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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

An absolute SCAM!!!! I've been charged 10 euros 8 x in one month! Stay AWAY!!!! No chance of being reimbursed! I'm FURIOUS!

Valorada con 1 estrellas sobre 5

Horrendous! Advertised as free but only 7 day free trial then £9.99 a week! I cancelled straight away of course but it doesn’t even work?! Started to try and delete duplicate photos and it just showed... Ver más

Valorada con 1 estrellas sobre 5

I find Cleanup.co.uk’s advertising is offensive, “old people” why portray your potentially target customers as being too old to know how to delete photos. Likelihood is that anyone today has too many... Ver más

Valorada con 1 estrellas sobre 5

I find this ad sinful, why would you target old people as making stupid mistakes? Do you have documentation to support your idiotic claim. I would never purchase anything from your company. Please t... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(37)

12 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Stay away from this app!!

Stay away from this app!!! Scam!! My daughter accidentally downloaded this and I didn’t notice until I had been charged £46 for 4 weeks. No help for a refund so now having to go back through my phone provider to get the money back! Checked app out to see if it was any good after having unwilling paid for it for 4 weeks and it wiped all my picture off my phone 😡

26 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely diabolical

Absolutely diabolical! I installed the app to review its services but decided not to use it. I then noticed an Apple Pay notification of £9.99. Only to find out I’d been charged 6 times, £9.99 a week for an app not being used. My dispute was not accepted and I am now down £60. Fuming!!!

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous

Horrendous! Advertised as free but only 7 day free trial then £9.99 a week! I cancelled straight away of course but it doesn’t even work?! Started to try and delete duplicate photos and it just showed a loading page (all night long?!) so deleted the app. Useless and could trick some people into a very expensive subscription 🤬

7 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM SCAM SCAM

SCAM SCAM SCAM - nearly fallimg for it. what a scam £8.99 per week!!! they should be reported and banned as vulnerable people will fall into a super expensuve weekly subscription.

4 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

HAD A SUPPOSEDLY 14 DAY FREE TRIAL AND…

HAD A SUPPOSEDLY 14 DAY FREE TRIAL AND MONEY WAS TAKEN OUT OF MY ACCOUNT ON THE SAME DAY. CANCELLED THE PURCHASE AS SOON AS IT WAS CHARGED AND STILL WAITING ON A REFND 4 MONTHS DOWN THE LINE.
COMPANY CANT BE TRUSTED DO NOT BUY FROM THEM....

4 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What is wrong with these people

What is wrong with these people. Tell that daft bloke doing this add to get a proper job, not one designed to insult and anger older people. Doing this add makes him look extremely stupid - not us older people.
Also……tell him that, even at 80 YRARS OLD I STILL WANT TO USE MY BRAIN!! NOT SOME AI PROGRAM TO TELL ME WHICH PHOTOS etc I WANT TO KEEP/DELETE. Maybe he can try using AI to get himself a worthwhile job.

23 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a con

It’s a con. Utterly useless. I have cancelled my ‘free trial’ subscription and deleted the app. It simply didn’t work. Don’t waste your time or money 😡

26 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clicked free trial but was charged for a month

I clicked to try a free trial but nothing happened. I clicked again and suddenly I had subscribed for a month! I tried to cancel
immediately and contacted the company and also Apple. I was told I was not eligible for a refund but had no explanation why. This was a very dubious sign up process and I made a genuine error due to this.

14 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I find this ad sinful

I find this ad sinful, why would you target old people as making stupid mistakes? Do you have documentation to support your idiotic claim. I would never purchase anything from your company. Please take down your poorly worded ad.

2 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

I wanted to check the weather on my app. First part was ok, but when I pressed ‘Hourly’ a message appeared something went wrong, try again. I tried again twice. My iPhone started with continuous alarm ringing & a message that my memory was full, ‘Clean Up’ app will clean your memory. I checked my memory & it wasn’t full.

This is clearly trying to exploit you for money. In other words it’s a scam.

1 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cleanup.co.uk’s advertising is offensive

I find Cleanup.co.uk’s advertising is offensive, “old people” why portray your potentially target customers as being too old to know how to delete photos. Likelihood is that anyone today has too many photos on their phone!!

26 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cleanup App: Don’t waste your time

Cleanup App: Do not waste your time.

This is the first truly terrible review I have ever felt compelled to write. It is honestly quicker and easier to go through your phone yourself and delete files manually than to bother with this app.

The app is full of frustrating gimmicks, constantly pushing you to subscribe and forcing you to watch endless ads that are excessively long and cannot be skipped. The worst part is that after all this hassle, it has the audacity to claim it has saved you “10 minutes.” Completely untrue. You will save far more time without it.

While waiting for one of the ads to finish, I managed to clean the kitchen sink; that should tell you everything you need to know.

Apps should never trick or pressure people into subscriptions or bombard them with intrusive ads. Each advert is ridiculously long.

Awful app. Avoid it. They won’t add my review on their app!

1 de julio de 2025
Opinión espontánea

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