Clean house Melbourne Opiniones 141

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Easily the best deep cleaning service that we've used in Melbourne. We have the same set of cleaner each time and they do a fantastic job. They're very thorough, and take care of washing & changing sh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Happy that Mimmo responded very quickly. Our last minute request for a weekend office cleaning was serviced and was done well. Mimmo made sure that the cleaner stays on site until the last minute as b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

very thorough clean with polite < friendly and well presented staff. Bathrooms were shining , floors vacuumed and polished and nearly everything on my list was completed in a professional way. Mim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I totally recommend this company. My house has never been so clean. The two lovely women arrived early and did not leave until everything in every room was sparkling. Nancy and her crew were charmi... Ver más

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Información sobre la empresa

  1. Servicios de limpieza
  2. Persona de mantenimiento

Sobre Clean house Melbourne

Escrito por la empresa


CleanHouse

CleanHouse

Welcome to Clean House Melbourne

We’re here to transform your home or office into the meticulously clean and happy place you have always wanted it to be.We are a family-run cleaning company with standards of operation that will exceed your expectations.

Led by husband and wife team Mimmo and Nancy, Clean House Melbourne are the highest rated home and office cleaners in the Southbank and inner-Melbourne area.Exceedingly reliable, trustworthy, friendly, and above all – excellent at cleaning, Clean House Melbourne ticks all the boxes for individuals and families who want an amazing cleaning job done on time, every time, and at a price they can afford.


FAQ

Starting from $70 flat rate for weekly cleaning in Southbank, open 365 days, Clean House Melbourne house cleaning service in Southbank, is specialised in Move-out Cleaning, Move in Cleaning, Same day House cleaning services for houses, apartments, after party Cleaning, Professional carpet cleaning, Upholstery cleaning, window cleaning, oven cleaning, After renovation cleaning, last minute cleaning, Pre-sale cleaning, Luxury cleaning, Weekly cleaning, Fortnightly cleaning, End of lease cleaning, regular cleaning, Spring cleaning, Casual cleaning, Laundry and Ironing service in Southbank, Melbourne CBD, East Melbourne, South Melbourne, North Melbourne, Richmond, Collingwood, South Yarra, Toorak, Prahran, Docklands, South Wharf, Albert Park, Windsor, St Kilda and surroundings from 6am to 10pm



Cleanhouse

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(141)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

So over priced

20 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank you for your comment. I agree with you. We are NOT the cheapest cleaning service. We give value for money and we have a high standard of cleanliness. As they say: you get what you pay for. All the best. Mimmo

Valorada con 1 estrellas sobre 5

Terrible outcome

Nice team, terrible outcome. We had our sofa steam cleaned (vegemite and sticky finger stains), the steam cleaning ruined the fabric. Had to be recovered in the end.

20 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank for sharing your experience. I'm terribly sorry for the inconvenience. Mimmo

Valorada con 4 estrellas sobre 5

Fantastic job at a great price

Fantastic job at a great price. Will definitely use them again. Quick, great communication. Our vacant condo is now ready for market.

20 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Many thanks Louise for your comment on Trustpilot. Presale cleaning is one of our best and popular cleaning services in Melbourne. We thank you for your trust and we wish you all the best for your property sale. Mimmo

Valorada con 5 estrellas sobre 5

Exceeded expectations

Great clean. Exceeded expectations!

18 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Many thanks James. Much appreciated. Mimmo

Valorada con 4 estrellas sobre 5

Mimmo & his team provided a great…

Mimmo & his team provided a great service. My house was immaculate after they have visited it. Thanks again!

17 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

It's our pleasure to spring clean your lovely home. Thank for taking the ​time to comment on Trustpilot. Much appreciated. Mimmo

Valorada con 4 estrellas sobre 5

worst services ..

16 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

I'm so sorry to hear that. Thanks a lot for sharing your opinion. Mimmo

Valorada con 5 estrellas sobre 5

Excellent job

They did an excellent job with the steam carpet and end of lease cleaning. thanks!

15 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank you sooo much​ Sue. Very kind of you. Mimmo

Valorada con 5 estrellas sobre 5

Excellent Service

Best in the industry. Provide a great and professional service. Reliable and always provide the best service. The owner of the company (Mimmo) is a well organised person and the standard of the service his team deliver is unquestionable.

I would recommend clean house Melbourne to all my family and friends because of their efficient and professional service. Their staff are very friendly and always punctual.

15 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank you sooo much Dima. You are fantastic and we all love you. See you soon. Mimmo

Valorada con 2 estrellas sobre 5

Expensive and did not do a thorough…

Expensive and did not do a thorough job. Had to come back and fix some of the work. Responded badly when I gave my opinion.

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank you for your feedback. I apologised and I apologise again for what my cleaners have skipped. As I'm very serious with my cleaning business and my customer's satisfaction is number 1 in my priorities, I recall that, the same day, I personally have driven for 1 hour to you, arrived at 8 pm and didn't leave until all was up to your satisfaction. I've even done more cleaning for you at NO cost to apologise to you but you are still upset because you wanted me to give you a discount. I'm sorry that you are still not happy but that's beyond my capabilities. I wish you all the best. Mimmo

Valorada con 5 estrellas sobre 5

Very friendly and accommodating

Very friendly and accommodating. Will keep coming back and recommend to anyone looking for professional cleaning services.

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Many thanks,​ Michelle for your kind words and for recommending. We love you too. See you next week. Mimmo

Valorada con 5 estrellas sobre 5

Very well priced

Very well priced, efficient and effective.

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank so much Deb for your review in Trustpilot. Much appreciated. Mimmo

Valorada con 5 estrellas sobre 5

Excellent Service.

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Many thanks Drex. Very kind of you. Mimmo

Valorada con 4 estrellas sobre 5

Good job stress-free!

A really good job overall - took the stress out of getting our house ready for a quick sale! a couple of windows missed and a bent window frame prevented a 5 star rating.

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Hi John and thank you for grating us 4 stars. Very kind of you and much appreciated. Sorry for any inconvenience. Gratitude. Mimmo

Valorada con 1 estrellas sobre 5

Lost a potential new customer!

Having received an email requesting to rate Clean House Melbourne I've obviously made it to their mailing list just NOT on to their new customer follow up email/phone call list.
Emailed this company twice in September and still waiting for a reply!
Lost out on a new customer!

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank so much Jodie for your open feedback. Honestly, I don't recall not answering your email and I apologise for the inconvenience. Sometimes, as you know, some emails go straight to our junk mail without our knowing. Unfortunately, I have NO control over that. I check that folder from time to time but not every day. Sorry for this inconvenience. If you are still needing help with your domestic cleaning, please reach out. I'll be happy to help you if I can. This is my email: cleanhousemelbourne@gmail.com. Sorry again. Mimmo

Valorada con 5 estrellas sobre 5

Reliable quality cleaners

I have used these services twice now and would not hesitate in the future. Always on time, very thorough, very happy.

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank you so much, Marc,​ for your kind words. We look forward to helping with our Cleaning service whenever you require it. Gratitude. Mimmo

Valorada con 5 estrellas sobre 5

Xiomara Rodríguez

Execren Job, i would like to have a Job more stable

14 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thanks a lot Xiomara and talk soon. Mimmo

Valorada con 3 estrellas sobre 5

More like a 2.5

More like a 2.5. They weren’t terrible, but they were average. We paid a large amount of money for a spring clean, which mostly seemed to involve giving the oven a quick wipe down, followed by spending a long time putting it back together incorrectly and in a way that damaged all the oven shelving. This meant the majority of the list of (roughly five or six) key areas of the apartment were left uncleaned. The owner of the business very kindly sent someone to finish the job the next day. But if you’re going to charge extra for a “deep, spring clean”, I expect a better quality clean and for the cleaning supplies to be supplied. Upon booking we were given an extremely long list of “required” cleaning supplies, which added significantly to the cost, which made it extra frustrating when most of them weren’t actually used.

Tl;dr: expensive, yet average, and my oven hasn’t been the same since. Would not recommend.

13 de octubre de 2019
Opinión espontánea
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Respuesta de Clean house Melbourne

Thank you so much for your sincere feedback and I deeply apologise again for all the inconvenience we have caused. Mimmo

Valorada con 5 estrellas sobre 5

Pre-open home clean

Very professional, prompt and friendly service. Great attention to detail and very happy to go the extra mile to help you make your house as well presented as possible.

2 de octubre de 2019
Opinión espontánea
Logotipo de Clean house Melbourne

Respuesta de Clean house Melbourne

Thank you so much Joy for your trustpilot review. Much appreciated

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