadly hacked and my debt card on file was no longer valid. He helped me remove that card and update my new one. He answered all m... Ver más

Valorada con 5 estrellas sobre 5

She immediately attended my concerns on why i wasnt able to pay my dues. She knows exactly how to help me as a client and meet my needs and expectations. Thank you!

Información sobre la empresa

Escrito por la empresa

Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

If I could give them a 0 I would

If I could give them a 0 I would, they took 2 payments out by mistake but for some reason they can't just give you your money back that they took unauthorized. This has a been a nightmare and please don't use these ppl unless you like money taken from you don't do auto pay with them

21 de enero de 2026
Opinión espontánea
Logotipo de ClarityPay

Respuesta de ClarityPay

Raine, we’re sorry for the frustration and understand how upsetting unexpected payments can be.

In this case, a recurring AutoPay withdrawal was already scheduled when a separate payment was authorized, resulting in two payments processing around the same time. Once you reached out, our team took immediate steps to refund the duplicate payment.

Thank you for bringing this to our attention. If you need any additional assistance, we’re happy to help at (800) 272-6100.

- ClarityPay Support Team

Valorada con 5 estrellas sobre 5

I want to thank Brian F

I want to thank Brian F. for assisting me in getting my account situated I highly recommend Brian 100% he took his time and listened to my concerns and was able to assist me and give me the breakdown with extrem professionalism and knowledge. Thank you so much for assisting me and getting everything handled.

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Agent was friendly

Agent was friendly, listened and understood my dilemma. He offered solutions that went above and beyond my expectations. World Class Customer Service

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZERO stars

You need the option to give ZERO stars. I opened an account a month ago and am still not able to access my account or set up payment info. The only way to access account is with phone number and voice code or text code, but I never received the security code. Multiple calls to customer service and they 'expedite' my issue to their IT dept but I never receive any help. My payment is due in 3 days and I get text reminders and emails daily that I need to set up my account but have no way to access my account. Worst customer service.

8 de diciembre de 2025
Opinión espontánea
Logotipo de ClarityPay

Respuesta de ClarityPay

Donna, we’re sorry for this experience. What you’re describing isn’t typical, and we understand how frustrating it is to receive payment reminders when you’re unable to access your account.

Please contact our support team at (800) 272-6100 and ask to speak with Ryan or reply to your most recent email and reference this review. He will prioritize working with you to resolve the access issue and ensure it’s fully addressed moving forward.

- ClarityPay Support Team

Valorada con 5 estrellas sobre 5

Prince was so amazing!

Prince was so amazing!! It was a great experience when we had our initial conversation and o felt as I gave feedback and concerns prince was very understanding and receptive. I really appreciated such great customer service. Thank you prince!!!!!!

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kind, understanding and helpful

The kindness and understanding over the phone was appreciated. I am really thankful for the flexibility on the payment date to adjust to my payday schedule. I am grateful for this help especially around the holidays.

2 de diciembre de 2025
Opinión espontánea

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