This company is in a league of its own. For difficult to find parts, an experienced and efficient team, fast delivery, great communications and help where needed, I would go nowhere else. I will us... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The whole thing was great, form finding what i needed to it turning up at home. Because i timed right the part was fitted and the car and it sailed through its MOT. Hat off to Cannstatt Classi... Ver más
La empresa ha respondido
This was my first order and my initial inquiry and subsequent dealings with Andrew were seamless and excellent indeed. The support I received during the inquiry stage through to the execution of the... Ver más
La empresa ha respondido
The parts are fine, the communication was good, but the packaging to the Netherlands left a lot to be desired. The box was torn on all sides and the chips had fallen out... it's a miracle the parts we... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de repuestos para automóviles
- Proveedor de repuestos de carrocería de automóviles
- Taller de reparación de automóviles
- Mercado de repuestos de automóvil
- Grúa de remolque de automóviles
- Tienda de repuestos de automóviles usados
Escrito por la empresa
Cannstatt Classic Mercedes Parts is a specialized, enthusiast-driven automotive parts supplier dedicated to the preservation and restoration of vintage Mercedes-Benz vehicles from the 1950s through the 1990s. Founded by passionate owners and restorers who live and breathe the brand, the company bridges the gap between old-school vehicle salvage and modern, reliable e-commerce. Their comprehensive inventory spans dozens of classic chassis codes, offering extensive support for iconic model eras ranging from the rugged W114 and timeless W123 to the luxurious W126 and robust W140. Rather than operating like a traditional, unorganized scrapyard, Cannstatt Classic Mercedes Parts takes a methodical, premium approach to parts reclamation. Each donor vehicle is dismantled slowly and with precision to prevent damage to rare components. Every salvaged original equipment manufacturer (OEM) part is then thoroughly cleaned, strictly tested, and precisely cataloged before being listed. To eliminate guesswork for the customer, every product page features clear photography of the actual item and is detailed with verified fitment data, specific part types, and chassis tags. This transparency ensures that whether a customer is a professional restoration facility managing a concours-level rebuild or a weekend mechanic replacing a single fog light on a daily-driven W124, they receive a component that fits and functions as intended. The company boasts a massive, ready-to-ship inventory of over 30,000 items in stock, encompassing a wide array of mechanical components, electrical systems, and hard-to-find interior and exterior trim pieces. Driven by a core philosophy that prioritizes authenticity over cheap aftermarket replicas, they specialize in sourcing genuine parts that retain the original engineering and soul of the vehicle. This operational model also fuels their deep environmental commitment; the team fundamentally believes that the most sustainable, responsible automotive part is the one that already exists, keeping historic vehicles on the road while minimizing the waste and environmental footprint associated with manufacturing new alternatives. With customer service rooted in expertise and honest communication, Cannstatt Classic Mercedes Parts pairs its technical knowledge with convenient modern shopping features, including a secure checkout accepting all major cards, a hassle-free 30-day money-back return policy, and daily dispatches to provide fast, reliable worldwide shipping.
Información de contacto
Unit 21, AL7 1EP, Welwyn Garden City, Reino Unido
- classicmercedesparts.co.uk
4,3
Excelente
27 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This company is in a league of its own
This company is in a league of its own. For difficult to find parts, an experienced and efficient team, fast delivery, great communications and help where needed, I would go nowhere else. I will use them many more times and rate them extremely highly, unreservedly recommending them to Mercedes enthusiasts.
1 de agosto de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you very much for such a fantastic 5-star review. We truly appreciate your kind words and are delighted to hear that you have been happy with our service, communication, delivery and support.
Helping Mercedes enthusiasts source difficult-to-find parts is exactly what we aim to do, so feedback like this means a great deal to the whole team.
Thank you again for your trust and recommendation. We look forward to helping you many more times in the future.
Best regards,
Cannstatt | Classic Mercedes Parts
The whole thing was great
The whole thing was great, form finding what i needed to it turning up at home. Because i timed right the part was fitted and the car and it sailed through its MOT.
Hat off to Cannstatt Classic Mercedes Part i will be using again.
Toby
27 de agosto de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you very much for the fantastic 5-star review. We’re really pleased to hear that everything went smoothly, from finding the right part to receiving it in time to get the car through its MOT.
It’s great to know we could help, and we really appreciate your kind words and support. We look forward to helping you again in the future.
Best regards,
Cannstatt | Classic Mercedes Parts
Really good communcation and very…
Really good communcation and very helpful in relation to a part I was looking for. Would thoroughly recommend to anyone
21 de agosto de 2026
Opinión espontánea
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for the wonderful review and recommendation!
Tracking down the right part for a Mercedes can often require a bit of extra guidance, so we are delighted to hear our communication and support made the process smooth for you.
Your recommendation means a lot to our team, and we look forward to helping you again with any future parts you might need!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Thank you for your help
Thank you for your help. You was there when I needed you thank you, and hopefully to see you soon.
10 de agosto de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for your heartfelt words and kind review!
We know how stressful it can be when you need the right part to get your Mercedes back on the road, so we are truly glad we could be there to help when it mattered most.
It was an absolute pleasure assisting you, and we look forward to seeing and helping you again in the future!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Quick and proffessional service
5 de agosto de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you very much for the great feedback!
We always aim to provide a quick, professional, and seamless experience for all our classic Mercedes customers.
We appreciate your support and look forward to helping you again next time you need parts!
I was very impressed with your service
I was very impressed with your service, I found what I wanted and the delivery arrived on time.
27 de julio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for the fantastic feedback!
We are thrilled to hear that you found the exact part you needed and that your delivery arrived right on schedule. Providing a smooth, reliable service for fellow Mercedes owners is always our top priority.
Thank you for choosing Cannstatt, and we look forward to helping you again whenever you need parts in the future!
The staff were very helpful
The staff were very helpful, the parts are original and in a very good shape so you are very trusted and I will be dealing with you in the future. Thank you
29 de julio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for your kind review and recommendation!
We take great care in sourcing original, high-quality Mercedes parts, so hearing that you are happy with their condition and trust our service means a lot to us. Building lasting relationships with classic car owners is what we strive for.
Thank you for choosing Cannstatt, and we look forward to working with you again in the future!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
What went wrong is that they have…
What went wrong is that they have declined to give me a refund for an item I returned on 27th July in person. The item is back on their website for sale. I have emailed them a couple of times but no reply. Also I called the free phone number, he said I would get the refund by Friday or Monday today I think. But nothing has arrived.
27 de julio de 2026
Opinión espontánea
Respuesta de Cannstatt Classic Mercedes Parts
We feel that this feedback is somewhat unfair.
You returned the item to us in person on 27 July (Thursday), and we initiated the refund on the following working day (Friday). As the original payment was made online by bank card, the refund must be processed automatically through the same payment system.
Card refunds can take approximately 3 to 5 working days to appear in the customer’s account. This processing time is controlled by the card issuer and payment provider, not by us.
When you visited our premises (10 minutes before you left your feedback), we explained that the refund had already been initiated and that you would need to allow the standard processing time for your bank or card provider to complete it.
We do not hold your full card details; we can only see the final four digits. The refund is processed securely and automatically through our website payment system.
We therefore completed everything required from our side promptly, and unfortunately, we have no control over how quickly Visa, Mastercard or your bank settles the refunded amount.
You should allow the official 3-5 working days your refund to arrive, before you leave such a feedback!
This was my first order and my initial…
This was my first order and my initial inquiry and subsequent dealings with Andrew were seamless and excellent indeed. The support I received during the inquiry stage through to the execution of the order were first class. My order for a water drain grille for my 1988 Mercedes Benz W126 500SEL, arrived in Thailand within a short period intact, due to the excellent packing. I will place more orders with them for my future requirements.
FROM: Graeme Moore - Thailand
1 de julio de 2026
Opinión espontánea
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for choosing us for your first order and for taking the time to share your experience from Thailand!
Andrew and the rest of our team are absolutely thrilled to hear your kind words. Ensuring that rare components like the water drain grille for your 1988 W126 500SEL arrive safely and quickly across the globe is exactly what we aim for, so we are glad the packaging did its job perfectly.
The W126 500SEL is a magnificent classic, and it is a true privilege to help you keep it on the road. We look forward to working with you on all your future parts requirements!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Excelent part at a very reasonable…
Excelent part at a very reasonable price.
Fast shipping overseas.
I have bought in the past
26 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you for your review and for being a returning customer!
We are glad to hear that you are happy with the quality and pricing of your parts, and that our overseas shipping got everything to you quickly. Your continued trust in Cannstatt means a lot to us.
We look forward to helping you with your next classic Mercedes project!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Very helpful gentleman
Very helpful gentleman, with a wealth of knowledge, he made me confident i was getting the right thing for my car. I'll be returning to this man if and when i need anything more. Delivery was top notch too, arriving quickly after order placed.
25 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for the wonderful review!
We know that finding the right part for your classic Mercedes can sometimes be a bit of a puzzle, so it is great to hear that our team's knowledge gave you the confidence you needed. We are also glad that the delivery arrived quickly and smoothly!
It was an absolute pleasure assisting you, and we look forward to welcoming you back whenever you need anything else for your car. Happy motoring!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Quality used parts
Quality used parts, well presented and hand-delivered for larger items. Especially good for hard-to-come-by spares like my 722.313 gearbox which are like hens' teeth. Excellent communications - responds fast to email queries. A highly recommended trader and a pleasure to deal with.
6 de febrero de 2026
Opinión espontánea
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for this detailed and fantastic review!
We are incredibly glad we could help you track down that 722.313 gearbox—we know firsthand that finding those specific units can feel like searching for hens' teeth! Taking extra care with hand-deliveries for larger items and keeping communication fast and clear is exactly how we like to treat our fellow enthusiasts.
Your high recommendation means a lot to us. It was an absolute pleasure doing business with you, and we look forward to helping you with your Mercedes again in the future!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Great service
Great service, response and service. Prompt delivery, part superbly packaged and in first class condition. Very happy indeed.
11 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for the fantastic feedback! We are thrilled to hear that you were happy with our communication and that your part arrived promptly, superbly packaged, and in first-class condition.
Your satisfaction is our top priority. We look forward to helping you with your classic Mercedes again soon!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
An Aladdin's cave of quality second…
An Aladdin's cave of quality second hand parts for a range of Mercedes old and new. I would highly recommend Cannstatt 👌
15 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you for the brilliant review! 🌟 We love that you described us as an "Aladdin's cave"—that is exactly the kind of treasure trove we strive to be for Mercedes enthusiasts.
Your high recommendation means the world to us. We look forward to helping you find your next treasure! 👌
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
The parts are fine
The parts are fine, the communication was good, but the packaging to the Netherlands left a lot to be desired. The box was torn on all sides and the chips had fallen out... it's a miracle the parts were still inside. This really needs to be done much better from now on: a sturdy box inside a sturdy box with plenty of bubble wrap and chips, and then wrapping the box completely well in plastic tape.
4 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you for your honest feedback. We are incredibly relieved to hear that your parts arrived safely and that you were happy with our communication, but we completely agree with you—it shouldn't take a miracle for your order to arrive intact.
We sincerely apologize for the poor condition of the packaging upon its arrival in the Netherlands. You are 100% right; classic Mercedes parts deserve secure, heavy-duty protection to survive international transit.
We take your advice very seriously. We are immediately reviewing our packaging standards with our shipping team to implement sturdier boxes, better internal cushioning, and more secure taping for all future shipments.
Thank you for helping us improve. We hope to have the chance to show you our upgraded packaging on your next order!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Respuesta de Cannstatt Classic Mercedes Parts
hank you for taking the time to share your experience with us!
When it comes to classic Mercedes parts, precision is everything. We know how important it is to get exactly what you see, so we are glad to hear that your spare part arrived exactly as pictured and described.
Thank you for choosing us for your classic project, and we look forward to serving you again in the future!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Very good service
Very good service, fast delivery, definitely will use it again 👍
9 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you so much for the fantastic 5-star review! 👍
We are thrilled to hear that you experienced fast delivery and top-notch service. Our team works hard to get classic Mercedes parts to our fellow enthusiasts as quickly and smoothly as possible, so your feedback truly means the world to us.
We look forward to helping you with your next classic Mercedes project. Happy driving!
Best regards,
The Team at Cannstatt | Classic Mercedes Parts
Mon colis est bloqué en douane
Mon colis est bloqué en douane ! Car il FAUT payer des frais ! Je pense que le prix affiché devrait être frais compris hors UE. c'est vous qui êtes sortis de l'UE !
6 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Hello,
We completely understand your frustration regarding import fees, and these charges do not help us as a business either.
However, for orders shipped from the United Kingdom, the United States, and several other countries to the European Union, including France, any customs duties, import taxes, and handling fees are applied by the local customs authorities or the courier in the destination country. These charges are not set, charged, or collected by Cannstatt | Classic Mercedes Parts.
The United Kingdom left the European Union more than six years ago, and unfortunately this means that orders from the UK to EU countries may be subject to import charges. This is not something we can control or include in the product price, as the final charges are determined locally.
We do not feel it is fair to leave such poor feedback about our service because of import duties charged in your own country. These costs are not part of our service and are outside our control.
Kind regards,
Cannstatt | Classic Mercedes Parts
Bonjour,
Nous comprenons parfaitement votre frustration concernant les frais d’importation, et ces frais ne nous aident pas non plus dans la gestion de notre activité.
Cependant, pour les commandes expédiées depuis le Royaume-Uni, les États-Unis et plusieurs autres pays vers l’Union européenne, y compris la France, les éventuels droits de douane, taxes d’importation et frais de traitement sont appliqués par les autorités douanières locales ou par le transporteur dans le pays de destination. Ces frais ne sont ni fixés, ni facturés, ni perçus par Cannstatt | Classic Mercedes Parts.
Le Royaume-Uni a quitté l’Union européenne il y a plus de six ans et, malheureusement, cela signifie que les commandes expédiées du Royaume-Uni vers les pays de l’UE peuvent être soumises à des frais d’importation. Ce n’est pas quelque chose que nous pouvons contrôler ou inclure dans le prix du produit, car les frais définitifs sont déterminés localement.
Nous estimons qu'il est injuste de laisser un avis aussi négatif sur notre service en raison des droits de douane appliqués dans votre pays. Ces frais ne font pas partie de notre service et sont indépendants de notre volonté.
Cordialement,
Cannstatt | Classic Mercedes Parts
Respuesta de Cannstatt Classic Mercedes Parts
Grazie mille per la sua gentile recensione.
Siamo molto lieti di sapere che la consegna è stata rapida e che tutto sembra essere in ordine.
Apprezziamo molto il suo feedback.
Thank you very much for your kind review.
We are very pleased to hear that the delivery was quick and that everything seems to be in order.
We really appreciate your feedback.
Cordiali saluti,
Best regards,
Cannstatt | Classic Mercedes Parts
Quick part needed
Quick part needed, quick delivery provided. Nice work ! - part was in good condition, well packaged, and cleaned nicely
5 de junio de 2026
Respuesta de Cannstatt Classic Mercedes Parts
Thank you very much for your kind review.
We are really pleased to hear that the part arrived quickly, well packaged, clean, and in good condition. We always try to dispatch parts as quickly and carefully as possible, especially when they are needed urgently.
We truly appreciate your feedback.
Kind regards,
Cannstatt | Classic Mercedes Parts
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.