Avoid this company!!
Avoid this company!!
Website states :- 30 days money back guarantee. 100% satisfaction or get your money back. A full refund, no questions asked!!
I bought the wireless high pressure car washer on line and was not satisfied with the results after cleaning two cars and had to wash them both again by hand.
I emailed them explaining the above and asked for the return ticket and RMA number so I could return it for a full refund.
We each exchanged three emails back and forth every one of theirs containing the condescending waffle about how they are here for me and want me to experience the best results from the washer. Their first request before refunding was asking me for a brief description of what didn’t work for me, or even a short video. The second request was to watch a video they had attached to the email as I might have assembled the washer incorrectly, and they are refunding me £5 for my patience- I’ve never received it. Thirdly, as standard procedure, their technical team apparently required a brief video from me to understand the product faults - once received they would proceed with the refund. So much for ‘full refund no questions asked!’
I was going to pursue this problem to the end, but a friend of mine said they could find a use for the washer so I gave it to them.







