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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Loving The clickfree had it for about two weeks and still learning. Can't wait for more updates to make the app even better I have stored lots of pictures and videos.the AI part is a little glitch but... Ver más

Valorada con 1 estrellas sobre 5

Absolute rubbish, I'll have to take it's word it backed up everything but when my pc broke and i tried to recover photos and music onto new laptop it couldn't be done. Complete and utter rubbish. Just... Ver más

Valorada con 5 estrellas sobre 5

Loving The clickfree had it for about two weeks and still learning. Can't wait for more updates to make the app even better I have stored lots of pictures and videos.the AI part is a little glitch but... Ver más

Valorada con 5 estrellas sobre 5

Received as a Christmas present, initially a little concerned about its use, however having contacted their support team by email, with their help they ironed out the problems I had encountered and re... Ver más

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3,0

Medio

TrustScore: 3 sobre 5

66 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(66)

15 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Simply wouldn't connect to my android…

Simply wouldn't connect to my android phone, after several attempts and with patient guidance from clickfree live help/chat. I really wanted this to work but sadly it's going back to qvc tomorrow...

15 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No a happy bunny…

I brought a Clickfree pro in November it worked great first time. Second time after nothing tried company they suggested a couple of things didn’t work. Spoke to QVC no help. They said send it back for a refund. As there was over 1000 photo on it I was reluctant to do so so I have paid for a £60 ornament

26 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clickfree pro device worked for a week. No replacement in sight.

The clickfree pro worked for about a week and then wouldn't be recognised by any devices (phones or computers).

Having chatted with customer services several times and given them proof that it doesn't work they have so far refused to provide a replacement.
I'm currently 3+ weeks into a mail correspondence with them (to follow up on the chats) where they continuously say the issue is with 'management' and it has 'High priority'.
It seems that the company is not at all keen to replace or refund a clearly faulty device.
Overall a very poor customer service experience.

18 de abril de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Clickfree Pro better than original model

First of all, I had trouble finding the site to write a review. I originally owned the older model and sent it back because it stopped backing up. This Clickfree Pro seems to be working fine and it is very easy to use. I also contacted the company via telephone and the guy was very nice and even emailed me website information.

2 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

i use a Nokia 1.3 Android 11 phone

i use a Nokia 1.3 Android 11 phone , im in IT so no idiot with these things , i installed CF and also a OTG driver all the permissions on my settings are done allow CF to use camera etc etc , when i insert the CF usb everything comes up green , i can copy photos etc but i cant usecthe camera to scan etc , after a few ideas from CF ive double checked settings etc but still no go with camera , so ok like the Demos say i can copy photos , files etc but unlike the demo which is actualy on Iphone my android phone does not do the same .

23 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received as a Christmas present

Received as a Christmas present, initially a little concerned about its use, however having contacted their support team by email, with their help they ironed out the problems I had encountered and restored my faith in the product and their support team. Now very pleased with my Clickfree Pro.

8 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The only reason why I didn't give it a…

The only reason why I didn't give it a 5 star is because backing up your photos for the first time was very time consuming and the flowing of backing up the photos and videos was not a smooth transition. Other than that I love having my photo's and video's on the device.

5 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not easy to download from cricket…

Not easy to download from cricket phone, waiting for 30 minutes for transfer of pictures, and keeps telling me too wait on picture transfer. Would send it back, if it was not a Christmas present. Have installed click free and nothing but trouble. Has only transferred one picture out of 60.

27 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We LOVE our Clickfree Backup PRO

We LOVE our Clickfree Backup PRO. We are able to restore and recover all of our pictures. We can also share our photos with family. It's priceless to be able to have our memories at a CLICK. Thank you.
KEbey

21 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did not work

When I connect clickfree pro into android phone it will not work. Checked I had right connection, yes I have. Tried many times but did not work with my phone. Very disappointed they made it look so easy when demonstrated on QVC.

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to use

Easy to use! Great amount of storage! Great customer service for any questions, love the chat feature.

22 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute rubbish

Absolute rubbish, I'll have to take it's word it backed up everything but when my pc broke and i tried to recover photos and music onto new laptop it couldn't be done. Complete and utter rubbish. Just buy an external hard drive and save important things onto that

23 de septiembre de 2023
Opinión espontánea

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