Clear 'N' Collect Opiniones 

233
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer services - all queries were answered quickly and efficiently. Bought it as a gift, and the recipient loved it. Easy to put it together and it works really well, helping to avoid too... Ver más

Valorada con 5 estrellas sobre 5

Great product, very useful. They also sent out a speedy replacement after the couriers lost an item in transit. So not their fault but happy to replace. Thank you

Valorada con 3 estrellas sobre 5

As a professional landscape gardener these are a great help when collecting leaves and 'light' hedge cuttings. My only issues with them, is the handles supplied are far too short for the tall... Ver más

Valorada con 5 estrellas sobre 5

Straightforward ordering process and swift delivery from Clear 'N' Collect. I purchased the Multi Purpose Garden Rake as a Fathers Day gift for my dad in the hope it makes his life easier. They live i... Ver más

Información sobre la empresa

  1. Fabricante de herramientas

Escrito por la empresa

Multi Purpose Garden Rake Clear ‘N’’ Collect is a tool designed and built in the UK to save time and stop you from straining your back. The C’N’C is an all in one rake and scoop that can cut garden chores in half. Made from recycled car dashboards & providing a 5 year guarantee on parts!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(233)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Makes a horrible job a lot easier

Order process was simple and the rake arrived in a couple of days.
Assembly is v easy and it does the job v well in collecting lawn cuttings and other garden refuse. It’s also nice and light.
It is quite flexible when you initially hold it, but a firm grip to close and it works a treat. Very pleased with purchase.

28 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant service and was…

Absolutely brilliant service and was delivered next day! Product does exactly what it says and we have a large garden and it's going to be an absolute god send to save bending up and down!!

16 de abril de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Short and flimsy

I appreciate the idea behind it but was surprised at the length as it was shorter than a normal rake so you are hunched when using it - The hinges between the two “baskets” is not sturdy and creates a kind of wiggle motion so they don’t close flush.
Realistically, using two rakes would do the same job with the same motion/effort, probably cost the same, but they’d be a better length and there’s not the worry of it breaking.

6 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience.

Hi. Everything went fine with the sending and we are very happy with this tool. So convenient and sweet to our back ! Almost a pleasure to pick up the leaves !! Thank you from France.

4 de enero de 2024
Valorada con 1 estrellas sobre 5

Poor Marketing or a scam ?

Purchased the item then it was reduced half price so cancelled my order to reorder at the reduced price of £19.99 website said free delivery but went to pay and £4.99 delivery added ? Went back to order again and within 30 mins price increased to £49.99 from £39.99 then 50% off and removed the free delivery …. Seems like either bad marketing or a scam … but Sara one of the dragons is part of this company ?

12 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delivered far too late

It was impossible for me to really score this product accurately, as it was delivered incredibly late, well past its promised deadline, far too late to give as a Christmas gift - and sadly way too late for me to use the one ordered for myself - as the leaves had all fallen. I wasn’t going to leave a review but I keep getting reminders to do so.
I’ve held onto both rakes, and hope they are really helpful for me in just under a years time when I am raking leaves again

4 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Did not deliver due to a “glitch”

Did not deliver due to a “glitch”. Then cancelled the order and told me to reorder when I have waited over 2 weeks already. Crap customer service and they delete all negative comments put on Facebook! SHAME ON YOU!

8 de diciembre de 2023
Opinión espontánea
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Respuesta de Clear 'N' Collect

Hi Freddie. Thank you so much for taking the time to leave a review. My name is Sally. I think it is nice to put a name to these situations. I would like to repeat the apology I gave you in the email about the recent glitch we have had. Sadly mistakes happen to the best of us. I believe I apologised, offered delivery before Christmas or a full instant refund (I believe this is the terrible customer service you are referring to). I am a business owner who strives to give the best service possible and I regret any mistakes. I run the business 90% on my own and spent 11 straight hours in the night to fix the glitch we are speaking of. We have overwhelming good reviews and go above and beyond in terms of customer service. I reply to all emails personally and very quickly. I am also a mother and a human and the aggression I have been shown today is unacceptable for anyone. Many thanks for ordering but I suggest you don't order again as it will be cancelled immediately. Have a great Christmas. #bekind

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